Dear Amrita,Thank you for choosing to stay at the Fairmont Royal York Hotel.We appreciate you taking the time to share your feedback with us, as it allows us to continuously improve and enhance our services.Regarding the noise concerns you experienced during your stay, we will certainly share this with our maintenance team for further investigation. As a historic property, we are committed to ongoing renovation and improvement efforts to ensure a comfortable environment for all our guests.Regarding your request for a bathtub, please note that availability may vary depending on the room type. While some of our rooms are equipped with bathtubs, others may not have this feature. Rest assured, we will do our best to accommodate your request based on availability.We sincerely apologize for any shortcomings you encountered during your stay, and we are disappointed to learn that we did not meet your expectations. Your feedback is invaluable to us, and we will use it to make necessary improvements.Once again, thank you for bringing these matters to our attention. If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us.Best regards,

Dear Ki youl,Thank you for choosing the Fairmont Royal York Hotel.We are deeply saddened to hear about your experience with our team and the parking concerns. Rest assured that this inconvenience will be shared with our team in the guest services in order to improve and elevate the service.Thank you for taking the time to share this feedback with our team.Best,

Dear Paul,Thank you for choosing the Fairmont Royal York.We greatly value your feedback and your willingness to share more details about your recent stay with us. Your insights are instrumental in our continuous efforts to enhance the guest experience at the Fairmont Royal York Hotel.Rest assured that your comments will be carefully reviewed by our team, and we are committed to implementing any necessary improvements to ensure that future stays meet and exceed your expectations.We sincerely appreciate your understanding and patience as we work to address the areas of concern. Should you have any further feedback or questions, please do not hesitate to reach out to us at RYH.guestrelations@fairmont.com.Thank you once again for your valuable contribution, and we look forward to welcoming you back and exceeding your expectations in the future.Best regards,

Dear Andrew,Thank you for choosing the Fairmont Royal York Hotel!We are sincerely sorry to hear about your recent experience. In our continuous effort to enhance our services, we would greatly appreciate it if you could provide us with more details about your stay.Please don't hesitate to contact our team at RYH.guestrelations@fairmont.com. Your feedback is invaluable to us as we strive to improve.Once again, thank you for taking the time to share your feedback with our team.Best regards,