Grand Hotel and Apartments Townsville Reviews, Deals & Photos 2025

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Dates

September 2025

October 2025

The Grand Hotel and Apartments Townsville offers a comfortable base in South Townsville with practical amenities including dry cleaning services, a gym, and an outdoor pool. Visitors appreciate the free newspapers and consistently mention the staff's helpfulness.

Excellent

Popular amenities

Pool
Parking available
Gym
Laundry
Free WiFi
Air conditioning

includes taxes & fees

21 Sept - 22 Sept

About this property

Grand Hotel and Apartments Townsville

Luxury hotel near Magnetic Island Ferry Terminal

Grand Hotel and Apartments Townsville provides amenities, such as dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi.

You'll also find perks such as:

An outdoor pool, along with sunloungers and pool umbrellas
Self-parking (surcharge), a front desk safe and wedding services
Concierge services, luggage storage and free newspapers
Smoke-free property, a lift and tour/ticket information
Guest reviews say great things about the helpful staff

Room features

All 106 rooms include comforts, such as premium bedding and furnished balconies, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.

More amenities include:

Designer toiletries, showers and hairdryers
TVs with premium channels
Free infant beds, electric kettles and limited housekeeping

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Onsite parking available only on request
Secured parking on site (AUD 15 per night)
Limited on-site parking (max 1 space per unit)
Wheelchair-accessible parking available

Things to do

Gym
Outdoor pool

Family friendly

In-room cot
Laundry facilities
Outdoor pool

Conveniences

Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (weekly)
Tour and ticket assistance
Wedding services

Outdoors

Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Assistive listening devices
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk

4 floors
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Free cot
Pillow menu
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Shower
Towels provided

Entertainment

IPod dock
Pay films
TV with premium digital channels

Food and drink

Coffee/tea maker
Electric kettle
Minibar
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments

The front desk is open daily from 8:00 AM - 6:00 PM

Front desk staffed during limited hours

For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AUD 30.0 per day.

Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

Secured self-parking fee: AUD 15 per night
Rollaway bed fee: AUD 30.0 per day
Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

On-site parties or group events are strictly prohibited

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 18 years old must be accompanied by their parents or guardians.

We should mention

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Hotel Townsville

Grand Townsville

Townsville Grand Hotel

Grand Hotel Apartments Townsville

Grand Apartments Townsville

Grand Hotel and Apartments Townsville Hotel

Grand Hotel and Apartments Townsville South Townsville

Grand Hotel and Apartments Townsville Hotel South Townsville

Frequently asked questions

Does Grand Hotel and Apartments Townsville have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Hotel and Apartments Townsville?

As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at Grand Hotel and Apartments Townsville on 21 Sept 2025 start from AU$193.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel and Apartments Townsville pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel and Apartments Townsville?

Self-parking is available for AUD 15 per night. Limited spots are available.

What time is check-in at Grand Hotel and Apartments Townsville?

Check-in start time: 2:00 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Grand Hotel and Apartments Townsville?

Checkout is at 10:00 AM.

Where is Grand Hotel and Apartments Townsville located?

Located in South Townsville, this luxury hotel is within 1 mile (2 km) of Maritime Museum of Townsville and Magnetic Island Ferry Terminal. Perc Tucker Regional Gallery and Museum of Tropical Queensland are also within 10 minutes. Townsville Station is 28 minutes by foot.

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