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Direct Hotels – Kensington at Central

Photo gallery for Direct Hotels – Kensington at Central

Featured image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Individually decorated, individually furnished, blackout curtains
View from Room

Overview of Direct Hotels – Kensington at Central

Direct Hotels – Kensington at Central

4 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
1-3 Kingsway Place, Townsville, QLD, 4810

Explore the area

  • Popular LocationCastle Hill6 min walk
  • Popular LocationPerc Tucker Regional Gallery16 min walk
  • Popular LocationMaritime Museum of Townsville2 min drive
  • AirportTownsville, QLD (TSV)6 min drive

About this area


Located in Townsville, Direct Hotels – Kensington at Central is in the city centre. Perc Tucker Regional Gallery and Maritime Museum of Townsville are cultural highlights, and travellers looking to shop may want to visit Fairfield Central Shopping Centre and Willows Shopping Centre. ReefHQ Aquarium and Strand Waterpark are also worth visiting. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.

What's nearby

  • Castle Hill - 6 min walk
  • Perc Tucker Regional Gallery - 16 min walk
  • National Trust Heritage Centre - 16 min walk
  • Catholic Diocese of Townsville - 18 min walk
  • Maritime Museum of Townsville - 2 min drive

Getting around

  • Townsville Station - 13 min walk
  • Townsville, QLD (TSV) - 6 min drive


  • The Sovereign - 6 min walk
  • Reef Thai Restaurant - 9 min walk
  • Fratello Coffee - 10 min walk
  • Donna Bionda - 11 min walk
  • A Touch of Salt - 13 min walk

About this property

Direct Hotels – Kensington at Central

4-star hotel with 3 restaurants and outdoor pool
3 restaurants, an outdoor pool and a coffee shop/café are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, free newspapers and tour/ticket assistance. All rooms are soundproofed and offer free WiFi and ceiling fans. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find coffee makers and hairdryers. Weekly housekeeping is available.
Direct Hotels – Kensington at Central offers 44 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium digital channels.

Bathrooms include a shower and complimentary toiletries. This Townsville hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants and 1 coffee shop/cafe

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms


  • Lift
  • Free newspapers in reception

Guest services

  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English


  • BBQ grill(s)
  • Pool sunloungers


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan


  • Free toiletries
  • Hairdryer
  • Shower
  • Towels


  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker


  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laundry detergent
  • Soundproofing
  • Window screens

Similar properties

See similar properties



Check-in from 2 PM - 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
The check-in location differs from the property location; to check in, go to 4 Kingsway Place
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 3-device limit

Property is also known as

Central Kensington Apartments Vivo Apartment Townsville
Q Resorts Kensington Apartment
Q Resorts Kensington Apartment Townsville
Q Resorts Kensington Townsville
Central Kensington Apartments Apartment Townsville
Central Kensington Apartments Apartment
Central Kensington Apartments Townsville
Central Kensington Apartments
Central Kensington Apartments Vivo Apartment
Central Kensington Apartments Vivo Townsville
Central Kensington Apartments Vivo
Central Kensington s Vivo
Direct Hotels – Kensington at Central Hotel
Direct Hotels – Kensington at Central Townsville
Direct Hotels – Kensington at Central Hotel Townsville

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 365 out of 666 reviews
5 - Excellent 55%
Rating 4 - Good. 220 out of 666 reviews
4 - Good 33%
Rating 3 - Okay. 50 out of 666 reviews
3 - Okay 8%
Rating 2 - Poor. 18 out of 666 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 666 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 1 bedroom unit with all facilities. Cooking utensils, oven, microwave and close to Woollies. Would stay again. Thank you for great service.
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good close to the CBD, easy access to car park and apartment, all amenities were good and apartment comfortable and quiet.
Stayed 5 nights in Jul 2021

4/5 Good

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Comfortable , well positioned. Sadly, disappointed with cleaning in Bathroom for accomodation that had recently been in a COVID lockdown area. Unable to access recycling bins as they were locked in a cage, even though a notice in room asked that they be used.
Stayed 3 nights in Jun 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Firstly we booked Kensington at Central only to be put into Holborn at Central when we got there. Requested 2 single beds in 2nd bedroom but got a queen and an uncomfortable fold out single bed squashed in the corner. Lounge and carpets were filthy, dishwasher leaked all over kitchen floor, there were ants everywhere. The linen was stained and the apartment is general needed a huge update. While we were there an air conditioning guy come and serviced all the air conditioners in the room, taking about an hour, and then dust went everywhere. Super noisy apartments as well, you can hear every move in the rooms above and the garbage truck is real treat early most mornings. Very disappointing stay.
Stayed 7 nights in Jul 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room was incredibly small and not happyvwith the cleanliness. There was actuality a shoe under the bed which my daughter found when she dropped something. There was also hair in the bed and no cover on the doona.
Stayed 2 nights in Jun 2021