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Reviews of Hotel Villa Fontaine Tokyo - Nihombashi Hakozaki

3 out of 5
Hotel Villa Fontaine Tokyo - Nihombashi Hakozaki
20-10 Nihombashi Hakozaki-cho, Chuo-ku, Tokyo, Tokyo-to

Reviews

8.2

Very good

Rating 10 - Excellent. 295 out of 1002 reviews" "
Rating 8 - Good. 511 out of 1002 reviews" "
Rating 6 - Okay. 147 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fairly clean. Breakfast requires you to pay extra for 800 yen per person. Our area had a really good coffee shops, convenience stores, and restaurants so we don't need to eat at our hotel We were close to city which was good. It takes us 10-15mins to get to Tokyo station. The price wasn't too bad at $160 after tax for two rooms with queen size beds. Overall a good experience.
Stayed 7 nights in May 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 9 nights in May 2024

8/10 Good

Nadia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was overall nice and affordable considering it being in Tokyo and its central location. Staff was friendly and knew english. Room was a little small and restroom smelled kind of funny since we walked in but nothing to extreme. Again, was only in hotel to shower and sleep. Proximity to Air Shuttle Terminal and Hanzomon subway line was very convenient. Would recommend to others.
Stayed 8 nights in May 2024

6/10 Okay

LAN

Liked: Cleanliness, staff & service
Hotel looks dated. Nice and friendly staff. Easy checking and out.
Stayed 2 nights in May 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kyleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in May 2024
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 16 May 2024
Thank you very much for staying at Villa Fontaine Nihonbashi Hakozaki.We would like to thank you for your compliments regarding the location of our hotel.As you mentioned, our hotel has access to a variety of routes. We are also close to Tokyo City Air Terminal and have convenient access from the airport, making it ideal for both work and sightseeing in Tokyo.If you have business in the area, we hope you will choose our hotel. All of our staff are looking forward to your next staying.Villa Fontaine Nihonbashi Hakozakimanager

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location near the subway station. Close to restaurants, convenience stores and covered shopping street. Simple check in process, very attentive staff. Helped send our luggage to another hotel in Osaka.
Stayed 5 nights in May 2024
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 16 May 2024
Thank you very much for staying at Villa Fontaine Nihonbashi Hakozaki.We would like to thank you for your compliments regarding our hotel staff.We will share your comments with our staff and use them as encouragement to further improve our services.We hope that you will use our hotel again if you have business in the area.Villa Fontaine Nihonbashi Hakozakimanager

8/10 Good

Shayal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 16 May 2024
この度はヴィラフォンテーヌ日本橋箱崎店にご宿泊いただき誠にありがとうございます。ご評価いただき今後もスタッフ一同全力のおもてなしを心がけて参ります。またのご宿泊、スタッフ一同、心よりお待ち申し上げます。ヴィラフォンテーヌ日本橋箱崎マネージャー

8/10 Good

Kathryn

Liked: Staff & service
Close to T - Cat for limousine bus. Front desk receptionist are nice. They have ice machine and microwave in the lobby. The bathroom is a bit outdated and personally didn’t like the yellow lights in the room.
Stayed 6 nights in Apr 2024
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 16 May 2024
Thank you very much for staying at Villa Fontaine Nihonbashi Hakozaki.We would like to thank you for your compliments regarding our hotel staff.We will share your comments with our staff and use them as encouragement to further improve our services.We hope that you will use our hotel again if you have business in the area.Villa Fontaine Nihonbashi Hakozakimanager

6/10 Okay

Azizul

I don’t think the area from the elevator to the hotel room was clean. It was pretty dirty. The carpet was also dirty!
Stayed 3 nights in Apr 2024
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 16 May 2024
Thank you very much for staying at Villa Fontaine Nihonbashi Hakozaki.We would also like to thank you for your valuable feedback about our hotel.We sincerely apologize for the lack of cleaning in the hotel.Together with our cleaning staff, we will thoroughly clean again.All of our staff members look forward to welcoming you back to our hotel in the future.Villa Fontaine Nihonbashi Hakozakimanager

8/10 Good

Jason, Vancouver

Liked: Cleanliness, staff & service
Stayed 12 nights in Apr 2024
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 7 May 2024
Thank you very much for staying at Villa Fontaine Nihonbashi Hakozaki.We would also like to thank you for your valuable feedback about our hotel.All of our staff members look forward to welcoming you back to our hotel in the future.Villa Fontaine Nihonbashi Hakozakimanager

