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"Practical and pretty decent. The new style rooms are good. Still a bit overpriced for the area but solid. Only issue is walls are thin so can hear everything in next room and lights wired slightly wrong so no way to turn off bathroom light. It’s just teething problems as room just been refurbed. At times a little understaffed at reception but staff are all Lovely and very helpful. Overall would recommend."

"The breakfast cost me £12, the coffee barely tasted like coffee, the 'fresh' orange juice was diluting juice, diluted to the point that you could barely taste the orange cordial, the toast machine was turned off, while staff stood about at 7:30am chatting I had to locate the plug and switch it on, the bread was sat in their original bread bags, again, the coffee tasted so bad, I left it and went for a Costa before I drove to my next destination, never worth £12 in your life. Parking decent, but cost me £10 per day. Staff ok, they all just looked pissed off, as if they didn't want to be there, my one exception was the girl who was making up the rooms on my second floor, very polite and was working as fast/hard as she could. Would I return to this hotel - no. It's tired, dated and needs a fresh look, a new attitude and someone to run the kitchen like they give a sh*t. "

"Very tired. Heating was not very good. Room cold. No extra pillows. Bathroom facilities restricted. No conditioner "

"Lovely little stay. Family room was huge and well equipped. Breakfast was excellent and all staff were helpful and friendly."

"Staff were very helpful and polite. Good breakfast. Spa staff helpful and attentive."

"Ideal for city centre, staff great"

"We are regular visitors. The rooms are always clean and well-equipped and the staff are helpful and friendly."

"Awful room. Dirty and noisy. Lovely staff though"

"Basic seemed clean, just dated "