Hallway

Reviews of Royal Oak Inn

2.5 out of 5
Royal Oak Inn
376 Dundas St E, Toronto, ON

Reviews

6.0
Rating 10 - Excellent. 108 out of 979 reviews" "
Rating 8 - Good. 254 out of 979 reviews" "
Rating 6 - Okay. 278 out of 979 reviews" "
Rating 4 - Poor. 181 out of 979 reviews" "
Rating 2 - Terrible. 158 out of 979 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Joel

Disliked: Staff & service
Stayed 1 night in May 2024
Response from rahaman on 22 May 2024
Thank you for sharing your feedback. We're sorry to hear that your experience fell short of expectations. We'd love to learn more about your stay to address any concerns. Please feel free to reach out to us directly. Your satisfaction is our priority.

10/10 Excellent

Tanvi

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience, Rahaman is a very kind and helpful host. All our recommendations for the stay :)
Stayed 1 night in May 2024
Response from RAHAMAN on 22 May 2024
Thank you so much for your kind words! It was a pleasure hosting you, and I'm delighted to hear that you had a great experience. Your positive feedback means a lot to me, and I'm always here to help ensure you have a wonderful stay. I look forward to welcoming you again in the future. Safe travels and best wishes!

10/10 Excellent

Ouuu

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I’m impressed. Went there for a few hours. Read the reviews before hand and they were terrible. Upon arrival we were greeted and shown the room. Very clean and comfortable. Good experience
Stayed 1 night in Mar 2024
Response from RAHAMAN on 1 May 2024
That's wonderful to hear! It sounds like you had a pleasantly surprising experience. It's always great when reality exceeds expectations, especially after reading less-than-stellar reviews. We're delighted that you found the room clean and comfortable. Thank you for taking the time to share your positive feedback. We hope to have the pleasure of welcoming you back again soon!

8/10 Good

James, Gowanda

Travelled with partner
Friendly staff. Clean and inexpensive. But extremely small room with A LOT of traffic and subway noise. The front desk tries to park you in a ramp that you have to pay for every time you go in and out. There’s free parking on the street. Just make sure you read the signs.
Stayed 1 night in Apr 2024
Response from rahaman on 21 Apr 2024
Hi there, thank you for sharing your feedback with us. We appreciate hearing about your experience and are glad to know you found our staff friendly and our facilities clean and affordable. However, we're sorry to hear that the size of the room and the noise from traffic and the subway didn't meet your expectations. We understand how important a peaceful environment is for a comfortable stay.Regarding the parking situation, we apologize for any inconvenience. We always aim to provide convenient options for our guests, and we'll certainly take your feedback into consideration to improve our services.We're delighted to know you found free street parking nearby, and we'll make sure to remind our future guests to check the parking signs for the best options available. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

10/10 Excellent

Mohamed Pierre

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Apr 2024
Response from RAHAMAN on 20 Apr 2024
Thank you so much for the kind words! We're thrilled to hear that you enjoyed your experience with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back!

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Rahaman on 18 Apr 2024
"I'm sorry to hear that. We'll do our best to address your concerns and ensure your stay is more comfortable next time."

4/10 Poor

Duane

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Oh where do I start with this place... We had to ASK for 1) washcloths, 2) garbage container, 3) tv remote... as these items were not already in the room upon arrival. The fridge was left unplugged (at least we had an actual fridge). There was no coffee maker or hair dryer or any basic items that you would find at a normal facility. We've stayed in a variety of hotels/motels/inns, and this is a basic as it gets. So overall if you are just looking for somewhere to crash for a night in downtown Toronto, and you just want the bare-bones, then this is what you will get.
Stayed 2 nights in Apr 2024
Response from RAHAMAN on 12 Apr 2024
I'm sorry to hear about your experience during your stay with us. It's important to us that all our guests feel comfortable and have everything they need readily available. Your feedback is valuable to us as it helps us identify areas where we can improve our services.We apologize for the oversight regarding the washcloths, garbage container, and TV remote not being in your room upon arrival. Rest assured, we have addressed this with our housekeeping team to ensure it doesn't happen again in the future. Regarding the unplugged fridge and the absence of basic amenities such as a coffee maker and hair dryer, we understand how frustrating this must have been, and we will certainly look into providing these items for our guests' convenience.We appreciate your honesty and hope that despite these shortcomings, you were able to find some comfort during your stay. If you give us another chance in the future, we'll do our best to ensure your experience exceeds your expectations. Thank you for choosing to stay with us and for taking the time to share your feedback.

