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Reviews of Koraku Garden Hotel

3 out of 5
Koraku Garden Hotel
Koraku 1-5-3, Bunkyo, Tokyo

Reviews

8.0

Very good

Rating 10 - Excellent. 83 out of 332 reviews" "
Rating 8 - Good. 174 out of 332 reviews" "
Rating 6 - Okay. 57 out of 332 reviews" "
Rating 4 - Poor. 13 out of 332 reviews" "
Rating 2 - Terrible. 5 out of 332 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
liked it
was great
Stayed 10 nights in Nov 2019

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to stay. Quiet and clean. Easy to access to Tokyo Dome.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible by 2 subway stations and walking distance to the Tokyo Dome Baseball Stadium and Tokyo Dome City Amusement Park. A nice Chinese breakfast buffet (my 8 and 10-year-olds were able to find things they could eat) and laundry facilities were available. Our 2 double bed room had plenty of space for the 4 of us. We greatly enjoyed our stay here.
Stayed 3 nights in Jun 2019
Response from Koraku Garden Hotel Front Office Manager on 8 Aug 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Yours,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in May 2019
Response from Koraku Garden Hotel Front Office Manager on 4 June 2019
Dear Guest, Thank you very much for staying at Koraku Garden Hotel. Also, we are truly grateful for letting us know your opinion. All of our staff will apply themselves in order to provide a satisfying enjoyable stay to guests from now on. Should you have a chance please visit us again. Sincerely Yours,

8/10 Good

H

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great place to stay for one day.　the bed condition was good and everything was cleaned well
Stayed 1 night in May 2019
Response from Koraku Garden Hotel Front Office Manager on 29 May 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Yours,

6/10 Okay

Rajesh

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in May 2019
Response from Koraku Garden Hotel Front Office Manager on 29 May 2019
Dear Guest, Thank you very much for staying at Koraku Garden Hotel. Also, we are truly grateful for letting us know your opinion. All of our staff will apply themselves in order to provide a satisfying enjoyable stay to guests from now on. Should you have a chance please visit us again. Sincerely Yours,

8/10 Good

rosanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy. Room is spacious, value for money. All the essentials are provided. Those who aim for a luxury hotel may not suitable.
Stayed 3 nights in Apr 2019
Response from Koraku Garden Hotel Front Office Manager on 29 May 2019
Dear Guest, Thank you very much for staying at Koraku Garden Hotel. Also, we are truly grateful for letting us know your opinion. All of our staff will apply themselves in order to provide a satisfying enjoyable stay to guests from now on. Should you have a chance please visit us again. Sincerely Yours,

8/10 Good

Takanaga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad but......
The room is clean. The location is nice. But the rate for me is 3.5.
Stayed 2 nights in May 2019
Response from Koraku Garden Hotel Front Office Manager on 29 May 2019
Dear Guest, Thank you very much for staying at Koraku Garden Hotel. Also, we are truly grateful for letting us know your opinion. All of our staff will apply themselves in order to provide a satisfying enjoyable stay to guests from now on. Should you have a chance please visit us again. Sincerely Yours,

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly larger than average room for Tokyo
I had a very pleasant stay at the Koraku Garden Hotel. It's a little distance away from two subway stations (Iidabashi and Korakuen). It's a little further from restaurants than other hotels I've stayed in Tokyo but not by much. The cleaning staff were nice and on the days we slept in, they came back to clean our rooms as soon as we left. The hotel supplied us with everything you need on holiday--toiletries and teas, as well as toothbrushes, combs, etc.
Stayed 4 nights in May 2019
Response from Koraku Garden Hotel Front Office Manager on 29 May 2019
Dear Guest, Thank you very much for staying at Koraku Garden Hotel. Also, we are truly grateful for letting us know your opinion. All of our staff will apply themselves in order to provide a satisfying enjoyable stay to guests from now on. Should you have a chance please visit us again. Sincerely Yours,

10/10 Excellent

Patti, San Diego, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel, in a quiet area (great place to sleep off jet lag upon arrival). It was a little difficult to find since we arrived after dark and walked from the subway station and didn't have WiFi to look up the location (that's our fault). The breakfast was delicious, with a lot to choose from. We recommend it!
Stayed 1 night in Apr 2019
Response from Koraku Garden Hotel Front Office Manager on 30 Apr 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Yours,