10/10 Excellent

Dennis, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located to the transit system and a bunch of great resraurants!
Stayed 12 nights in Apr 2024
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 5 May 2024
Thank you very much for staying at Villa Fontaine Nihonbashi Hakozaki.We would like to thank you for your compliments regarding the location of our hotel.As you mentioned, our hotel has access to a variety of routes. We are also close to Tokyo City Air Terminal and have convenient access from the airport, making it ideal for both work and sightseeing in Tokyo.If you have business in the area, we hope you will choose our hotel. All of our staff are looking forward to your next staying.Villa Fontaine Nihonbashi Hakozakimanager

8/10 Good

James, Leicester

Liked: Staff & service
Staff are fantastic! Rooms could be a little cleaner in the bathroom that’s my room not issue other then that it’s really nice and convenient
Stayed 4 nights in Apr 2024
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 3 May 2024
Thank you very much for staying at Villa Fontaine Nihonbashi Hakozaki.We would like to thank you for your compliments regarding our hotel staff.We will share your comments with our staff and use them as encouragement to further improve our services.We hope that you will use our hotel again if you have business in the area.Villa Fontaine Nihonbashi Hakozakimanager

10/10 Excellent

Harvey H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
low key environment
Stayed 8 nights in Apr 2024
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 20 Apr 2024
Thank you very much for staying at Villa Fontaine Nihonbashi Hakozaki.We would like to thank you for your compliments regarding our hotel rooms.As our customers have said, we not only put effort into cleaning our rooms on a daily basis, but we have also repeatedly renovated our rooms since we opened, making sure to keep them in a comfortable condition for our customers.We hope that you will use our hotel again if you have business in the area. In that case, we will make every effort to welcome you back in a comfortable room.Villa Fontaine Nihonbashi Hakozakimanager

6/10 Okay

Chi

Liked: Cleanliness, staff & service
Staff and service was very good. Its a smaller property, limited dining experiences near by the area.
Stayed 6 nights in Mar 2024
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 22 Mar 2024
Thank you very much for staying at Villa Fontaine Nihonbashi Hakozaki.We would also like to thank you for your valuable feedback about our hotel.We will strive to further improve the quality of our services based on the opinions we receive from our customers.All of our staff members look forward to welcoming you back to our hotel in the future.Villa Fontaine Nihonbashi Hakozakimanager

10/10 Excellent

Harveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel for those who just need a place to keep their stuff, sleep at night and go explore during the day. Transport options are so convenient from this location and the staff are super friendly and welcoming, the only issue I found was certain areas in my room not being the cleanest, such as stains on the mirror, but apart from that, the hotel was exactly what I needed for my trip, Would definitely stay again.
Stayed 7 nights in Mar 2024
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 22 Mar 2024
Thank you very much for staying at our hotel.We would also like to once again thank you for taking your valuable time to give us your feedback.All of our staff are very happy to receive your wonderful words of praise.Our hotel will continue to strive to further improve our services throughout the hotel so that more and more of our guests can spend their time comfortably.We look forward to welcoming you back next time.Hotel Villa Fontaine Nihonbashi Hakozakimanager

2/10 Terrible

Hayley

Travelled with group
Liked: Amenities
Disliked: Staff & service
Front desk staff’s English was very limited. We could hear next door’s noise (door closing or opening). The bathroom had a constant smell.
Stayed 6 nights in Mar 2024

4/10 Poor

Takumi

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel rate but that’s it.
Stayed 1 night in Feb 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot of an overnight stay, easy travel to from tokyo station and very close to a 24 hour 7/11 and Lawson
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly Recommend.
Reasonable price. Short walking distance to TCAT bus Terminal. Decent room size for Japanese standard.
Stayed 1 night in Feb 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, convenient to public transportation. Hotel staff was professional and friendly. Room was on the small side, even for Tokyo. But at its price point, it’s a great deal.
Stayed 6 nights in Nov 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 24 Jan 2024
Thank you for staying at Villa Fontaine Tokyo-Nihonbashi Hakozaki.Thank you for posting a nice review.We will continue to aim for hotels that will be appreciated by our customers.We will be waiting for your next stay.Villa Fontaine Tokyo-Nihombashi HakozakiManager

10/10 Excellent

Jackson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, small tidy and clean rooms, exactly as advertised
Stayed 5 nights in Dec 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 6 Jan 2024
Thank you for staying at Villa Fontaine Nihombashi Hakozaki.We thank you again for your time and for taking the time to submit your comments.We are very pleased to hear your compliments about our staff.We will do our best to live up to your kind words.We are also very pleased to hear your compliments about our guest rooms.We are glad to hear that you had a pleasant stay during your stay.We hope that you will visit our hotel again when you come back to the neighborhood.We are looking forward to seeing you again.Villa Fontaine Nihombashi Hakozakimanager

8/10 Good

Elizardo Emanuel Hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. The only issue we had was the logistics of the room. We knew it was small, but they could have maximized the space usage more with drawers in empty spaces. But besides that everything else was absolutely perfect.

