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"The bathroom was scruffy. The fire alarm went off at 3am and it took the staff 40 minutes to deal with it. The kettle was burnt so the water wasn’t ok to make tea with. After a night of no sleep, I asked to leave my bag and they said there’s a charge of £5"

"It is an older property with its own charm. Location is close to shipping, restaurants, buys stops, train station, so very convenient. We asked for a quiet room and were given one on the top floor, end of the hall, so it was very quiet. Steps are narrow and steep, no elevator. Lots of exercise! Hotel staff was fabulous. St Fagans national museum of history and Caerphilly Castle are both worth visiting!"

"Clean room comfy bed "

"Comfy bed, clean room, great shower, loved the pool and steam room. Good breakfast choice. Very pleased."

"Excellent staff, refrigerators in the rooms would be nice, clean rooms and no laundry service. Breakfast was good too."

"Clean room. Very comfortable bed. All amenities except no fridge. Breakfast was excellent - plenty of variety and hot and fresh cooked breakfast. Happy to recommend. Very convenient location for both city and beach. "

"Staff were very informative at reception explaining where everything was within the hotel . Room was well maintained and comfortable . Good breakfast and items were presented well. Would definitely recommend the hotel and facilities. A good buzz in the bar also ."

"Woke up at 5am to function room being set up and then spoken to very rudely by a member of staff. Not to mention the car park charge being added which was not mentioned at check in. Great facilities and hotel but staff need a lot of work."

"Lovely building and friendly staff ..."