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 6 nights in Apr 2019
Response from KorakuGarden Hotel Front Office Manager on 30 Apr 2019
Dear Guest, Thank you very much for staying at Koraku Garden Hotel. We would also like to apologize for not being able to meet your request this time. Regarding your indication to us, we all would like to keep it in mind to improve our services. Thank you for your understanding and we are awaiting your next visit. Sincerely Yours,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel location. near to JR lidabashi also near the subway, 5 mins walk to the Garden Koraku. no AC for hot weather. Staff was helpful.
Stayed 1 night in Apr 2019
Response from Koraku Garden Hotel Front Office Manager on 30 Apr 2019
Dear Guest, Thank you for staying at Koraku Garden Hotel . We are happy to realize that you were satisfied with our service and facility. If you have any chances to visit Tokyo, we are very much looking forward to welcoming you back again. Sincerely Yours,

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The front desk staff were not all helpful. Some of them were indifferent and a little bit rude at times. Breakfast quality is bad too... we skipped most of our breakfasts during our stay. So if you have an option to opt out the breakfast, you might want to do so.
Stayed 6 nights in Mar 2019
Response from KorakuGarden Hotel Front Office Manager on 30 Apr 2019
Dear Guest, Thank you very much for staying at Koraku Garden Hotel. We would also like to apologize for not being able to meet your request this time. Regarding your indication to us, we all would like to keep it in mind to improve our services. Thank you for your understanding and we are awaiting your next visit. Sincerely Yours,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2019
Response from 後楽ガ-デンホテル 宿泊支配人 on 6 Feb 2019
この度は、後楽ガーデンホテルをご利用頂き誠にありがとうございます。 またお忙しい中ご投稿いただき、重ねてお礼申し上げます。 これからもお客様にご満足いただけるよう設備面サービス面の向上につとめてまいります。 近隣にお越しの際はまた、当館をご利用くださいませ。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019
Response from 後楽ガーデンホテル　宿泊支配人 on 6 Feb 2019
この度は、後楽ガーデンホテルをご利用頂き誠にありがとうございます。 またお忙しい中ご投稿いただき、重ねてお礼申し上げます。 これからもお客様にご満足いただけるよう設備面サービス面の向上につとめてまいります。 近隣にお越しの際はまた、当館をご利用くださいませ。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Tokyo Dome
I stayed at this hotel because it’s only about 10min walk to Tokyo Dome. The subway Oeto Line Lidabashi Station is the closest stop (3min walk). JR and all other subway lines are about 15min walk away, which is kinda far. The breakfast is ok, Chinese/Japanese style. Staff are nice and friendly. Overall a nice hotel to stay.
Stayed 6 nights in Dec 2018
Response from Koraku Garden Hotel Front Office Manager on 6 Jan 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Yours,

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, about 5 mins walking distant to subway station, booked a family room for 4 person and room big enough for 4 person.
Stayed 4 nights in Dec 2018
Response from Koraku Garden Hotel Front Office Manager on 6 Jan 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Yours,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location with great service
Very convenient location
Stayed 4 nights in Dec 2018
Response from Koraku Garden Hotel Front Office Manager on 6 Jan 2019
Dear Guest, Thank you for staying at Koraku Garden Hotel . We are happy to realize that you were satisfied with our service and facility. If you have any chances to visit Tokyo, we are very much looking forward to welcoming you back again. Sincerely Yours,

6/10 Okay

Holly

Stayed 2 nights in Nov 2018
Response from Koraku Garden Hotel Front Office Manager on 6 Jan 2019
Dear Guest, Thank you very much for staying at Koraku Garden Hotel. Also, we are truly grateful for letting us know your opinion. All of our staff will apply themselves in order to provide a satisfying enjoyable stay to guests from now on. Should you have a chance please visit us again. Sincerely Yours,

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to Tokyo Dome. It is about 15 minutes walk from the hotel to the Tokyo Dome. There are restaurants available at the Tokyo dome after the concerts. The bed and pillows are comfortable and it has awesome view of Tokyo dome from the hotel room window.
Stayed 5 nights in Dec 2018
Response from Koraku Garden Hotel Front Office Manager on 4 Feb 2019
Dear Guest, Thank you very much for staying at Koraku Garden Hotel. Also, we are truly grateful for letting us know your opinion. All of our staff will apply themselves in order to provide a satisfying enjoyable stay to guests from now on. Should you have a chance please visit us again. Sincerely Yours,

8/10 Good

Hayley, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel and close to Tokyo Dome City. Staff were nice, but also pretty far from the train station and no close conbini around either.
Stayed 6 nights in Oct 2018
Response from Koraku Garden Hotel Front Office Manager on 19 Nov 2018
Dear Guest, Thank you very much for staying at Koraku Garden Hotel. Also, we are truly grateful for letting us know your opinion. All of our staff will apply themselves in order to provide a satisfying enjoyable stay to guests from now on. Should you have a chance please visit us again. Sincerely Yours,

