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"Breakfast was not of good quality. The hot tub was kinda scary. It made to much noise when turned on. Also tub needed an upgrade. Look like some parts of the tub was peeling. Toilet flushes too loud. Furniture looked old and the smell of the room was not fresh at all. The amenities ( conditioner , bar soap and body wash in the bathroom was very very small and not enough. With all that being said the dinner at the restaurant was very very good . "

"This hotel were one of the best, I have stayed at numerous Hyatt regencies and all of them makes the grade. But this Hyatt with the view of the river puts it over the top. The staff was very nice and very knowledgeable and also very helpful. I recommend Hyatt hotels in general but I especially recommend this Hyatt in Kent Narrows "

"The best Hampton Inn I've ever stayed in. Super responsive staff. Looks like a newly renovated hotel that's quite frankly in a class above a typical Hampton Inn."

"I did not use the gym or laundry room."

"Poor"

"The room that me and my family stayed in was “ PERFECT”! I even left a “ Thank you” note and a tip. The pool area was ok. I do Have one complaint. The receptionist at the front desk, Asian women was very NONCHALANT, SNOBBY and ARROGANT! As we know that the rooms there are not cheap, so I would have loved to experience professionalism from the receptionist when checking in. Therefore, I WILL NOT be coming back to that hotel again!"

"The first room had not been cleaned... The second room's heater did not work. We finally got into a decent room on the third try. The pool was murky. I didn't even let my kids go in the hot tub because it smelled so weird. The sauna was luke warm. The breakfast was good, and the staff were trying hard. Overall, it was functional but a little run-down and understaffed. "

"Room was clean."

"Clean quiet "