10/10 Excellent

Chin Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is small but clean. Perfect for people traveling alone or with a partner. Area around the hotel is quiet and safe. Within walking distance of a few train stations and convenience stores.
Stayed 4 nights in Dec 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 24 Dec 2023
Thank you for staying at Villa Fontaine Nihombashi Hakozaki.We are very happy to hear that our hotel is "the best".As you mentioned, the hotel is located near convenience stores, restaurants, and Suitengumae Station, all within a short walking distance from the hotel.We are sure that the hotel is an ideal place for sightseeing, and we look forward to your next visit to our hotel.Thank you very much for your review.We are looking forward to seeing you again.Villa Fontaine Nihombashi Hakozakimanager

10/10 Excellent

Jack

Stayed 4 nights in Dec 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 17 Dec 2023
Thank you for staying at Villa Fontaine Nihombashi Hakozaki.We are very happy to receive your compliments about our hotel.We will continue to work hard to ensure customer satisfaction.We are looking forward to seeing you again.Villa Fontaine Nihombashi Hakozakimanager

8/10 Good

Jessie

Stayed 2 nights in Dec 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 20 Jan 2024
Thank you for staying at Villa Fontaine Nihombashi Hakozaki.We are honored to receive your compliments on our hotel.We hope you will visit our hotel again when you are in the neighborhood.We are looking forward to seeing you again.Villa Fontaine Nihombashi Hakozakimanager

8/10 Good

AIice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable, easy to get to,
Stayed 1 night in Oct 2023
Response from Villa Fontaine Nihonbashi Hakozaki on 20 Oct 2023
Thank you very much for choosing Villa Fontaine Nihonbashi Hakozaki. We are very pleased to hear your compliments.All of us at Villa Fontaine Nihonbashi Hakozaki will continue to strive to improve our services, and we hope that you will have the opportunity to stay with us again in the future.

6/10 Okay

Mordchi

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
A bit disappointing
I was disappointed with the hotel. We've stayed here for a long time. First with our family and then by ourselves, for about 6 days. At first the price was very appealing, but it shot up after a while. On our last day we asked for a late check out and were told it would cost 1000 yen. When I got down to pay, the lady in the front desk claimed she said 1760 yen since we were two people. So I must have misheard her. Maybe. But I think it was an incredibly high price to pay for an one hour late check out. The hotel is generally nice. We had a bit of a problem with one room, where the sink was clogged, but were transferred to another room after we complained. The lobby is good for working. Spacious with a lot of electric sockets. Location is nearby a train and the airport limousine. Would've given it four stars if not for the late checkout fee.
Stayed 2 nights in Oct 2023
Response from Hotel Villa Fontaine Nihonbashi Hakozaki on 4 Nov 2023
Thank you for staying at Hotel Villa Fontaine Nihonbashi Hakozaki. We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.Regarding late check-out, our hotel charges 1,210 yen per hour for a single guest and 1,760 yen per hour for a double guest.We apologize for any discomfort caused by our lack of information.We will strive to improve our services to satisfy our guests.Thank you for your valuable feedback.

10/10 Excellent

Godfrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was easier to get to and area was nice and quiet. Definitely recommend if you need to stay in a place for a long amount of time for cheap!
Stayed 13 nights in Oct 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 19 Oct 2023
Thank you for staying at Villa Fontaine Nihombashi Hakozaki.We are very happy to receive the highest rating for our hotel.As our customers have said, our hotel is located in a relatively quiet area of Tokyo.Convenience stores are also just a short walk away, so we are sure you will have a comfortable stay.All of our staff will continue to strive to improve our services in the future.If you have the opportunity to stay for a long time, please use our hotel.We are looking forward to seeing you again.Villa Fontaine Nihombashi Hakozakimanager

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 28 Oct 2023
Siobhan 様Thank you for staying at Villa Fontaine Nihombashi Hakozaki.Thank you very much for your excellent evaluation. Customer feedback motivates our staff every day.We are looking forward to seeing you again.Villa Fontaine Nihombashi Hakozakimanager

8/10 Good

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are small and a little tired, but it’s a good, reasonably priced base for the Nihombashi area. Staff were all really helpful and friendly
Stayed 3 nights in Oct 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 15 Oct 2023
Thank you for staying at Villa Fontaine Nihombashi Hakozaki.We are very happy to hear that you enjoyed your stay with us.We hope that everyone who visits us is satisfied and has a comfortable stay.All of our staff will continue to work hard to make our hotel a place that you will want to visit again.We are looking forward to seeing you again.Villa Fontaine Nihombashi Hakozakimanager

8/10 Good

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient conection to airport
Stayed 1 night in Oct 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 15 Oct 2023
Thank you for staying at Villa Fontaine Nihombashi Hakozaki.Thank you for your compliments regarding our hotel's location.As you say, our hotel is in the perfect location for sightseeing.Thank you very much for your review.We are glad that you enjoyed your stay with us.We are looking forward to seeing you again.Villa Fontaine Nihombashi Hakozakimanager

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with helpful staff. Interiors slightly dated with rooms on the smaller side. Convenient location with a metro station close by.
Stayed 3 nights in Oct 2023
Response from Hotel Villa Fontaine Nihonbashi Hakozaki on 17 Oct 2023
Thank you very much for staying with us.Thank you again for your review.Thank you for your high evaluation of our staff and location.We look forward to welcoming you again.