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Quiet area, queen size bed small not for big size
Get 2 single bed if you are big size as queen size bed too small. Room also small and the toilet too, won't recommand for tall people. Located at quiet area and near a park. About 8mins walking distance to nearest convenience store. 3mins from Iidabashi station exit C3 if you are on Toei line. If not, maybe difficult to find C3 as was not prominent. The other options is exit A1 walk and cross the street which will takes about 10mins.
Stayed 9 nights in Sep 2018
Response from Koraku Garden Hotel Front Office Manager on 7 Oct 2018
Dear Guest, Thank you very much for staying at Koraku Garden Hotel. Also, we are truly grateful for letting us know your opinion. All of our staff will apply themselves in order to provide a satisfying enjoyable stay to guests from now on. Should you have a chance please visit us again. Sincerely Yours,

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2018
Response from Koraku Garden Hotel Front Office Manager on 7 Oct 2018
Dear Guest, Thank you very much for staying at Koraku Garden Hotel. Also, we are truly grateful for letting us know your opinion. All of our staff will apply themselves in order to provide a satisfying enjoyable stay to guests from now on. Should you have a chance please visit us again. Sincerely Yours,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2018
Response from 後楽ガーデンホテル 宿泊支配人 on 9 Oct 2018
この度は、後楽ガーデンホテルをご利用頂き誠にありがとうございます。 また、貴重なご意見ありがとうございます。 今後もお客様に楽しくお過ごし頂けるホテルであるようスタッフ一丸となって精進して参ります。 ご利用ありがとうございました。

6/10 Okay

Vera

Stayed 1 night in Sep 2018
Response from 後楽ガーデンホテル 宿泊支配人 on 9 Oct 2018
この度は、後楽ガーデンホテルをご利用頂き誠にありがとうございます。 また、貴重なご意見ありがとうございます。 今後もお客様に楽しくお過ごし頂けるホテルであるようスタッフ一丸となって精進して参ります。 ご利用ありがとうございました。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for the location
The staff at the hotel were extremely helpful and polite, and explained everything well. The room size was small, but expected for the location and cost, we were comfortable and it had all the amenities we required. The breakfast is a Chinese style breakfast (rice, chicken, soup, etc.) which was unexpected, but still tasty. We were able to leave our luggage at the hotel after we checked out so we could explore Tokyo more, which this was well organised and secure. We'd happily stay again next time we are in Tokyo!
Stayed 1 night in Aug 2018
Response from Koraku Garden Hotel Front Office Manager on 10 Aug 2018
Thank you for staying at Koraku Garden Hotel . We are happy to realize that you were satisfied with our service and facility. If you have any chances to visit Tokyo, we are very much looking forward to welcoming you back again. Sincerely Yours,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, convenient location
Staffs are very friendly Location is very close to the subway stations Most staffs can speak Chinese
Stayed 5 nights in Jul 2018
Response from Koraku Garden Hotel Front Office Manager on 2 Aug 2018
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Yours,

8/10 Good

Ng, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with cheap price in Tokyo
Hotel is very near to Iidabashi station, if you came via Toei Oedo line. Room is very clean, and amenities provided are exceptional, even more some 5 stars hotel. Toilet is clean, water pressure has no problem, the hotel is very good. The only drawback may be the free breakfast, which is in Chinese Style, not many choices, and the same thing for all 4 days we stayed.
Stayed 4 nights in Jun 2018
Response from Koraku Garden Hotel Front Office Manager on 2 Aug 2018
Thank you for staying at Koraku Garden Hotel . If you have any chances to visit Tokyo, we are very much looking forward to welcoming you back again. Sincerely Yours,

8/10 Good

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Koraku Garden Hotel Front Office Manager on 20 June 2018
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Yours,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
everything nearly go except breakfast is bad.
Stayed 4 nights in May 2018

2/10 Terrible

Pato, Vancouver

Disliked: Staff & service, room comfort
1) Staffs are rude. Will rather speak in Japanese and Chinese than English. 2) room has no temperature control. Either u turn on the cold att or suffer from no ventilation. When night temperatures were under 10 degree, Sleeping in a oom without heating was a terrible nightmare!!!
Stayed 2 nights in May 2018
Response from Koraku Garden Hotel Front Office Manager on 20 June 2018
Thank you very much for staying at Koraku Garden Hotel . We are very sorry to hear that our service did not meet your expectation. We will most certainly take your feedback into our consideration for improvement in the future and would like to thank you again for taking the time to comment on our services. Rest assured that we would make a concerted effort to achieve our guest's satisfaction. We look forward to welcoming you back again in near future.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garden Stay Hotel
Response from Koraku Garden Hotel Front Office Manager on 23 Apr 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

halex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Koraku Garden Hotel Front Office Manager on 24 Apr 2018
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely ,

