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Hotel Allen

Photo gallery for Hotel Allen

Featured image
Outdoor pool
Bed sheets
Bed sheets
Bed sheets

Overview of Hotel Allen

Hotel Allen

3 out of 5

3.9/5 Good

Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Restaurant
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C
Eyre Street, North Ward, QLD, 4810

Explore the area

  • Popular LocationCastle Hill10 min walk
  • Popular LocationMuseum of Tropical Queensland19 min walk
  • Popular LocationMagnetic Island Ferry Terminal19 min walk
  • AirportTownsville, QLD (TSV)6 min drive

Choose dates to view prices

About this area

Townsville

Located in Townsville, Hotel Allen is near the beach. The Strand Beach and Strand Waterpark are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bush Garden Landcare Site and Cape Pallarenda Conservation Park. Maritime Museum of Townsville and ReefHQ Aquarium are also worth visiting.

What's nearby

  • The Strand Beach - 3 min walk
  • Queens Gardens - 6 min walk
  • Castle Hill - 10 min walk
  • Museum of Tropical Queensland - 19 min walk
  • Magnetic Island Ferry Terminal - 19 min walk

Getting around

  • Townsville Station - 8 min drive
  • Townsville, QLD (TSV) - 6 min drive

Restaurants

  • Hotel Allen Bistro — 1 min walk
  • Juliettes - 3 min walk
  • C-Bar Strand - 4 min walk
  • Betty Blue & The Lemon Tart - 11 min walk
  • The Balcony Restaurant - 14 min walk

About this property

Hotel Allen

3-star Townsville motel in North Ward with free parking
A restaurant, an outdoor pool and a bar/lounge are available at this smoke-free motel. Self parking is free. Other amenities include laundry facilities, free newspapers and a banquet hall. All 51 rooms offer flat-screen TVs with cable channels, and conveniences such as fridges and coffee makers.
Hotel Allen offers 51 forms of accommodation with air conditioning. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the motel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Shower

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

Similar properties

See similar properties

Policies

Check-in

Check-in from 1 PM - 8 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 8:30 PM
If you arrive at the property after hours, you'll need to check in at an alternate location: Public or Gaming Bars
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Arrivals after midnight cannot be accommodated at this property.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 15 per night.
Cots (infant beds) are available for AUD 15 per stay

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: AUD 15 per stay
  • Rollaway bed fee: AUD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Allen North Ward
Allen North Ward
Hotel Allen Motel
Hotel Allen North Ward
Hotel Allen Motel North Ward

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 177 out of 590 reviews
5 - Excellent 30%
Rating 4 - Good. 244 out of 590 reviews
4 - Good 41%
Rating 3 - Okay. 114 out of 590 reviews
3 - Okay 19%
Rating 2 - Poor. 29 out of 590 reviews
2 - Poor 5%
Rating 1 - Terrible. 26 out of 590 reviews
1 - Terrible 4%

3.4/5

Cleanliness

4.0/5

Staff & service

3.4/5

Amenities

3.2/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jun 2021

3/5 Okay

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Hotel is in a fantastic location close to all amenities. The Strand only a short stroll away. The staff were friendly and very helpful. Room cleanliness was horrible. Hallway carpet to rooms stained and dirty.
Stayed 5 nights in May 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was worth the money we spent
Stayed 1 night in May 2021

1/5 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in May 2021

3/5 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property was very clean but old old old. The bed was ok but not great. The shower was good and clean but needed a new curtain. Air conditioning worked ok. Thea
Stayed 4 nights in May 2021