10/10 Excellent

nallely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a little nice hotel very good price. Staff very friendly. Lots of good options for restaurants. Tcc near. My room had a microwave and a fridge.
Stayed 1 night in Apr 2024
Response from Rahaman on 6 Apr 2024
Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be a great value. Our team takes pride in providing exceptional service, and it's wonderful to know that you felt welcomed by our staff.We're glad to hear that you appreciated the convenience of having a microwave and fridge in your room, and we hope it added to the comfort of your stay. It's also fantastic to know that you found plenty of good restaurant options nearby and that public transportation was easily accessible.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!

6/10 Okay

Jade

Liked: Staff & service, property conditions & facilities
It was close to the the venue I needed. Descent stay for a cheapish place if you're just looking for a bed to sleep in
Stayed 1 night in Mar 2024
Response from Rahaman on 4 Apr 2024
Thank you for sharing your experience with us! We're glad to hear that our hotel's proximity to your venue was convenient for you. Providing a comfortable stay at an affordable rate is one of our top priorities, especially for guests like yourself who are simply seeking a cozy place to rest their heads. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another pleasant stay.

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
The gentlemean at the reception wa pleaant but nor really able to assist with finding a valid parking space close by. This is a very modest hotel in a suboptimal part of town. It provides a clean bed, a shower cubicle and w.c. The WiFi is fine. It is very basic. Nothing more.
Stayed 1 night in Mar 2024
Response from rahaman on 23 Mar 2024
Thank you for your feedback. We appreciate your perspective and will take it into consideration as we strive to improve our services.

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here it’s awesome!
Stayed 1 night in Mar 2024
Response from RAHAMAN on 9 Mar 2024
Dear guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel easily accessible by streetcar. We strive to provide a convenient and enjoyable experience for all our guests. We look forward to welcoming you back on your next visit!Best regards,ROYAL OAK INN.

10/10 Excellent

Julio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel
Response from RAHAMAN on 9 Mar 2024
Dear guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel easily accessible by streetcar. We strive to provide a convenient and enjoyable experience for all our guests. We look forward to welcoming you back on your next visit!Best regards,ROYAL OAK INN.

10/10 Excellent

Larry

Stayed 1 night in Feb 2024
Response from Rahaman on 18 Feb 2024
Thank you so much for your glowing 5/5 review! We're thrilled to hear that you had a fantastic experience. We appreciate your kind words and look forward to welcoming you back soon!

2/10 Terrible

Aziz

Disliked: Property conditions & facilities
No good at all.
Stayed 1 night in Jan 2024
Response from RAHAMAN on 27 Jan 2024
Dear AZIZWe appreciate your feedback and apologize for any inconvenience you experienced. We're committed to improving our services and would love the opportunity to address your concerns. Please reach out to us directly so we can better understand your experience and work towards a resolution.Thank you,

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from RAHAMAN on 27 Jan 2024
Thank you so much for your glowing 5/5 review! We're thrilled to hear that you had a fantastic experience. We appreciate your kind words and look forward to welcoming you back soon!

10/10 Excellent

Shakira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from RAHAMAN on 27 Jan 2024
Thank you so much for your glowing 5/5 review! We're thrilled to hear that you had a fantastic experience. We appreciate your kind words and look forward to welcoming you back soon!

8/10 Good

Natasha

Stayed 1 night in Jan 2024
Response from rahaman on 18 Feb 2024
Thank you so much for your glowing 5/5 review! We're thrilled to hear that you had a fantastic experience. We appreciate your kind words and look forward to welcoming you back soon!

8/10 Good

Aziz

Good
Stayed 1 night in Jan 2024
Response from RAHAMAN on 27 Jan 2024
Thank you so much for your glowing 4/5 review! We're thrilled to hear that you had a fantastic experience. We appreciate your kind words and look forward to welcoming you back soon!

