Town of Ramapo Holidays from AU$2,595

Me and my daughter recently stayed at the Lexington Hotel in NYC, and while the property is beautifully maintained and staffed, our experience was marred by an unexpected 'destination fee'. The location is unbeatable, and the front desk team was top-notch. Plus, the complimentary bottled water was a thoughtful touch. However, the $35 daily fee, mandatory and not clearly disclosed while booking, felt like a sneaky attempt to tack on extra charges. Yes, you can use the $35 as credit around the hotel, but again it’s mandatory. Overall, I'd recommend the Lexington for its prime location and excellent service, but be aware of this added expense to factor it into your budget.

No issues. Nice property, good location, attentive staff. Only knock is that the family suite has some very sharp edges that are eye-level for kids and had us worried. Throw some corner protectors on those and it’s a very reasonably sized and comfortable launching point for exploring Manhattan.

Hotel is nice but the housekeeping are not, no shampoo and conditioner for the 4 nights stay, both dispenser are empty, did not replace the shower towels on 3rd day.

We traveled as a family with young kids and generally enjoyed our stay at the Kimpton Theta. Some things to note - staff service was hit and miss - some were really great and some not very friendly or helpful. The rooms are of good size and comfortable. The location is fantastic. The street noise is an issue and I strongly recommend taking a room on a high floor facing the back. The lobby common space is well put, comfortable for both relaxing and work time. The little cafe is OK, but has limited options. The roof top restaurant and bar are great. We stayed for several days, then left for three days to visit another city before returning back to stay at the hotel, and were disappointed that the hotel could not store our bags for those days away and that the hotel staff mistakenly sent back a package that arrived for us because we checked out, even though we notified them upfront that the package is coming in. Overall, we enjoyed the trip, but felt that the hotel has areas for improvement that would make us feel better about the stay.

Service. Personalized service and true care