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Grand Hotel and Apartments Townsville

Photo gallery for Grand Hotel and Apartments Townsville

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Grand Hotel and Apartments Townsville

Grand Hotel and Apartments Townsville

4.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Gym
  • Breakfast available
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
8-10 Palmer Street, South Townsville, QLD, 4810

Explore the area

  • Popular LocationMuseum of Tropical Queensland10 min walk
  • Popular LocationCastle Hill14 min walk
  • Popular LocationMagnetic Island Ferry Terminal16 min walk
  • AirportTownsville, QLD (TSV)13 min drive

Choose dates to view prices

About this area

Townsville

Located near the beach, Grand Hotel and Apartments Townsville is in South Townsville, a neighbourhood in Townsville. Fairfield Central Shopping Centre and Willows Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bush Garden Landcare Site and Cape Pallarenda Conservation Park. Maritime Museum of Townsville and Strand Waterpark are also worth visiting. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby.
Visit our Townsville travel guideOpens in a new window
Map

What's nearby

  • Maritime Museum of Townsville - 4 min walk
  • Perc Tucker Regional Gallery - 5 min walk
  • Museum of Tropical Queensland - 10 min walk
  • Castle Hill - 14 min walk
  • Magnetic Island Ferry Terminal - 16 min walk

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 13 min drive

Restaurants

  • Coffee Dominion - 4 min walk
  • A Touch of Salt - 4 min walk
  • Brewery - 4 min walk
  • Two Brothers Cafe - 4 min walk
  • Hoi Polloi Cafe - 4 min walk

About this property

Grand Hotel and Apartments Townsville

Luxury Townsville hotel in South Townsville with fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and WiFi in public areas. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Weekly housekeeping is available.
Grand Hotel and Apartments Townsville offers 105 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with premium digital channels and pay-per-view films. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 22.50 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (AUD 22.5 per day), Wired Internet (surcharge)

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily: AUD 18.00-26.00 per person
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • iPod dock
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe

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Policies

Check-in

Check-in from 2:00 PM - 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between AUD 18.00 and AUD 26.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 22.50 per day (rates may vary)
  • Fee for in-room wired Internet: AUD 22.50 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 22.5 per day (rates may vary)
  • Fee for wired Internet in public areas: AUD 22.5 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old must be accompanied by their parents or guardians.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Hotel Townsville
Grand Townsville
Townsville Grand Hotel
Grand Hotel Apartments Townsville
Grand Apartments Townsville
Grand Hotel and Apartments Townsville Hotel
Grand Hotel and Apartments Townsville South Townsville
Grand Hotel and Apartments Townsville Hotel South Townsville

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 577 out of 987 reviews
5 - Excellent 58%
Rating 4 - Good. 302 out of 987 reviews
4 - Good 31%
Rating 3 - Okay. 69 out of 987 reviews
3 - Okay 7%
Rating 2 - Poor. 25 out of 987 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 987 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hotel and Apartments were perfect for our family. We were able to squeeze our family of 4 into a small apartment with a bedroom and a sofa bed in the common area. The kitchenette had everything we needed, though we had some trouble with the washing machine/dryer combo - could never get it to dry clothes. Fortunately a rack was available to hang out the clothes. Great location - short walk to downtown and the Strand, major museums, and even the Cowboys stadium. Variety of great restaurants right outside the hotel too. Overall this is a great choice for a place to stay in Townsville.
Stayed 5 nights in Jun 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Clean,new,modern.
Stayed 2 nights in May 2022

3/5 Okay

Stayed 1 night in Apr 2022

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

5/5 Excellent

Stayed 3 nights in Apr 2022