2/10 Terrible

Dylan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
awful.
Stayed 1 night in Jan 2024
Response from RAHAMAN. on 14 Jan 2024
Dear Dylan,We sincerely appreciate your feedback and apologize for any shortcomings you experienced during your stay. Our team is committed to continuous improvement, and we would value the opportunity to address any specific concerns you may have had. Your satisfaction is our priority, and we hope to have the chance to welcome you back for a more positive experience in the future.Warm regards,ROYAL OAK INN, Management

2/10 Terrible

Bhupinder

Business traveller
Disliked: Staff & service, amenities
Worst experience
Stayed 1 night in Jan 2024
Response from Rahaman on 14 Jan 2024
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience fell short of expectations. Your input is invaluable to us, and we would appreciate the opportunity to address any specific concerns you may have had. We genuinely value your perspective and hope to have the chance to make amends

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible by a streetcar.
Stayed 2 nights in Jan 2024
Response from RAHAMAN on 14 Jan 2024
Dear guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel easily accessible by streetcar. We strive to provide a convenient and enjoyable experience for all our guests. We look forward to welcoming you back on your next visit!Best regards,ROYAL OAK INN.

6/10 Okay

Si

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Rahaman on 22 Feb 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel. It was a pleasure hosting you, and we look forward to welcoming you back in the future. Safe travels!

8/10 Good

Ari

.
Stayed 1 night in Dec 2023
Response from RAHAMAN on 29 Dec 2023
Dear ARI,Thank you for choosing to stay with us and for taking the time to share your feedback! We're delighted to hear that you had a positive experience. If there's anything specific you enjoyed or if you have any suggestions for improvement, we'd love to hear more. Looking forward to welcoming you back on your next visit!Best regards,ROYAL OAK INN.

2/10 Terrible

Gordon

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Rahaman on 29 Dec 2023
Dear Gardon,Thank you for sharing your feedback. We're sorry to hear that your experience fell short of expectations. We'd love to learn more about your stay to address any concerns. Please feel free to reach out to us directly. Your satisfaction is our priority.Best regards,Rahaman,Manager.

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff I would recommend
Stayed 2 nights in Nov 2023
Response from Rahaman on 3 Dec 2023
Dear Joseph,Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you found our staff friendly and that you would recommend our hotel. Providing excellent service and creating a welcoming atmosphere for our guests are our top priorities, and it's always rewarding to know that we've succeeded.We truly appreciate your recommendation and look forward to the opportunity of welcoming you back to our hotel in the future. If there's anything specific that stood out to you during your stay or any way we can further enhance your experience, please feel free to let us know.Thank you again for choosing to stay with us!Warm regards,Royal Oak inn Team

10/10 Excellent

slim

Liked: Cleanliness
It was very fast
Stayed 1 night in Nov 2023
Response from Rahaman on 28 Nov 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review. It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

2/10 Terrible

Lincon

Disliked: Property conditions & facilities
It’s very dirty and room was not comfortable at all
Stayed 1 night in Nov 2023
Response from Rahaman on 26 Nov 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your review. I do apologize that you were not able to enjoy the stay due to some reasons. We will look forward to make things better. Thank you

10/10 Excellent

lisa

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Rahaman on 23 Nov 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review. It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

2/10 Terrible

Lorena

Stayed 1 night in Nov 2023
Response from Rahaman on 29 Dec 2023
Dear Lorena,Thank you for sharing your feedback. We're sorry to hear that your experience fell short of expectations. We'd love to learn more about your stay to address any concerns. Please feel free to reach out to us directly. Your satisfaction is our priority.Best regards,Rahaman,Manager.

6/10 Okay

Shailesh

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was great but the place need several modifications
Stayed 3 nights in Nov 2023
Response from Rahaman on 21 Nov 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review. It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

4/10 Poor

Shanima

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was friendly but the hotel is really not up to standard. It’s been renovated but really all the new finishes were just slapped on top of the old surfaces. We could hear rodents crawling around in the walls and loud people in the halls at 3am. Beds are comfortable and clean, but we couldn’t sleep with all of those disturbances. The property price and the condition of the property are really out of alignment.
Stayed 1 night in Nov 2023
Response from Rahaman on 22 Nov 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your review. I do apologize that you were not able to enjoy the stay due to some reasons. We will look forward to make things better. Thank you

2/10 Terrible

austinhinde

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Rahaman on 17 Nov 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your review. I do apologize that you were not able to enjoy the stay due to some reasons. We will look forward to make things better. Thank you

8/10 Good

Joseph

Liked: Staff & service
Disliked: Amenities
Greatest hotel manager I have ever had.
Stayed 1 night in Nov 2023
Response from Rahaman on 17 Nov 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review. It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

