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"Lors de notre séjour à l’Ibis Styles de Bourbon Lancy, nous avons rencontré plusieurs problèmes. La chambre n’était pas prête à l’heure du check-in. Pour nous faire patienter, la réceptionniste nous a proposé de nous offrir une consommation au bar. Nous avons accepté : un jus de poire pour mon fils et un Coca Zéro pour moi. Cependant, au moment du check-out, ces boissons nous ont finalement été facturées, avec en plus un Coca sucré supplémentaire que nous n’avions jamais commandé. Autre...

"Excellent service, beautiful hotel, delicious food, very comfortable beds"

"The location is also a big plus, very close to TGV train station—convenient to everything we needed and easy to get around."

Travelling with partner

"Hôtel un peu vieu mais personnel tr3s sympathique. "

"Accueil Extra "

"Passable"

"The attendant and the cook were very kind and diligent."

"Highly recommended. Warmly welcoming, excellent environs, Cecile is magnificent and my dinner was tops! "

"Wonderful room, comfortable bed, safe bike storage, delicious breakfast and lovely owners."

"For a night’s stay , the hotel was good. Staff professional and responsive."

"The place is not ugly but not cosy."

"When we arrived at the hotel my husband was not well with stomach problems.The receptionist was so helpful and kind and ordered a pizza for us to be delivered to the hôtel só we would not have to go out to eat.The restaurant in the hotel,is closed over the weekend. He was so kind in every way and we had a pleasant stay there…many thanks to his attitude towards us "

"Nice new hotel, walkable into the town"

"We were put into hotel de la gare (sister hotel next door)as it was better for limited mobility guests. The room and bathroom were perfect, being on the ground floor and with all the amenities needed. Breakfast was good quality and reasonably priced. The restaurant had a limited menu but was OK"