4/5 Good
Verified traveller
13 Sep. 2020
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2020
Photo gallery
Guest reviews
3.9 out of 5 Good
982 reviews
Guests rated this property 3.9/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Air conditioning
Breakfast Available
Business Services
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
Map
23 Palmer Street, South Townsville, QLD
Explore the area
Museum of Tropical Queensland11 min walk
ReefHQ Aquarium12 min walk
Magnetic Island Ferry Terminal17 min walk
Townsville, QLD (TSV)8 min drive
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Superior Queen
Photos of Superior Queen
Superior Queen
3.8/5 guest room ratingMore detailsRoom amenities
- 25 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
25 square metres m2
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Fridge, minibar, microwave and coffee/tea maker
Sleep – Premium bedding and blackout drapes/curtainsBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Desk, iron/ironing board and phone; cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Need to know – No cots (infant beds) available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityExecutive Suite, 1 King Bed
Photos of Executive Suite, 1 King Bed
Executive Suite, 1 King Bed
4.4/5 guest room ratingMore detailsRoom amenities
- 34 sq m
- Marina view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
34 square metres m2 room with marina views
Layout – Separate sitting area
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and limited room service
Sleep – Premium beddingBathroom – Private bathroom, separate bathtub and shower, free toiletries and a hairdryer
Practical – Desk, iron/ironing board and phone; cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Queen
Photos of Deluxe Queen
Deluxe Queen
4.2/5 guest room ratingMore detailsRoom amenities
- 25 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
25 square metres m2
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and limited room service
Sleep – Premium beddingBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Iron/ironing board and phone; cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityTwin Room
Photos of Twin Room
Twin Room
More detailsRoom amenities
- 26 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds
26 square metres m2
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and limited room service
Sleep – Premium beddingBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Iron/ironing board and phone; cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Townsville
Located in Townsville, Rydges Southbank Townsville is in the city centre and near the beach. The area's natural beauty can be seen at Castle Hill and Queens Gardens, while ReefHQ Aquarium and Billabong Sanctuary are popular local attractions. Looking to enjoy an event or a match? See what's going on at Townsville Entertainment & Convention Centre or Queensland Country Bank Stadium. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby.
What's nearby
- Museum of Tropical Queensland - 11 min walk
- ReefHQ Aquarium - 12 min walk
- Magnetic Island Ferry Terminal - 17 min walk
- Strand Waterpark - 19 min walk
- Queens Gardens - 2 min drive
Getting around
- Townsville Station - 3 min drive
- Townsville, QLD (TSV) - 8 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Social distancing measures in place
Safety measures
Gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
Food and drink
- Cooked-to-order breakfast available for a fee 6:00 AM–8:30 AM on weekdays and 6:00 AM–8:30 AM on weekends: AUD 18-25 per person
- Room service available
Things to do
- Outdoor pool
- Hot tub
Family friendly
- Cots/infant beds (surcharge)
- Dry-cleaning service
- Corner/local shop
- Laundry facilities
- Outdoor pool
- Fridge
Conveniences
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Corner/local shop
- Reception hall
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Wedding services
Languages spoken
- English
Business services
- 6 meeting rooms
- Conference centre
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Wheelchair-accessible business centre
- Wheelchair-accessible parking
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Cots/infant beds (surcharge)
- Linens
- Premium bedding
Bathroom
- Free toiletries
- Hairdryer
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- TV channels
- Flat-screen TV
Food and drink
- Coffee/tea maker
- Minibar
- Fridge
More
- Connecting rooms available
- Iron/ironing board
- Phone
Policies
Check-in
Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
Special check-in instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 30.0 per stay
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between AUD 18 and AUD 25 per person (approximately)
- Late check-out is available for a fee (subject to availability, amount varies)
- Crib (infant bed) fee: AUD 30.0 per stay
- Credit card charges are subject to a surcharge of 1.18 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Rydges Southbank Townsville Hotel
Rydges Southbank Hotel
Rydges Southbank Townsville
Rydges Southbank
Rydges Southbank Townsville Hotel
Rydges Southbank Townsville South Townsville
Rydges Southbank Townsville Hotel South Townsville
Frequently asked questions
3.9
Good
982 reviews3.9/5
Cleanliness
4.1/5
Staff & service
3.5/5
Amenities
3.4/5
Property conditions & facilities
4/5 Good
Verified traveller
Travelled with partner
7 Sep. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020
5/5 Excellent
Verified traveller
Travelled with family
22 Aug. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2020
5/5 Excellent
Grant, Capalaba
Travelled with family, Business traveller
14 Jun. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020
5/5 Excellent
Verified traveller
6 Jun. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020