8/10 Good

halex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Koraku Garden Hotel Front Office Manager on 24 Apr 2018
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely ,

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT BUNKYO HOTEL
Fabulous location beside Tokyo Dome for a baseball game and the beautiful KORAKU Garden! Plenty of hot water, good Chinese breakfast, local transport at the door in quiet area. Decent bed but weird pillows though!
Response from Koraku Garden Hotel Front Office Manager on 24 Apr 2018
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Yours,

8/10 Good

Dee, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel close to Metro/JR Line
Hotel is modern & clean with good basic facilities & breakfast (Chinese only) included. There is a mini-fridge and a kettle for tea/coffee. It is well located next to the Tokyo Dome and Koruaken Gardens as well as the Korokuen and Iidabashi subway lines which are a 5 minute walk away. Staff mainly speak Japanese and Chinese which may be a problem if u have any questions
Stayed 3 nights in Mar 2018
Response from Front Office Manager on 13 Apr 2018
Thank you for having chosen Koraku Garden Hotel and taking the time to share your experience on Expedia. We are pleased to hear that you were satisfied with your stay, the comfort of facilities, selecting the best breakfast and our convenient location. With regarding to the language skills, our hotel is located adjacent to part of the Japan-China Friendship Centre facilities. Many foreign guests who have come from Asia, have happily stayed in our hotel, so that you might have felt that impression. Kindly note that we do have ongoing training programs for the service standards and have been focusing on good English communication skills for having overseas customers stay comfortably. However, it is via guest feedback and customer experiences that we can endeavour to provide our guests with a more luxurious and superior stay. Thank you once again and certainly hope you will choose to stay with us again on your next visit to Tokyo.

8/10 Good

Sherene, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearby subway station
First day arrived at Lidahbashi metro station, the hotel in a bit far from the station, second day we found that subway station is nearby, around 200 m from the hotel, very convenience.
Stayed 3 nights in Dec 2017

8/10 Good

Colin, Brighton and Hove, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to transport links
It took just over an hour to get from Haneda airport to the closet station to my hotel, which was Suidobashi station on the Toei Mita line. From there I walked about ten minutes to the hotel, which is very close to the Tokyo Dome. The check-in didn't take long. My room was compact but comfortable. The area around my hotel was quiet and so there were noise problems. I didn't much interaction with hotel staff apart from when leaving and coming back on each day, but they were very courteous. I enjoyed my stay there and would recommend it.
Stayed 6 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dated and dirty hotel, straight from the 80's. The quilt cover was stained and the bathroom was a metal capsule that smelt like old urine. Even in the non-smoking room you could smell the smoke in the corridor. I would not recommend at all.
Stayed 2 nights in Nov 2017

8/10 Good

Jennifer, Zurich Switzerland

Liked: Cleanliness, staff & service
short walk to the Tokyo Dome and train
We had a room on the 9th floor and didn't even feel the earthquake. We had a family room with handicap access. it was a large room with a separate bath/shower room. I was unimpressed with the advertisements for female entertainment left on the bedside table, as were my teenaged girls. I moved them out of view for our stay, but it really put me off.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Ho Chuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017
この度は後楽ガーデンホテルにご宿泊いただき誠にありがとうございます。 貴重なご意見感謝いたします。 また近隣にお越しの際は当館をご利用いただけますよう、スタッフ一同心よりお待ちしております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms small but ok for Tokyo, staff very helpful and friendly
Stayed 7 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good short term accommodation option close to cent
A nice little hotel, basic but comfortable and clean, great if you are looking for a night or two in tokyo and need somewhere to stay with budget in mind.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clerk clean roomfffffffffffffffffffffffffffffffffffffffffffffffff

8/10 Good

makiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

8/10 Good

Masakazu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Apr 2021
Response from 後楽ガーデンホテル 宿泊支配人 on 4 May 2021
この度は、後楽ガーデンホテルをご利用頂き誠にありがとうございます。 また、ご投稿ありがとうございます。 今後もお客様に楽しくお過ごし頂けるホテルであるようスタッフ一丸となって精進して参ります。 またのご来館をスタッフ一同お待ちしております。

2/10 Terrible

MITSUKO

Stayed 1 night in Apr 2021
Response from 後楽ガーデンホテル　宿泊支配人 on 15 May 2021
後楽ガーデンホテルにご宿泊いただき誠にありがとうございます。 しかしながら今回のご宿泊ではお客様のご期待にお答えできませんでした事、心よりお詫び申し上げます。 お客様にご満足いただけるようスタッフ一同努めてまいる所存です。 お忙しいなかご投稿いただき、ありがとうございました。