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Reviews of JR-East Hotel Mets Mejiro

3 out of 5
JR-East Hotel Mets Mejiro
1-4-1 Mejiro, Toshima-ku, Tokyo, Tokyo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 381 out of 613 reviews" "
Rating 8 - Good. 183 out of 613 reviews" "
Rating 6 - Okay. 36 out of 613 reviews" "
Rating 4 - Poor. 8 out of 613 reviews" "
Rating 2 - Terrible. 5 out of 613 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sally, el monte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from 支配人 中條 on 29 Apr 2024
この度はJR東日本ホテルメッツ目白をご利用いただきまして誠にありがとうございます。またお忙しい中ご投稿をいただき、重ねて御礼申し上げます。今回のご滞在に関しまして、ご満足いただけたご様子に大変嬉しく思います。引き続きご利用頂きますように日々精進して参りますので、今後ともJR東日本ホテルメッツ目白をよろしくお願いたします。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

8/10 Good

Moon Gab

Stayed 3 nights in Apr 2024

10/10 Excellent

Fei

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Mar 2024
Response from 支配人 中條 on 29 Apr 2024
この度はJR東日本ホテルメッツ目白をご利用いただきまして誠にありがとうございます。またお忙しい中ご投稿をいただき、重ねて御礼申し上げます。好評価をいただき、大変うれしく思います。引き続きご利用頂きますように日々精進して参りますので、今後ともJR東日本ホテルメッツ目白をよろしくお願いたします。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Feb 2024
Response from 支配人 中條 on 9 Mar 2024
この度はJR東日本ホテルメッツ目白をご利用いただきまして誠にありがとうございます。またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。サービスをお褒めいただき、光栄でございます。引き続きご利用頂きますように日々努力して参りますので、今後ともJR東日本ホテルメッツ目白をよろしくお願いたします。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

8/10 Good

stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The train station nearby was so convenient.
Stayed 2 nights in Feb 2024
Response from 支配人 中條 on 9 Mar 2024
JR東日本ホテルメッツ目白をご利用いただきまして誠にありがとうございます。また、お忙しい中ご投稿を頂き、重ねてお礼申し上げます。当ホテルは駅前ですが緑も多く閑静な場所に位置しており、大変落ち着いた環境のため多くのお客様よりご好評を頂いております。引き続きご利用頂きますように日々精進して参りますので、今後ともJR東日本ホテルメッツ目白をよろしくお願いたします。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

SAU CHI CHILLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 minute to JR station. 3 convenience stores nearby. Starbucks is just downstairs. Will come again.
Response from 支配人 中條 on 9 Mar 2024
JR東日本ホテルメッツ目白をご利用いただきまして誠にありがとうございます。また、お忙しい中ご投稿を頂き、重ねてお礼申し上げます。当ホテルは駅前ですが緑も多く閑静な場所に位置しており、大変落ち着いた環境のため多くのお客様よりご好評を頂いております。再度ご利用いただいた際にも快適にお過ごしいただけるように日々努力して参りますので、今後ともJR東日本ホテルメッツ目白をよろしくお願いたします。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property was the best. Right next to a train station on the Yamanote Line made this so convenient. The hotel was comfortable and clean. Wouldn’t hesitate to stay here again.
Stayed 6 nights in Dec 2023
Response from Manager Nakajo on 18 Feb 2024
Thank you very much for using JR East Hotel Mets Mejiro.We would also like to thank you for taking the time out of your busy schedule to post your review.Although our hotel is in front of the station, it is located in a quiet location with plenty of greenery.It has been well received by many customers due to its very calm environment.We will continue to provide services that will allow you to spend your time comfortably.We will continue to work even harder as a staff.Thank you for your continued support of JR East Hotel Mets Mejiro.All of our staff look forward to using your service again.

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem with Easy access to the best of Tokyo
This hotel is one of Tokyo's best kept secrets. It is near the Yamamoto line which can take you anywhere in Tokyo or provide an Easy train change the staff is friendly and helpful to English speakers. The hotel has many amenities and the Starbucks next door is wonderful when you need a morning coffee to recover from jet lag.
Stayed 6 nights in Dec 2023
Response from 支配人 中條 on 27 Jan 2024
JR東日本ホテルメッツ目白をご利用いただきまして誠にありがとうございます。また、お忙しい中ご投稿を頂き、重ねてお礼申し上げます。ごゆっくりお過ごし頂けた様子で、大変嬉しく思っております。当ホテルは駅前ですが緑も多く閑静な場所に位置しており、大変落ち着いた環境のため多くのお客様よりご好評を頂いております。これからも快適にお過ごしできるサービスをご提供し、より一層スタッフ一丸となって取り組んで参ります。今後ともJR東日本ホテルメッツ目白をよろしくお願い申し上げます。またのご利用をスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Bryan

