Located close to Tokyo Imperial Palace and Tokyo Dome, Shangri-La Tokyo provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to aromatherapy, a Swedish massage or a facial at Chi, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour health club and a 24-hour business centre.
Located in Chiyoda, a neighbourhood in Tokyo, Shangri-La Tokyo is in the entertainment district and near a metro station. Tokyo Imperial Palace and Tokyo Tower are notable landmarks, and some of the area's popular attractions include Tokyo Disneyland® and Tokyo DisneySea®. Looking to enjoy an event or a match while in town? See what's going on at Tokyo Dome. Visit our Tokyo travel guide
Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-8283
What's nearby
Marunouchi Building
6 min walk - 0.5 km
Tokyo International Forum
9 min walk - 0.8 km
Imperial Palace East Gardens
12 min walk - 1.0 km
Tokyo Imperial Palace
18 min walk - 1.5 km
Nihonbashi Takashimaya S.C.
4 min walk - 0.4 km
Getting around
Tokyo Station
2 min walk
Otemachi Station
2 min walk
Tokyo (NRT-Narita Intl.)
74 min drive
Restaurants
七代目 卯兵衛
5 min walk
YEBISU BAR
4 min walk
ビア&グリル THE OLD STATION
5 min walk
Starbucks
2 min walk
Tully's Coffee
1 min walk
About this property
Shangri-La Tokyo
Luxury boutique hotel near Tokyo Imperial Palace
Located close to Tokyo Dome and Tokyo Tower, Shangri-La Tokyo provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Indulge in aromatherapy, a Swedish massage and a facial at Chi, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
An indoor pool, along with a lifeguard on site
Cooked-to-order breakfast (surcharge), free bike hire and valet parking (surcharge)
A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
Massage treatment rooms, a 24-hour front desk and multilingual staff
Room features
All 200 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Other amenities include:
Children's dinnerware, children's books and childcare services
Recycling and LED light bulbs
Bathrooms with designer toiletries and bidets
42-inch flat-screen TVs with premium channels and DVD players
Fridges, free infant beds and electric kettles
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Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Height restrictions apply for on-site parking
24-hour return airport shuttle at scheduled times and on request for a surcharge
Area shuttle (surcharge)
Parking on site (JPY 6,000 per day)
Valet parking on site (JPY 8,000 per day)
Limited on-site valet and self parking
Wheelchair-accessible parking and van parking available
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 7,843 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
Restaurants on site
Nadaman
Piacere
The Lobby Lounge
Things to do
24-hour health club
Free bicycle rentals
Full-service spa
Hot tub
Indoor pool
Sauna
Steam room
Family friendly
Baby toys
Children's books
Children's dinnerware
Children's games
Children's toys
DVD player
In-room babysitting
In-room cot
In-room refrigerator
Indoor pool
Laundry facilities
Lifeguards on site
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services
Business services
24-hour business centre
Conference space
Meeting rooms
Full-service spa
5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
In-room massages
Prenatal massages
Sauna
Spa open daily
Steam room
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
Art Deco architecture
Banquet hall
Built in 100
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Lifeguards
Room amenities
Bedroom
Down comforter
Free cot
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
42-inch flat-screen TV with premium digital channels
DVD player
IPod dock
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar
Refrigerator
More
Air conditioning
Desk
Individual furnishings
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 16
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 22770.0 per night.
Free cots are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: JPY 5000 per stay
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: from approximately JPY 7843 per person
Airport shuttle fee: JPY 3100 per person (one-way)
Self-parking fee: JPY 6000 per day
Valet parking fee: JPY 8000 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: JPY 22770.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Property is also known as
Hotel Shangri-La Tokyo
Shangri-La Hotel Tokyo
Shangri-La Tokyo
Shangri-La Tokyo Hotel
Tokyo Hotel Shangri-La
Tokyo Shangri-La
Tokyo Shangri-La Hotel
Shangri La Chiyoda
Shangri La Tokyo
Shangri-La Hotel, Tokyo Hotel Chiyoda
Shangri-La Hotel, Tokyo Japan
Shangri La Tokyo
Shangri La Chiyoda
Shangri La Hotel Tokyo
Shangri-La Tokyo Hotel
Shangri-La Tokyo Tokyo
Shangri La Hotel Tokyo
Shangri-La Tokyo Hotel Tokyo
Frequently asked questions
Does Shangri-La Tokyo have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Shangri-La Tokyo?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Shangri-La Tokyo on 14 Mar 2026 start from AU$1,703, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Shangri-La Tokyo pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Shangri-La Tokyo?
