Lobby sitting area

Reviews of Residence & Conference Centre - Oakville

Residence & Conference Centre - Oakville
1410 Trafalgar Road, Oakville, ON

Reviews

7.6

Good

Rating 10 - Excellent. 73 out of 255 reviews" "
Rating 8 - Good. 94 out of 255 reviews" "
Rating 6 - Okay. 58 out of 255 reviews" "
Rating 4 - Poor. 17 out of 255 reviews" "
Rating 2 - Terrible. 13 out of 255 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Saumitra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2024

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent price for a quick nights stay
Stayed 1 night in May 2024
Response from Kelly on 13 May 2024
Thank you for staying with us!

6/10 Okay

Terry

Travelled with partner
Liked: Cleanliness, property conditions & facilities
1st- to find the place drive into the 1st roundabout, turn left, follow the road until you see a pull in on the right, turn here, you'll see the 1410 above the main door. A functional bordering basic large clean room well equipped with two rooms with two double beds. BUT No tv service at all, youll need a phone or firestick to plug into the hdmi socket at the backbof the tv. A sports bar, tim hortons , burger king and shop opposite just 5 minute walk away., A relatively cheap and cheerful place.
Stayed 1 night in Jul 2023

10/10 Excellent

karine

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and atmosphere! Loved the stay absolutely
Stayed 4 nights in Aug 2019
Response from dc on 26 Aug 2019
Thank you so much :) David Carroll Sales Manager

8/10 Good

Jianjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from dc on 26 Aug 2019
Hello Jianjun and thank you :) David Carroll Sales Manager

8/10 Good

Jianjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious with a generous kitchen area. Towels were always replenished. During my stay, the residence had its standard bi-annual bedbug check. Guest were asked to strip the linens off a perfectly-made-up bed, which I did. I did expect that my bed would be made when I got back that evening, but the linens were left up top of the bed.
Stayed 4 nights in Aug 2019
Response from dc on 26 Aug 2019
Good day and thank you for your feedback and stay with us. On your next visit, please contact the 24hr front desk or myself and we will do our best always to accommodate or explain more in detail. Safe travels, David Carroll Sales Manager

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay for family. Would visit again if needed.
Stayed 2 nights in Aug 2019
Response from dc on 12 Aug 2019
Thank you for your feedback and of course your stay with us :) Safe travels. David Sales Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was very good,the workers are very friendly. The property was very clean and quiet. I preferer every family who has small kids to go there. There are two beed rooms and i like it.
Stayed 2 nights in Aug 2019
Response from dc on 12 Aug 2019
So happy you and your family enjoyed your stay and we hope to see you next year :) David Sales Manager

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019
Response from dc on 7 Aug 2019
Thank you :)

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from dc on 7 Aug 2019
Thank you :)

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2019
Response from dc on 7 Aug 2019
Thank you :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from dc on 7 Aug 2019
Thank you :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from DC on 7 Aug 2019
Thank you :)

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2019
Response from dc on 7 Aug 2019
Thank You :)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to have bedrooms so that in the morning when I was up early I didn’t wake anyone else.
Stayed 1 night in Aug 2019
Response from dc on 2 Aug 2019
Thank you :) Safe travels. David Carroll Sales Manager

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from dc on 31 July 2019
Thank you Osama. We wish you safe journeys and hope to see you again. David Carroll Sales Manager

6/10 Okay

Nhung

Liked: Staff & service
When we saw Residence we assumed something like the Marriott Residence Inns. It is actually a dormitory for Sheridan College. Desk staff were very friendly and helpful. Lighting in the bedrooms was not great, i.e. no desk lamp. Shower was a fiberglas module- was not set in mortar, therefore, felt spongy and made me dizzy. Wouldn't stay there again. Probably Hotels.com should make sure that potential clients realize it is a college dormitory.
Stayed 1 night in Jul 2019
Response from dc on 30 July 2019
Hello Nhung and thank you for your feedback. We appreciate all our guests reviews. :) Yes, we are a student residence and we do not hide that at all, in fact I go overboard with pictures and details so our guests know who we are. Also, our price point should also let the guest know we are not a hotel. I apologize that you thought you were going to a full service hotel but hope you enjoyed your stay with us. I hope to see you again and wish you safe travels :) David Carroll Sales Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from dc on 30 July 2019
Thank you :)

10/10 Excellent

zijin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from dc on 11 July 2019
Thank you Zijin :) Have a great summer. David Carroll Sales Manager

8/10 Good

Saqueib

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very courteous and accommodating. My father experienced heat stroke so they reassigned our room with reduced walking distance. They are quick to resolve issues that came up such as plumbing, electrical or heating/cooling. Location is excellent in term of necessities; superstore, walmart and food options within 5 minutes of driving. Airport is 20 min drive (30 minutes in traffic). Good alternative to expensive hotels. Equivalent to a 3 star hotel which is great!
Stayed 3 nights in Jul 2019
Response from dc on 10 July 2019
Thank you Saqueib and have a safe and happy summer. We hope to see you again. David Carroll Sales Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Happy guest
The staff here is amazing. The prices are great, especially for long-term stays. The beds aren't the most comfortable, but you can't ask for better quality for the price.
Stayed 10 nights in May 2019
Response from dc on 9 July 2019
Thank you for your stay and feedback. I will send along to the staff. Wishing you safe travels and a great summer. :) David Carroll Sales Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from dc on 9 July 2019
Thank you and safe travels. David Carroll Sales Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from dc on 9 July 2019
Thank you and have a great summer. David Carroll :) Sales Manager

10/10 Excellent

Temitope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from dc on 8 July 2019
Thank you :)