Stayed 6 nights in Dec 2023
Response from 支配人 中條 on 27 Jan 2024
この度はJR東日本ホテルメッツ目白をご利用いただきまして誠にありがとうございます。またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。高評価をいただき、大変光栄でございます。引き続きご利用頂きますように日々精進して参りますので、今後ともJR東日本ホテルメッツ目白をよろしくお願いたします。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Misa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一人でさっと泊まるのにピッタリでした。窓から富士山がくっきりと見えました。
Stayed 1 night in Dec 2023
Response from 支配人 中條 on 27 Jan 2024
この度はJR東日本ホテルメッツ目白をご利用いただきまして誠にありがとうございます。またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。景観をお楽しみいただき、大変嬉しく思います。引き続きご利用頂きますように日々精進して参りますので、今後ともJR東日本ホテルメッツ目白をよろしくお願いたします。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

8/10 Good

STEVEN C

Disliked: Cleanliness
Response from 支配人 中條 on 9 Mar 2024
この度はJR東日本ホテルメッツ目白をご利用いただきまして誠にありがとうございます。またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。引き続きご利用頂きますように日々精進して参りますので、今後ともJR東日本ホテルメッツ目白をよろしくお願いたします。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Takashi

Business traveller
Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from 支配人 中條 on 17 Jan 2024
この度はJR東日本ホテルメッツ目白をご利用いただきまして誠にありがとうございます。またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。ご満足いただけたご様子で、安心しております。引き続きご利用頂きますように日々精進して参りますので、今後ともJR東日本ホテルメッツ目白をよろしくお願いたします。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

2/10 Terrible

STEVEN C

Response from 支配人 中條 on 9 Mar 2024
この度はJR東日本ホテルメッツ目白をご利用いただきまして誠にありがとうございます。またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。今回のご滞在に関しまして、ご期待に添えず大変申し訳ございません。引き続きご利用頂きますように日々精進して参りますので、今後ともJR東日本ホテルメッツ目白をよろしくお願いたします。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from 支配人 中條 on 9 Mar 2024
この度はJR東日本ホテルメッツ目白をご利用いただきまして誠にありがとうございます。またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。今回のご滞在に関しまして、ご満足いただけたご様子で大変嬉しく思います。引き続きご利用頂きますように日々精進して参りますので、今後ともJR東日本ホテルメッツ目白をよろしくお願いたします。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Chi Yung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from 支配人 中條 on 10 Dec 2023
この度はJR東日本ホテルメッツ目白をご利用いただきまして誠にありがとうございます。またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。好評をいただき、大変光栄に思います。引き続きご利用頂きますように日々精進して参りますので、今後ともJR東日本ホテルメッツ目白をよろしくお願いたします。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

8/10 Good

Makoto

Stayed 2 nights in Oct 2023
Response from 支配人 中條 on 10 Dec 2023
この度はJR東日本ホテルメッツ目白をご利用いただきまして誠にありがとうございます。またお忙しい中ご投稿を頂き、重ねて御礼申し上げます。引き続きご利用頂きますように日々精進して参りますので、今後ともJR東日本ホテルメッツ目白をよろしくお願いたします。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well maintained. Staff was excellent. Location was fantastic. Only problem was the bathtub didn’t drain.
Stayed 3 nights in Sep 2023

8/10 Good

Kishor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but comfortable and a clean modern room. Cannot expect loads of space in Japan. Connected to the station and convenient. Amenities can be picked up for free from the lobby is plus . Breakfast for 1200 yen seems over priced based on other options available nearby.
Stayed 4 nights in Sep 2023
Response from 支配人 中條 on 8 Oct 2023
Thank you for using JR East Hotel Mets Mejiro.Thank you again for taking the time out of your busy schedule to post.We will consider your comments regarding breakfast.We will continue to work hard every day to ensure that you will continue to use our hotel, so we look forward to your continued support of JR East Hotel Mets Mejiro.All of our staff are looking forward to your next visit.

10/10 Excellent

Yuri

Liked: Cleanliness, property conditions & facilities
Perfect cleanliness and perfect location 👍 Wish they provide daily free bottles of water.
Stayed 2 nights in Aug 2023
Response from manager on 8 Oct 2023
Thank you for using JR East Hotel Mets Mejiro.Thank you again for taking the time out of your busy schedule to post.Mineral water is provided in the room every day for the number of people.We also sell them at the front desk, so please ask.We will continue to work hard every day to ensure that you will continue to use our hotel, so we look forward to your continued support of JR East Hotel Mets Mejiro.All of our staff are looking forward to your next visit.