Self-parking is available for JPY 6000 per day. Valet parking is available for JPY 8000 per day. Limited spots are available.
What time is check-in at Shangri-La Tokyo?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Shangri-La Tokyo?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Shangri-La Tokyo provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of JPY 3100 per person applies.
Where is Shangri-La Tokyo located?
This family-friendly Tokyo hotel is located in the entertainment district, within 3 mi (5 km) of Tokyo Imperial Palace, Ueno Park and Tokyo Dome. Tokyo Tower and Urban Dock LaLaport Toyosu are also within 3 mi (5 km). Otemachi Station and Tokyo Station are within a 2-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Shangri-La Tokyo Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great Hotel. A little quiet and conservative but the rooms are beautiful and comfortable. Great views. Right by Tokyo Train Station which has lots of restaurants and shops and convenient transportation and walking distance to Ginza Crossing, Ginza Station and Tokyo Plaza. I love it.
Our stay at the Shangri La was amazing. The level of service of both the concierge to housekeeping was excellent. Probably one of the best hotels we’ve stayed at.
Amazing staff and property! Lives 100 percent to its reputation!!
Ayush
Stayed 2 nights in Jan 2025
10/10 Excellent
Clay
1 June 2024
Liked: Amenities
Excellent location right next to Tokyo station.. friendly helpful staff.. great breakfast buffet.. great cleaning service.. comfortable modern rooms/bathrooms
Everything was exceptional from check in to check out. The staff were very attentive and friendly. Rooms were spacious and clean. Location can’t be beat.
Superb hotel. Can't go wrong. Service is impeccable. Rooms are large and very well maintained. Hotel Restaurants are great, but you also have good local food options within 5-10 min walk. Overall Great location right by Tokyo station.
Jean Marc
Stayed 2 nights in Mar 2025
10/10 Excellent
Yukari
22 Sept 2025
Liked: Cleanliness, staff & service
This is such a convenient hotel to stay at since it is right next to Tokyo Station. You are able to take a train straight to Narita Airport. The hotel is a bit pricy but because it’s a fancy hotel with great staff who go out of their way. The rooms themselves are also great and the view on either side is also wonderful. If you are on the garden view side, the only negative thing I can think of is that you will hear the train but it’s nothing you can’t ignore since it’s not too loud. I haven’t tried their food but I can imagine it is great as well. I will have to try next time
Fantastic stay at the Shang. Staff were always great with service levels, place was grand and room was neat, clean and spacious. Loved everything about our stay and will be back.
Loved that they accommodated last minute spa services for us. We loved our room and the view of the city. Rooms are a bit outdated but the service was great. Room service was wonderful, breakfast buffet was very nice.
Shangri-La Tokyo is conveniently located next to Tokyo Station and was a great place to begin and end our trip to Japan. The views from the rooms were spectacular especially at night. The staff was wonderful and they made sure we had everything we needed during our stay. And the breakfast at the hotel restaurant was delicious especially the strawberry waffles and ricotta pancakes. We appreciated that the staff spoke English as we only spoke a little Japanese. We really enjoyed staying at this hotel.
Shangri-la Tokyo Hotel is very comfortable, well appointed, high service level hotel. We thoroughly enjoyed our stay during our trip as we feel very welcome. The location being just above Tokyo Station is an added attribute. We are able to take day trips to prefectures outside of Tokyo via the Shinkansen and get back to rest in a comfortable hotel. It’s a great feeling to have that as an option.
Our stay at the Shangri-La Tokyo was terrific. Charming and faultless assistance from all those that worked there, lovely rooms, delicious food and very convenient to Tokyo station and Imperial Palace Gardens. Would gladly stay there again - was made to feel special. Just how a holiday should feel. Thank tou
I stay Shangri-La Hotel Tokyo every time I go to Tokyo.
This time I booked a room with Horizon Club access.
Check-in, cocktail time and breakfast were all enjoyed in a different atmosphere than usual.