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"We had booked a double room with bathtub but only remembered after 10 minutes. The manager said it was too late to change but that we could leave if we wanted! There were also no drinks making facilities in the room and no lift."

"Room needed a refresh as bits of skirting board were missing. My husband was unable to eat as there were no gluten free meal options, yet we had already paid for the breakfast. A refund would be appreciated for one of the breakfasts. Beds were comfortable. Unable to access the free WiFi. "

"Great setting "

"It's a great value option. They are quiet neat and responsive. The breakfast options were decent/good. Good wifi. Well situated in a walkable proximity (around 5 min) to the public transport options and the university/hospital. There might be a bit of noise when other guests move out in the evening. But you can sleep through it (they provide ear plugs too if needed)."

"Great place to stsy when you go the spa"

"Cheap but tired looking. Apparently no ability to check in before 17:30. Mostly for lorry drivers but still very quiet. Very convenient for motorway and good shops and fuel nearby."

"I would love to give it 5 stars but due to the fact that the heat was not working was really bad specially when you are with an infant with you I literally had put his jacket on in the middle of the night because the room was freezing mind you we had a small heater on but in vain. I wish we had been informed of this situation before we arrived in order to weight our options or not. But besides that the receptionist was very nice and helpful to us during our stay."