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"The hotel facilities seem quite nice, just lack of service staff. However the room we were assigned on the 1st floor does not have Wifi. The young fellow was kind enough to change us to a room on the 3rd floor, which was ok for us although it lacks certain amenities. The worst thing happened was upon the check out. We made the reservation on Orbitz and prepaid the total amount on June 9th (~a month prior). When we check out, the reception lady asks us to pay again. We showed her Orbitz...

"Great hotel for motorcyclists touring Portugal. Staff are lovely, hotel is a good standard, very clean and the breakfast is very good. This is a good choice if youre in the area. "

"Spa e pequeno almoço muito bom!"

"clean room, good AC, friendly staff, nice room dimensions"

"Really very special historic building with lovely grounds and views over the town. Good location for town centre Excellent parking Very nice breakfast "

"Very convenient. New. Friendly staff. "

"The staff are amazing The Hotel is amazing clean spacious and very very nice The rooms are very large and very comfortable bed The pool and the hot tub are wow All I have to say is a must to see and stay"

"I like it because every thing is around it I have been recommending this hotel to all my friends next year I will be here again ."

"Staff was amazing location is great very impressed with hotel quality"

"If you like “off the beaten track” and characterful you’ll like Quinta da Mata, Luis and his team made us feel like family."

"Very basic but a quiet and clean place with very nice staff. If you need to stay in Chaves for a night this hotel is great - walking distance to the city Center, parking space around, the room clean. "

"Lovely property, great location "

"Owner failed to block space on Hotel.com platform. He reluctantly accommodated me but guests arriving just afterwards were left furious. Rural location with no dining choices within walking distance. Room ok but at rate I paid way overpriced."