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Oaks Townsville Gateway Suites

Photo gallery for Oaks Townsville Gateway Suites

Featured image
Laptop workspace, iron/ironing board, cots/infant beds, rollaway beds
Laptop workspace, iron/ironing board, cots/infant beds, rollaway beds
Fridge, toaster, freezer
Laptop workspace, iron/ironing board, cots/infant beds, rollaway beds

Overview of Oaks Townsville Gateway Suites

Entire apartment

Oaks Townsville Gateway Suites

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
2 Dibbs Street, South Townsville, QLD, 4810

Explore the area

  • Popular LocationMuseum of Tropical Queensland9 min walk
  • Popular LocationCastle Hill14 min walk
  • Popular LocationMagnetic Island Ferry Terminal15 min walk
  • AirportTownsville, QLD (TSV)8 min drive

Choose dates to view prices

Apartment, 1 Bedroom (No Housekeeping)

4.2/5 guest room rating
  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Apartment, 1 Bedroom, River View (No Housekeeping)

  • 59 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Hotel Room

4.7/5 guest room rating
  • 36 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Holiday Special, 1 Bedroom (No Housekeeping)

No guest room rating
  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Apartment, 3 Bedrooms

No guest room rating
  • 119 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 3 Queen Beds

Apartment, 2 Bedrooms

4.7/5 guest room rating
  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

Apartment, 2 Bedrooms Kitchen (No Housekeeping)

5/5 guest room rating
  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

Apartment, 1 Bedroom

4.6/5 guest room rating
  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Apartment, 1 Bedroom, River View

  • 59 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Hotel Room (No Housekeeping Service)

5/5 guest room rating
  • 36 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

About this area

Townsville

Located in Townsville, Oaks Townsville Gateway Suites is on a river. Maritime Museum of Townsville and Perc Tucker Regional Gallery are cultural highlights, and travellers looking to shop may want to visit Fairfield Central Shopping Centre and Willows Shopping Centre. Strand Waterpark and ReefHQ Aquarium are also worth visiting.

What's nearby

  • Maritime Museum of Townsville - 4 min walk
  • Perc Tucker Regional Gallery - 4 min walk
  • Museum of Tropical Queensland - 9 min walk
  • Castle Hill - 14 min walk
  • Magnetic Island Ferry Terminal - 15 min walk

Getting around

  • Townsville Station - 3 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • Brandy's - 2 min walk
  • Simply Tops - 3 min walk
  • MJ & Co Espresso Bar - 3 min walk
  • Coffee Dominion - 3 min walk
  • A Touch of Salt - 4 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Oaks Townsville Gateway Suites

Luxury Townsville apartments in South Townsville with free parking
Along with an outdoor pool, this smoke-free apartment building has a fitness centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities and tour/ticket assistance are on-site. Each apartment features free WiFi and free wired Internet, plus a balcony and a TV. Additional amenities include a fridge, a hairdryer and a shower.
Oaks Townsville Gateway Suites offers 104 forms of accommodation with a hairdryer and an iron/ironing board. Rooms open to balconies. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a shower. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available.
Recreational amenities at the apartment include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free covered self-parking on site

Family friendly

  • Cots (infant beds): AUD 20.0 per night

Food and drink

  • Fridge
  • Toaster
  • Freezer

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 49.0 per night

Bathrooms

  • Shower
  • Hairdryer
  • Towels provided

Entertainment

  • TV

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Front desk (limited hours)

Location highlights

  • On the river

Things to do

  • Fitness centre

General

  • 104 rooms
  • 9 floors
  • Built in 2009

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This hotel’s reception is open 24 hours from Tuesday to Saturday and from 6 AM to 11 PM on Sundays and Mondays.

Renovations and closures

The following facilities or services will be unavailable from September 22 2021 to October 31 2021 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 49.0 per night.
Cots (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 49.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Gateway Oaks
Oaks Gateway
Oaks Gateway Palmer
Oaks Gateway Palmer Hotel
Oaks Gateway Palmer Hotel South Townsville
Oaks Gateway Palmer South Townsville
Oaks Gateway Palmer Apartment South Townsville
Oaks Gateway Palmer Apartment
Oaks Gateway Suites Apartment South Townsville
Oaks Gateway Suites Apartment
Oaks Gateway Suites South Townsville
Oaks Gateway on Palmer
Oaks Gateway Suites Townsvill
Oaks Gateway Suites
Oaks Townsville Gateway Suites Apartment
Oaks Townsville Gateway Suites South Townsville
Oaks Townsville Gateway Suites Apartment South Townsville

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 488 out of 946 reviews
5 - Excellent 52%
Rating 4 - Good. 341 out of 946 reviews
4 - Good 36%
Rating 3 - Okay. 81 out of 946 reviews
3 - Okay 9%
Rating 2 - Poor. 24 out of 946 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 946 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Booked a 2 bedroom apartment for 5 people, was then charged additional $100 when checking in as I did not state I needed the 5th bed made up. Not sure where they assumed the 5th person was sleeping. Besides that, the hotel was in a good location and tidy.
Stayed 2 nights in Oct 2021

3/5 Okay

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were very disappointed that the pool was closed. We had been travelling in the outback for a week and was so looking forward to a swim.
Stayed 2 nights in Oct 2021

2/5 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was very average for the price was disappointing to find the swimming pool was out of action when this wasn’t news when booking the room Overal the Oaks was a pleasant stay
Stayed 1 night in Sep 2021

4/5 Good

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Good price for a one bedroom apartment. Pool was closed while we were there, and this was not initially communicated. Parts of the carpet was lifting and well worn.
Stayed 1 night in Sep 2021

4/5 Good

Liked: Property conditions & facilities
Pool was closed for 2 months. Generally cheerful staff, but hit and miss.
Stayed 4 nights in Aug 2021