6/10 Okay

Terry

Stayed 4 nights in Nov 2023
Response from Rahaman on 17 Nov 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review. It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

8/10 Good

michealea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good and clean
Stayed 4 nights in Nov 2023
Response from Rahaman on 14 Nov 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review. It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Star 🌟
The room was clean but not in a very nice spot in town. The staff was super friendly and helpful. However you get what you pay for so it was like a 2 star 🌟 motel. Saw one cockroach while we where in our room. Thought there woulf have been more of them. But just one. So that was good!
Stayed 3 nights in Nov 2023
Response from Rahaman on 13 Nov 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review. It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

6/10 Okay

Tiffiney

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was an old unique building. I reserved a double bed, but it was a single. The room was very small and the lounge in the lobby could have had more for customers. There were very few amenities in the room as well.
Stayed 1 night in Nov 2023
Response from Rahaman on 13 Nov 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review. It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, room comfort
Exceptional service. Rooms were small but clean. Good choice for less money in T.O.
Stayed 1 night in Nov 2023
Response from Rahaman on 12 Nov 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review. It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

10/10 Excellent

Aseemjyot, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2023
Response from Rahaman on 10 Nov 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review. It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, convenient and easy to get to I will definitely be booking again
Stayed 2 nights in Nov 2023
Response from Rahaman on 6 Nov 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review. It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

4/10 Poor

Matt

Travelled with partner
Disliked: Cleanliness, amenities
Misleading property description. Located in a sketchy area full of drug addiction problems. Room was concerning with most fixtures broken, Febreeze plugins making the room smell unbearable, bathroom was dirty and falling apart. Would strongly recommend against staying here. Glad to be out.
Stayed 2 nights in Nov 2023
Response from Rahaman on 6 Nov 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your review. I do apologize that you were not able to enjoy the stay due to some reasons. We will look forward to make things better. Thank you

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from Rahaman on 4 Nov 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review. It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

10/10 Excellent

Lilian

Stayed 1 night in Oct 2023
Response from Rahaman on 21 Nov 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review. It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

8/10 Good

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Small room. Not enough table area. Shower is missing soap/shampoo rack. The sink was plugged. I did like the satellite tv.
Stayed 1 night in Oct 2023
Response from Rahaman on 30 Oct 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review. It was our absolute pleasure to host you as our guest, We do apologize for the above issues, I will talk with concern staff and get them fixed asap. We do hope that when your travels bring you back to the area that you will consider returning to us.

6/10 Okay

Adedayo

Liked: Staff & service
Common, it’s a very very very simple hotel for the amount you are paying , just somewhere to lay your back and rise up the next day. The staffs are polite too
Stayed 1 night in Oct 2023
Response from Rahaman on 29 Oct 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review. It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

2/10 Terrible

Toni

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We felt very unsafe and the room was horrible.
Stayed 4 nights in Oct 2023
Response from Rahaman on 26 Oct 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your review. I do apologize that you were not able to enjoy the stay due to some reasons. We will look forward to make things better. Thank you

6/10 Okay

Sarah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The shower was dirty. You could hear the people in the next room and the hallway. The area was a bit weird.
Stayed 2 nights in Oct 2023
Response from Rahaman on 31 Oct 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your review. I do apologize that you were not able to enjoy the stay due to some reasons. We will look forward to make things better. Thank you

6/10 Okay

Norman

Travelled with partner
Liked: Staff & service
Not much
Stayed 1 night in Oct 2023
Response from Rahaman on 26 Oct 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review. It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

8/10 Good

Jenique

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was decent staff was excellent
Stayed 1 night in Oct 2023
Response from Rahaman on 22 Oct 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review. It was our absolute pleasure to host you as our guest, and we do hope that when your travels bring you back to the area that you will consider returning to us.

4/10 Poor

Daniel

Disliked: Cleanliness
So much febreze in the room I could feel it in my throat and got a cough in the morning. Horrible neighborhood
Stayed 1 night in Oct 2023
Response from Rahaman on 22 Oct 2023
Dear guest, On behalf of the entire hotel team, I wanted to sincerely thank you for your review. I do apologize that you were not able to enjoy the stay due to above mentioned reason. I will discuss this issue with my concern team and make sure that it doesnt happen again. Thank you