Family Apartment, Multiple Beds, Kitchen, City View | Private kitchen
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Reviews of GLOBALSTAY. Magnificent Toronto Condos

3.5 out of 5
GLOBALSTAY. Magnificent Toronto Condos
209 Fort York Blvd, Toronto, ON

Reviews

6.4
Rating 10 - Excellent. 10 out of 33 reviews" "
Rating 8 - Good. 4 out of 33 reviews" "
Rating 6 - Okay. 9 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 8 out of 33 reviews" "

8.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Cam

Travelled with family
Liked: Cleanliness, property conditions & facilities
The unit was ok. One ‘room’ has no windows or door but we knew that when booking. DIY work in the unit is so bad it’s comical! All cosmetic but still…hire someone who owns a toolbox. Not much around within short walking distance restaurants. CN tower is 20 minute walk for reference so not bad but too far for anyone with mobility issues. Overall it was fine for the price and would probably go back again.
Stayed 2 nights in Mar 2024
Response from Kevin on 1 Apr 2024
Dear Cam, thank you for leaving a feedback on your stay. We have forwarded your suggestion to the local management. Thank you for staying with us and we hope to accommodate you again.Kind regards, Kevin. Globalstay team.

10/10 Excellent

Wesley, Vancouver

Stayed 4 nights in Mar 2024
Response from Kevin on 1 Apr 2024
Dear Wesley, thank you for rating us. We are delighted to know you had a wonderful time staying with us. It was a pleasure hosting you and we hope to accommodate you again!Kind regards, Kevin. Globalstay team.

2/10 Terrible

Zahra

Stayed 1 night in Mar 2024
Response from Kevin on 1 Apr 2024
Dear Zahra, thank you for leaving feedback on your stay. We apologize for the inconveniences. Our management has investigated the unit and resolved the issues. Regards, Kevin. Globalstay team.

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, room comfort
Grand rental with a private entrance.
Truly an amazing property. The unit we had was on the ground floor, with a private entrance. The unit was especially clean, well organized and outfitted. We had a little trouble with the check in. Our unit was locked upon arrival. It took close to two hours to finally get into the unit with help from security. I was impressed and yet annoyed with the communication. My questions were answered by email very quickly. Yet, I was not able to get a hold of the booking agency or the home owner by phone. The back and forth emails (after I repeatedly request a phone call) only added to my check in frustration. I had to cancel a dinner with long time friends. Thankfully, we had time to make our dinner up. Overall, I would stay at this rental again without a hesitation. In advance, I'd let them know exactly when I'll arrive and request someone double check the unit, insuring a smooth check in process
Stayed 3 nights in Jan 2024
Response from Kevin on 24 Jan 2024
Dear Steven, thank you for a detailed review. We are delighted to know you had a wonderful time staying at our apartment! Apologies for the inconveniences you faced. Our call center works 24/7 and sometimes gets overwhelmed with calls, resulting in delay in response. It was a pleasure hosting you and we will be happy to accommodate you again!

2/10 Terrible

Haley

Stayed 1 night in Jan 2024
Response from Kevin on 19 Jan 2024
Dear Haley, thank you for providing feedback. We apologize that your expectations. We will use this experience to improve our services. Thank you for staying with us. Kind regards, Kevin. Globalstay team.

2/10 Terrible

Doug

Business traveller
Stay away from this place
Stay away from this place. Paid in full and never stayed there. Hours before arrival I was asked to pay an additional $200.00 via PayPal. (Did not pay it) This company had my credit card on file. Seems like this location is run by thieves and scammers. Never received a refund. Go somewhere else in Toronto.
Stayed 1 night in Sep 2023
Response from Kevin on 9 Jan 2024
Dear Doug. We apologize for the inconveniences you faced. We provide self check-in for our guests and have a list of requirements in order to provide our guests with instructions. Please note, that the requiremements are stated on the listing page. Unfortunately, you refused to fulfill few of the requirements, and as such, we could not proceed with the check-in procedure. Regarding the refund, since there was no cancelation request from you, the reservation stayed active, as such, there was no refund. Regards, Kevin. Globalstay team.