10/10 Excellent

Ray

Stayed 7 nights in Jul 2023

10/10 Excellent

terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean, staff was very helpful and pleasant. Train station very close made it easy to get to different parts of Tokyo. Quiet neighborhood. Convenient stores close by with some dining options
Stayed 5 nights in Jul 2023

10/10 Excellent

Chia Yuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is very clean, and easy access to JR Yamanote Line.
Stayed 5 nights in Jun 2023

8/10 Good

Juthalak

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right next to Mejiro Station(JR Yamanote). I believe this hotel just got renovated not long ago, they provided everything I need such as 24 hour front desk, baggage storage, room cleaning with new bottle of water, laundry&dryer machine, free ice machine, Keycard system in elevator for each floor, ect. Front desk was polite and helpful. Starbuck inside of hotel. close to Familymart, 7-11, and Trad shopping center. I like Mejiro neighborhood, not too crowded nor too quiet. There are many nice local and chain restaurants to eat, stores for cosmetic, skincare, and snack shopping with tax free. The only downside is toilet, which is really small and uncomfortable to use.

10/10 Excellent

Kazuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the staff was friendly. I also loved the location of this hotel.
Stayed 5 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Chee Keng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It s very conveniently located, 1 min walking distance from Meijiro station, which is only one stop away from Ikebukuro. Many food options all within 5 min walking distance. Good for those who wants a quiet and yet convenient place to access other parts of Tokyo
Stayed 24 nights in May 2023

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for solo traveler on a budget
Stayed 2 nights in May 2023

10/10 Excellent

??

Stayed 4 nights in May 2023

10/10 Excellent

Suet Yeng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and convenient 😄
Very comfortable hotel, and convenient location, just next to the train station. The the train station can bring us to any major station in reasonable time.
Stayed 4 nights in Apr 2023

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean. Lots of amenities available at the front check in counter for you to take to use. Right by the train station. Small but functional space
Stayed 5 nights in Apr 2023

10/10 Excellent

Niki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay. The staff were helpful, friendly, and courteous. The room was clean, comfortable and quiet. The hotel is right next to the JR station, literally a minute walk.
Stayed 7 nights in Apr 2023

10/10 Excellent

Miyauchi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could choore amenities based on our needs
Stayed 1 night in Apr 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation in great location
JR hotel so you know it is right close to the railway line. The Yamanote line is very convenient for travelling around Tokyo. The room was above average size for the Tokyo area and all the amenities were clean and modern. Great value room. Basic shops and eating places within easy walking distances.
Stayed 4 nights in Mar 2023

10/10 Excellent

Danshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 5 nights in Mar 2023

8/10 Good

Ho Yan

Stayed 5 nights in Mar 2023

6/10 Okay

Andre

Stayed 4 nights in Feb 2023

10/10 Excellent

Mai Lan

Stayed 1 night in Jan 2023

10/10 Excellent

GYUNG HWA

Stayed 4 nights in Jan 2023

8/10 Good

Makomo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Next to train station makes access very easy for travelers with large luggages.

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Mk
Location and room condition were good. But, automated check-in system with only Japanese and unfriendly staffs were not good
Stayed 1 night in Jun 2022

10/10 Excellent

Hinako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out were simple and the proximity to the station was good.
Stayed 1 night in Mar 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Aileen

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here twice a year every year for a decade. The service by the staff is like a 5 star hotel. They are immaculate. So is the room. And the hotel is literally a 1 minute walk to the JR station. Wonderful.
Stayed 6 nights in Dec 2019

4/10 Poor

Tay

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Flubby, Los Angeles, CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location (especially in the winter) since it’s right next to the train stop. It’s also on the JR Yamanote Line so it’s easy to get around the hot tourist spots in Tokyo. I thought the breakfast was fine, husband loooved it. Everything feels pretty new and clean. The staff at the front desk and also in the restaurant were super friendly and spoke great English. Housekeeping accidentally dropped and broke my hairbrush in the bathroom and the staff went out of their way to replace it for me, and also left notes with apologies and explanations. That was super sweet and kind of them, and I truly appreciate this effort since it was probably my fault anyway. Thank you for a lovely stay!!! We would love to return when we are in Tokyo.
Stayed 3 nights in Dec 2019

10/10 Excellent

graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, clean room
Staff were really friendly. room was spotlessly clean, but tiny and no room to unpack your bag or put any clothes anywhere. Location is great, right next to station. The coffee bags are awful and so is the breakfast. The breakfast has nice coffee, but no food for vegetarians or a western palate. The breakfast is aimed at locals not tourists. The area is quiet, not much around.
Stayed 3 nights in Nov 2019