The housekeeper took clothes, toiletries, and a 6" stack of papers from my nightstand. I reported this to the front desk. They called the housekeeper, who denied taking anything except what was in the wastebaskets. The 2 men at the desk said the housekeeper was telling the truth so they didn't believe anything was taken and the
hotel was not responsible for anything. They called the manager at my request, who confirmed the hotel had no responsibility. I called
the police, who came and said they couldn't do anything. I insisted on going through the hotel garbage bags, which the men said they had done, and I found a few of the papers, including a museum catalog from a special exhibition. I showed these to the men at the desk. One
said, "Did you find your clothes?" in an accusatory tone. He repeated the hotel had no responsibility. The next morning the manager was still not there. When I returned to the hotel in the early evening the manager took me into a separate room and apologized. The housekeeper admitted making a mistake, confusing my room with another room where the guest was checking out. Really? Then
why didn't the housekeeper take my jacket, food in the refrigerator, and the rest of my toiletries? The housekeeper still did not tell the
truth; and the attitude of the 2 men was rude and insulting.
I received a refund, which I said was fair. But as long as that housekeeper and those 2 men are working at the hotel, I would not
recommend staying there.