6/10 Okay

Brian

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property was advertised as 3 minute walk to Scotia Bank Arena. It was a 35 minute walk. It was also advertised as having a pool and hot tub but we found out once arriving that because we only stayed four nights that we did not have access. These errors in the Hotels.com advertisement need to change.
Stayed 4 nights in Nov 2023
Response from Kevin on 24 Nov 2023
Dear Brian, thank you for writing a feedback. We apologize for the inconvenience. We will look into the advertisement and see what can be changed. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

6/10 Okay

Tiffany

Business traveller
Stayed 3 nights in Nov 2023
Response from Kevin on 22 Nov 2023
Dear Tiffany, thank you for rating our services.We will use this experience to improve our services. Thank you for staying with us! Kind regards, Kevin. Globalstay team.

2/10 Terrible

Nicole

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
The location and pool saves this place but otherwise quite disappointing. They charged us for an additional guest (we are two parents with three little ones) and then didn’t leave enough blankets or towels, and only half a roll of toilet paper for a two night stay. Communication was quick but abrupt and often inaccurate (told us pool was on wrong floor, gave us wrong code for parking fob access etc). And the clincher - the cold water was HOT and when I contacted them for help explaining this meant we had no drinking water - they said they’d get back to us in 72 hours, which was longer than the booking itself! Other disappointments included. I be all out blinds and bright lights shining in all night and a very measly shower. But the location and pool were perfect!
Response from Kevin on 3 Nov 2023
Dear Nicole, thank you for the detailed feedback. We are glad to know you enjoyed our location and facilities. We apologize for the inconveniences during your stay. Since we are not a hotel, but private apartments we provide toiletries for the first night stay. It is weird that there were not enough blankets, unfortunately our customer support team did not receive a request for or complaint about the lack of blankets. When we received the complaint about hot water running from both taps, we sent a request to the building management. They provided us with a respond that the maintenance team would arrive in a within 72 hours to investigate and fix the issue. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from Kevin on 9 Oct 2023
Dear Guest, thank you for the feedback, We will use this experience to improve quality of our services and provide our guests with best accommodation experience.

4/10 Poor

Josh

Travelled with family, Travelled with partner
They were unable to provide me a parking pass upon request.. no toilet paper in the bathrooms.
Response from Kevin on 3 Oct 2023
Dear Josh, thank you for the feedback. We apologize for the inconveniences. We could not provide you a parking space, because everything was booked by that time. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

4/10 Poor

MIOARA

Disliked: Cleanliness, property conditions & facilities
The information for this property are not accurate, it is no way the distance to the Scotiabank Arena is a 3 minutes walk. It created us extra expenses that we did not plan for. The instructions are incomplete and you have to figure out each step.
Stayed 3 nights in Sep 2023
Response from Kevin on 3 Oct 2023
Dear Guest, thank you for the feedback. We apologize for inconveniences. Our instructions contain everything our guests need in order to get to the condos. Unfortunately we did not receive any complaints or messages regarding the instructions from you. Our customer support team would have helped you with the issue. Kind regards, Kevin. Globalstay team.

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Sep 2023
Response from Kevin on 3 Oct 2023
Dear Scott, thank you for the review. We are happy you enjoyed our great location! We hope to accommodate you again!

8/10 Good

Mark

Stayed 5 nights in Sep 2023
Response from Kevin on 2 Nov 2023
Dear Mark, thank you for the review. we are happy to know you had a great time staying with us! It was a pleasure hosting you. We hope to accommodate you again!

10/10 Excellent

Landon

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Kevin on 3 Oct 2023
Landon, thank you for the high rating. It was a pleasure hosting you and we hope to accommodate you again!

2/10 Terrible

Melanie

Travelled with family
Disliked: Amenities, property conditions & facilities
Shower didn’t work and called host many times with no response. We didn’t take a shower during the stay. Overall, no good experience at this place.
Stayed 2 nights in Sep 2023
Response from Kevin on 9 Sept 2023
Dear Melanie, thank you for the feedback.We apologize for the inconvenience you had faced. After we received your complaint about shower, we have contacted maintenance right away. Sadly, we can't influence when the maintenance will arrive to resolve the issue. Kind regards, Kevin. Globalstay team.

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was great we would stay again. Area perfect. Parking was a challenge and could have gone smoother.
Stayed 3 nights in Aug 2023
Response from Kevin on 29 Aug 2023
Dear Jacqueline, thank you for the review. We are happy to know you had a wonderful time staying with us! It was a pleasure hosting you and we will happily accommodate you again!

