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Grand Hotel and Apartments Townsville

Photo gallery for Grand Hotel and Apartments Townsville

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Grand Hotel and Apartments Townsville

Grand Hotel and Apartments Townsville

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Gym
  • Breakfast available
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
8-10 Palmer Street, South Townsville, QLD, 4810

Explore the area

  • Popular LocationMuseum of Tropical Queensland10 min walk
  • Popular LocationCastle Hill14 min walk
  • Popular LocationMagnetic Island Ferry Terminal16 min walk
  • AirportTownsville, QLD (TSV)16 min drive

Choose dates to view prices

About this area

Townsville

Located in Townsville, Grand Hotel and Apartments Townsville is in the city centre and near the beach. Fairfield Central Shopping Centre and Willows Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bush Garden Landcare Site and Cape Pallarenda Conservation Park. Maritime Museum of Townsville and ReefHQ Aquarium are also worth visiting. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby.

What's nearby

  • Maritime Museum of Townsville - 4 min walk
  • Perc Tucker Regional Gallery - 5 min walk
  • Museum of Tropical Queensland - 10 min walk
  • Castle Hill - 14 min walk
  • Magnetic Island Ferry Terminal - 16 min walk

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • Simply Tops - 3 min walk
  • Coffee Dominion - 4 min walk
  • MJ & Co Espresso Bar - 4 min walk
  • A Touch of Salt - 4 min walk
  • Two Brothers Cafe - 4 min walk

About this property

Grand Hotel and Apartments Townsville

Luxury Townsville hotel in South Townsville with outdoor pool
This smoke-free hotel features an outdoor pool, a fitness centre and WiFi in public areas. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 105 rooms offer comforts such as premium bedding and pillow menus, plus furnished balconies and TVs with digital channels. Guests will also find iPod docking stations, WiFi and wired Internet. Weekly housekeeping is available.
Grand Hotel and Apartments Townsville offers 105 forms of accommodation with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with premium digital channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 22.50 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (AUD 22.5 per day), Wired Internet (surcharge)

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily: AUD 18.00-26.00 per person
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • iPod dock
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 18.00 and AUD 26.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 22.50 per day (rates may vary)
  • Fee for in-room wired Internet: AUD 22.50 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 22.5 per day (rates may vary)
  • Fee for wired Internet in public areas: AUD 22.5 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts Visa, Mastercard and American Express; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old must be accompanied by their parents or guardians.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Hotel Townsville
Grand Townsville
Townsville Grand Hotel
Grand Hotel Apartments Townsville
Grand Apartments Townsville
Grand Hotel and Apartments Townsville Hotel
Grand Hotel and Apartments Townsville South Townsville
Grand Hotel and Apartments Townsville Hotel South Townsville

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 582 out of 969 reviews
5 - Excellent 60%
Rating 4 - Good. 291 out of 969 reviews
4 - Good 30%
Rating 3 - Okay. 61 out of 969 reviews
3 - Okay 6%
Rating 2 - Poor. 23 out of 969 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 969 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and welcoming. Love how they do a ‘VIP of the day’, very cool! Room was spacious and had everything you needed for an overnight stay.
Stayed 1 night in Sep 2021

5/5 Excellent

Stayed 1 night in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was centrally located
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This was our third stay at this property. The location is ideal, the staff incredibly helpful and the layout of the rooms really suited our family. It’s our favourite spot to stay in Townsville. We’ll be back!
Stayed 2 nights in Jun 2021