The Palmer Collective

Photo gallery for The Palmer Collective

Primary image
Outdoor pool, pool umbrellas, pool loungers
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of The Palmer Collective

The Palmer Collective

4.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
12 14 Palmer Street, South Townsville, QLD, 4810

Explore the area

  • Popular LocationMuseum of Tropical Queensland11 min walk
  • Popular LocationCastle Hill15 min walk
  • Popular LocationStrand Waterpark19 min walk
  • AirportTownsville, QLD (TSV)8 min drive

Choose dates to view prices

About this area

Townsville

Located near the beach, The Palmer Collective is in South Townsville, a walkable area in Townsville with good shopping. National Trust Heritage Centre and Jezzine Barracks are local landmarks, and the area's natural beauty can be seen at Bush Garden Landcare Site and Cape Pallarenda Conservation Park. Looking to enjoy an event or a game while in town? See what's happening at Townsville Entertainment & Convention Centre or Queensland Country Bank Stadium. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.

What's nearby

  • Maritime Museum of Townsville - 3 min walk
  • Perc Tucker Regional Gallery - 5 min walk
  • Museum of Tropical Queensland - 11 min walk
  • Castle Hill - 15 min walk
  • Strand Waterpark - 19 min walk

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • Jam - 2 min walk
  • IMC Steak House - 2 min walk
  • Coffee Dominion - 5 min walk
  • A Touch of Salt - 5 min walk
  • Brewery - 5 min walk

About this property

The Palmer Collective

4-star Townsville hotel in South Townsville with free parking
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, dry cleaning and laundry facilities. Housekeeping is available on request.
The Palmer Collective offers 118 air-conditioned accommodations with a safe and coffee/tea makers. This Townsville hotel provides complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: AUD 14-30 for adults and AUD 14-30 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Palmer's Bar & Kitchen

Things to do

  • Outdoor pool
  • Hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property – September 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 52-inch TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 8:00 PM
Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: Rydges Townsville - 23 Palmer Street, Townsville QLD 4810

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per stay.
Cots (infant beds) are available for AUD 30.0 per stay

Payment types

Important information

Optional extras

  • Breakfast fee: between AUD 14 and AUD 30 for adults, and AUD 14 and AUD 30 for children (approximately)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 132 out of 357 reviews
5 - Excellent 37%
Rating 4 - Good. 156 out of 357 reviews
4 - Good 44%
Rating 3 - Okay. 39 out of 357 reviews
3 - Okay 11%
Rating 2 - Poor. 26 out of 357 reviews
2 - Poor 7%
Rating 1 - Terrible. 4 out of 357 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness
No luggage trolley available. Everything had to be carried from car park to lift.
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Site is centrally located with plenty of eating establishments within easy walking distance. Staff were friendly and very helpful. Bed was awesome and shower was superb.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!
Stayed 1 night in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but a good location and perfect for an overnight stay.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great spot.
Stayed 1 night in Jul 2022