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Photo gallery

Featured image
Beach nearby
Outdoor pool
Outdoor pool
Premium bedding, minibar, iron/ironing board, cots/infant beds

Guest reviews

3.9 out of 5 Good
982 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationMuseum of Tropical Queensland11 min walk
Popular LocationReefHQ Aquarium12 min walk
Popular LocationMagnetic Island Ferry Terminal17 min walk
AirportTownsville, QLD (TSV)8 min drive

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  • Superior Queen

    3.8/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsSuperior Queen
  • Executive Suite, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 34 sq m
    • Marina view
    • Sleeps 2
    More detailsExecutive Suite, 1 King Bed
  • Deluxe Queen

    4.2/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsDeluxe Queen
  • Twin Room

    Room amenities

    • 26 sq m
    • Sleeps 4
    More detailsTwin Room

About this area

Townsville

Located in Townsville, Rydges Southbank Townsville is in the city centre and near the beach. The area's natural beauty can be seen at Castle Hill and Queens Gardens, while ReefHQ Aquarium and Billabong Sanctuary are popular local attractions. Looking to enjoy an event or a match? See what's going on at Townsville Entertainment & Convention Centre or Queensland Country Bank Stadium. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby.
View map
Popular Location

What's nearby

  • Museum of Tropical Queensland - 11 min walk
  • ReefHQ Aquarium - 12 min walk
  • Magnetic Island Ferry Terminal - 17 min walk
  • Strand Waterpark - 19 min walk
  • Queens Gardens - 2 min drive

Getting around

  • Townsville Station - 3 min drive
  • AirportTownsville, QLD (TSV) - 8 min drive

About this property

Rydges Southbank Townsville

3.5-star Townsville hotel in South Townsville, near ReefHQ Aquarium
An outdoor pool, a spa tub and a conference centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 98 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find minibars, room service (during limited hours) and premium bedding.
Rydges Southbank Townsville offers 98 forms of air-conditioned accommodation with minibars and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Townsville hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–8:30 AM on weekdays and 6:00 AM–8:30 AM on weekends: AUD 18-25 per person
  • Room service available

Things to do

  • Outdoor pool
  • Hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 30.0 per stay

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 18 and AUD 25 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Credit card charges are subject to a surcharge of 1.18 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Rydges Southbank Townsville Hotel
Rydges Southbank Hotel
Rydges Southbank Townsville
Rydges Southbank
Rydges Southbank Townsville Hotel
Rydges Southbank Townsville South Townsville
Rydges Southbank Townsville Hotel South Townsville

Frequently asked questions

Can I cancel my reservation for free at Rydges Southbank Townsville and receive a full refund?
Yes, Rydges Southbank Townsville offers free cancellation on select room rates, because flexibility matters! Please refer to Rydges Southbank Townsville cancellation policy on our site for more details about any exclusions or requirements.
Does Rydges Southbank Townsville have a pool?
Yes, this property has an outdoor pool.
Is Rydges Southbank Townsville pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Rydges Southbank Townsville?
Self-parking is free at this property.
What time is check-in at Rydges Southbank Townsville?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Rydges Southbank Townsville?
Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).
Where is Rydges Southbank Townsville located?
Located in South Townsville, this hotel is within a 15-minute walk of ReefHQ Aquarium and Queensland Country Bank Stadium. Castle Hill and Magnetic Island Ferry Terminal are also within 1 mi (2 km). Townsville Station is 29 minutes by foot.
3.9
Good
982 reviews
5 - Excellent
318
4 - Good
390
3 - Okay
172
2 - Poor
76
1 - Terrible
26

3.9/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities
Sad face IconDisliked: Property conditions & facilities
The reception and check in were fantastic, but there were problems with the support staff. The room was not serviced properly and i had to request reception to provide missing products such as shampoo. The morning we were departing I ordered room service there was no hot breakfast provided, the toast was cold and the honey was candied, I was not charged for it but the inconvenience was the problem i had to make another stop to get food. The bathroom is in big need for repairs dripping taps and after a shower the is more water out of the shower than in, shower curtains really!
Stayed 3 nights in Sep 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay , close to restaurants, nice and clean rooms
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reasonably priced and clean. Plenty of nearby dining out options.
Stayed 3 nights in Aug 2020

5/5 Excellent

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Originally booking online didn't add up to what the hotel had available. But they went out of their way to accommodate us. We ended up getting an upgrade at the same price. Great hotel receptionist working on the 13/6 6pm. very professional.
Stayed 1 night in Jun 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020