6/10 Okay

helena

Stayed 2 nights in Aug 2023
Response from Kevin on 29 Aug 2023
Dear Helena, thank you for the feedback. We are always improving our services and would like to accommodate you again, so that you can experience the best service we offer!

10/10 Excellent

Sultana

Liked: Cleanliness, property conditions & facilities
It was clean and equipped with everything we needed
Stayed 3 nights in Aug 2023
Response from Kevin on 26 Aug 2023
Dear Sultana, thank you for the review. We are happy to know you had a wonderful time with us! Hope to accommodate you again.

8/10 Good

Merrill

Liked: Cleanliness, room comfort
Only negative no parking
Stayed 3 nights in Aug 2023
Response from Kevin on 31 Aug 2023
Dear Merrill, thank you for the review. We are happy to know you enjoyed staying with us! We hope to accommodate you again.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness
Avoid if you can
The room were not clean when we checked in late in the afternoon. We called multiple times to reach the management. It took another two hours to have the management send a cleaning person. And they do not put in a flat sheet expecting us cover our body directly with the comforter that who knows how many people slept in. Moreover, the dirty sheets were stacked in the closet. Very unprofessional. Hard to reach management. Avoid if you can!
After cleaning, missing flat sheet
Check in condition
Check in condition
Check in condition
Stayed 1 night in Jul 2023
Response from Kevin on 7 Aug 2023
Dear Guest, thank you for leaving a feedback. This is a weird situation. Our cleaning team makes sure to prepare unit for new guest's arrival. We apologize for this situation. Thank you for staying with us. Kind regards, Globalstay team.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment we stayed in was lovely, with a balcony. It was thoughtfully arranged and decorated, stocked with just about everything you might need, including toothpaste which we forgot. I bought some at the convince store across the street, before we saw some under the bathroom sink. Only thing was there was no on site parking. They helpfully included the address for one a few blocks away with probably the best overnight rates for e found in the city. It was good weather so it was fine. It was tucked away in a residential street. Bring a buddy, it you can, as it’s self park and gets a little dark inside.
Stayed 2 nights in Aug 2023
Response from Kevin on 7 Aug 2023
Dear Karen, thank you for writing a review. We are happy to hear that you had a great stay and enjoyed our apartment and amenities. It was a pleasure accommodating you and we hope to welcome you again.

2/10 Terrible

Tracy

Liked: Cleanliness
Disliked: Property conditions & facilities
Response from Kevin on 2 Aug 2023
Dear Tracy. Thank you for the feedback. It would help us a lot if you would express what caused the dissatisfaction, what you did not like. Kind regards, Kevin. Globalstay team.

6/10 Okay

Michelle

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Convenient location near transit and walking distance to downtown. Apartment amenities were decent. Room was just alright.
Response from Kevin on 24 July 2023
Dear Michelle. Thank you for feedback. We are happy to know you enjoyed our location and amenities! Thank you for staying with us.

6/10 Okay

Houa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023
Response from Kevin on 17 July 2023
Thank you for the feedback, Houa. We would like to know more about what cause the negative experience. Could you tell us more?

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020
Response from Arty on 3 Mar 2020
Thank you very much for your perfect review! We hope to see you again in any of our apartments!

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would recommend. 10/10. very nice view, easy check in, all amenities i needed were included
Stayed 1 night in Feb 2020
Response from Arty on 12 Feb 2020
Thank you very much for your review! Hope to see you again any time!

6/10 Okay

Mike, Toronto, ON

Liked: Cleanliness, amenities
Spacious clean and modern with access to pool gym and jacuzzi etc. but the communication of where my room was absolutely abysmal! Given no information until I asked for it, the person who answered the phone was unprofessional and didn’t seem to know to care that much. Plug socket by the kettle is dangerous! I tried to gently plug in my phone and it made a bang and spark came out of the socket leaving a mark! Over all I was very unimpressed with the organisation so would not do it again, would like to be issued a refund of half my money back for the very poor service
Stayed 1 night in Dec 2019
Response from Tom on 19 Dec 2019
Thank you for the detailed review Mike. We are terribly sorry you did not enjoy your stay. We bring you our apologies for any inconveniences and will take your words into account. Best regards, Tom

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Todo bien muchas gracias.
Stayed 2 nights in Nov 2023
Response from Kevin on 29 Nov 2023
Dear Roberto, thank you for the review. We are delighted to know you had a wonderful stay! It was a pleasure hosting you and we hope to accommodate you again!