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"Could not enter the building in the pre planned way."

"Awesome facilities. Staff is very kind. "

"Nice cocktail at check in. Room was very nice. Would definately stay there again."

"Nothing to complain about "

"We have stayed at Leonardo twice waiting for cruises to come into Port so it is very convenient, however during both stays we were shoveled around to different rooms due to one problem or another. The hotel, no matter how convenient to the port will no longer be our hotel of choice when in Southampton. The maintenance has been deferred too long and the bathrooms are unfriendly to older people. Getting in and out of the bathtub is difficult and dangerous. Their staff is great, breakfast tasty, but the hotel has seen its better days."

"Room was small but clean."

"We had a very nice stay. The hotel staff was very friendly and helpful. My room was comfortable and clean, although the windows could have done with a wash. TV was a bit complicated to use, but good. Great WiFi. Breakfast was excellent. "

"Convenient for the city. Bathroom toilet seat dirty on our arrival . Breakfast cold, waitress kindly agreed to heat it up in the microwave and it it was returned with along black hair on it"

"Lovely decor and design, comfy beds. Very clean. Check in and staff generally need a little more polish to be considered truly 5 star. Room service dinner was nice apart from chunky chips with the fish and chips were hard."