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"Helpful staff. Great location."

"Helpful ,respectful staff "

"The welcome we received at check in was probably the best welcome ever at a hotel. Our room was squeaky clean and we had a gorgeous relaxing view over the golf course. We ate in the onsite restaurant one evening, sensibly priced and great food, again the staff were exceptional. We loved the use of the pool and its other facilities. All in all it was a fabulous stay, we hope to visit again."

"Stay and hotel fine , staff very friendly and helpful . Bathroom a little cramped"

"Super cute establishment! Room was super clean, room service came every day and replenished everything. 2 complimentary bottles of water provided every day. Staff literally bent over backwards to accommodate every step of the way. The restaurant was absolutely fire!!"

"I had an extremely poor experience at easyHotel Ipswich and would not stay here again. Before arrival, I contacted the hotel to add my daughter to the booking but received no response. Instead, I was sent a generic reminder to bring ID, which I did (including my passport), yet no ID was even checked on arrival. We arrived at 9:30pm and were given a room that was not suitable for a family, despite my prior request. When I raised this at reception, I was told the hotel was fully booked and that my message hadn’t even been read. This lack of communication caused immediate issues. I had to book an additional room for the following night so my daughter could have her own space, but she was then unable to check in without me being present, which created unnecessary stress. We were also travelling with a disabled guest, and the parking was a long distance away, which was completely unsuitable. The service was poor throughout. The coffee machine was out of order in the morning, and when I asked about a refund for the rooms due to the issues, I was met with a receptionist who had a very rude and dismissive attitude. I was also surprised to learn that rooms are not cleaned during your stay, which is not clearly communicated and not what I would expect. Due to all of the above, we checked out early (less than 24 hours after arrival) and had to find alternative accommodation. Overall, this was a very disappointing stay and poor value for money. I am currently pursuing a refund"

"The hotel is ideal situated for the town centre & High St & having its private parking is a real bonus."

"A great old hotel / pub with links to the TV show Dad's Army. The old part is atmosphric while the new part is comfy and modern. Great location in centre of town overlooking the river."

"Hotel isn’t in the most central of areas and no real restaurants too close but it is clean, breakfast was good and staff friendly "