8/10 Good

Stacey

Liked: Staff & service, room comfort
Housekeeping issues
Overall the stay was great. The housekeeper could of done better they came into the room and didn’t vacuum not sure what was done besides the towels
Stayed 3 nights in Jun 2019
Response from dc on 8 July 2019
Hi Stacey and thank you for your stay. Have a great summer! David Carroll Sales Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from dc on 2 July 2019
Thank you :) David Carroll Sales Manager

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from dc on 2 July 2019
Thank you for your stay, safe travels. :) David Carroll Sales Manager

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from dc on 25 June 2019
Thank you for your stay :) David Carroll Sales Manager

6/10 Okay

Alexander

I would preferfeel more like If someone was trying to please us or taking care of us. Everything was just ok but I was missing wonderful. First day was very good, second day my bes was not well done, we didin't have new soap or more shampoing, nothing. My feeling was the service was the minimum. I know you're not the Sheraton but you can doit better. The satff was very frendly and helpfull, if everything was like that I would give at least a happy face.
Stayed 2 nights in Jun 2019
Response from dc on 25 June 2019
Thank you for your stay and wish you well. Hope to see you again. (Also, our front desk is 24 hours if you ever need anything again) . Safe travels. David Carroll Sales Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from dc on 25 June 2019
Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia is very helpful for travellers to book hotels before they go there.
Stayed 3 nights in Jun 2019
Response from dc on 18 June 2019
Thank you and safe travels.

2/10 Terrible

Rupali

Disliked: Staff & service, property conditions & facilities, room comfort
Excellent location with un professional service.
I had a concern about my check in time, requested the staff to connect with the Manager. She declined, and my problem was un resolved.
Stayed 1 night in May 2019
Response from dc on 18 June 2019
Hi Rupali. I am sorry to hear that your request for a different check in time went unresolved. We try to accommodate all requests as best we can. I wish safe travels and hope to see you again. David Carroll Sales Manager

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bait and switch it’s a damn dorm room on Sheridan college not near there but actually on it
Stayed 1 night in Jun 2019
Response from dc on 18 June 2019
Yes, that is exactly who we are and we do not try to hide that, in fact I promote that we are a student residence that lets out our suites in the summer. I am sorry you were misunderstood but I do hope you still stayed with us and enjoyed your time. Safe travels, David Carroll Sales Manager

6/10 Okay

Cliff

Good place to sleep for the price. No amenities in the room ie tv, clock, radio
Stayed 1 night in Jun 2019
Response from dc on 18 June 2019
Thank you Cliff and have a great summer season :) David Carroll Sales Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from dc on 11 June 2019
Thank you and wishing safe travels. :) David Carroll Sales Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oakville Stay June 2019
It was a great stay. I enjoyed excellent customer service.
Stayed 2 nights in Jun 2019
Response from dc on 11 June 2019
Hi David and thank you :) We hope to see you again and safe travels to you and your family. David Carroll Sales Manage

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from dc on 11 June 2019
God morning and thank you for choosing us for your stay :) Safe travels, always, David Carroll Sales Manager

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from dc on 18 June 2019
Thank you. :)

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from dc on 18 June 2019
Thank you :)

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Reasonable and comfortable
Staff were helpful and pleasant! Clean rooms.
Stayed 1 night in May 2019
Response from dc on 11 June 2019
Hello, it was great to have you stay with us. Wishing a safe and happy summer. David Carroll Sales Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't expect soaps shampoo and coffee in the lobby for the price. outstanding details and value for the price.
Stayed 3 nights in May 2019
Response from dc on 4 June 2019
Thank you :) David Carroll Sales Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very helpful, nice location. The school had nice walking trails as well, right by the dorms.
Stayed 1 night in Jun 2019
Response from dc on 4 June 2019
Thank you :) Safe travels. David Carroll Sales Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size bed rooms. Friendly staffs. Good value for the price
Stayed 4 nights in May 2019
Response from dc on 11 June 2019
Good day and thank you sooooooo much for your review! We all appreciate the feedback as our staff work very hard to accommodate all guests :) Have a great week, David Carroll Sales Manager

4/10 Poor

Nakoma

Disliked: Property conditions & facilities, room comfort
I left after a few hours, I wasn't comfortable. The toilet paper was very rough.
Stayed 1 night in May 2019
Response from dc on 4 June 2019
Thank you for stopping by, we hope to see you again. Safe travels. David Carroll Sales Manager

6/10 Okay

Henry, Hamilton

Business traveller
Liked: Cleanliness, property conditions & facilities
Being a dorm room, it's Spartan. However, it was a suitable place to sleep for a few hours at less of a cost than a nearby hotel.
Stayed 1 night in May 2019
Response from dc on 4 June 2019
Great to have you over. Safe travels. :) David Carroll Sales Manager

6/10 Okay

Verified traveller

It’s student residence. Set expectations based on that... Cleaning crew are students, hardly get a decent cleaning, but one student seemed to always do a good job (don’t get him every day, unfortunately).
Stayed 27 nights in May 2019
Response from dc on 4 June 2019
Have a great summer!...and thank you :) David Carroll Sales Manager

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality, budget accommodations between Hamilt
The rooms were large and the units had kitchens and bathroom. No breakfast, only coffee and apples.
Stayed 1 night in May 2019
Response from dc on 4 June 2019
Thank you George :) Have a great summer ans safe travels. David Carroll Sales Manager

10/10 Excellent

Kushanava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent..best part are the front desk at the reception..they are exceptional in hospitality.Every thing is superb cleanliness and even the coffee
Stayed 1 night in May 2019
Response from dc on 29 May 2019
Thank you Kushanava - we do appreciate your stay and feedback. Hope to see you again. Safe travels. David Carroll Sales Manager