6/10 Okay

Jenae, Coopersville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find from nearby stations. Staff was very friendly, amenities good. Room was very small though and noise from other guests is heard.
Stayed 1 night in Sep 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 23 Sept 2023
Thank you for staying at Villa Fontaine Nihombashi Hakozaki.Thank you for your compliments regarding our hotel's location, staff, and amenities.However, we apologize for not being able to meet your request regarding the size of the guest room.Our hotel is currently very compact, with all rooms measuring 14 square meters in size.We will continue to strive to improve our services and make every effort to satisfy our customers.Also, we heard that you were concerned about the noise from other rooms, but please let the front desk know and we will check it out.If you have the opportunity to stay with us again next time, please feel free to let us know at the front desk.Thank you very much for your review.We are looking forward to seeing you again.Villa Fontaine Nihombashi Hakozakimanager

6/10 Okay

Yoshiko

Travelled with family
Disliked: Staff & service
Good location.
Stayed 4 nights in Jul 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on 10 Aug 2023
この度はヴィラフォンテーヌ日本橋箱崎店にご宿泊いただき誠にありがとうございます。当館にお褒めの言葉を頂戴し大変嬉しく思います。また近くにお越しの際、ぜひ当館をご利用ください。お客様のまたのご宿泊、スタッフ一同、心よりお待ち申し上げます。ヴィラフォンテーヌ日本橋箱崎マネージャー

8/10 Good

Andy

Liked: Cleanliness, staff & service
Directly next to the subway and the air bus station. Lots of food options around the area. The property itself is quite old. The rooms were fine. They are currently in the process of renovations, so by 8 am it was a bit noisy.
Stayed 6 nights in Jun 2023
Response from Villa Fontaine Nihombashi Hakozaki manager on 16 July 2023
Thank you for staying at Villa Fontaine Nihombashi Hakozaki this time.Thank you for praising the location of our hotel.However, I am very sorry that it was noisy due to the sound of the exterior wall construction.We will take your words seriously and do our best to become a better hotel.If you come to the area again, please use our hotel.Thank you very much for posting this review.

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Villa Fontaine Nihombashi Hakozaki manager on 11 July 2023
Thank you for staying at Villa Fontaine Nihombashi Hakozaki this time.Thank you for giving us a high rating.When you come to Japan again, please use our hotel.We are looking forward to seeing you again.

10/10 Excellent

Harvey H

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the subway
Response from ホテルヴィラフォンテーヌ日本橋箱崎 マネージャー on 16 Nov 2022
この度は、ヴィラフォンテーヌ日本橋箱崎にご宿泊いただきまして、誠にありがとうございました。 今後もご満足いただけるサービスを提供できるよう日々努めてまいります。 スタッフ一同、またのお越しを心よりお待ち申し上げております。 ヴィラフォンテーヌ日本橋箱崎店 マネージャー

10/10 Excellent

Emiko

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and good
Stayed 4 nights in Jun 2022
Response from ホテルヴィラフォンテーヌ日本橋箱崎 マネージャー on 23 June 2022
この度は私共ホテルヴィラフォンテーヌ日本橋箱崎にご宿泊下さり、誠にありがとうございます。ご滞在に際し、ご満足頂けたようで何よりです。 快適にお過ごし頂けるようスタッフ一同尽力して参ります。 またのお越しを心よりお待ち致しております。

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location if using TCAT
Stay was fine but breakfast was again disappointing as eggs etc were luke warm. Would recommend not to eat there. Staff fantastic
Stayed 1 night in Feb 2020
Response from Hotel Manager on 29 Feb 2020
Dear guest, Thank you very much for taking the time to leave a great review of Hotel Villa Fontaine Nihombashi Hakozaki, your feedback is very much appreciated. We are sorry that we could not provide good breakfast during your stay. We do hope you will return to stay with us again. Kindest regards,

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020
Response from フロント スタッフ on 26 Feb 2020
この度は当ホテルにご滞在頂きありがとうございました。お時間をさいてレビューをして頂きありがとうございます。重ねてお礼申し上げます。機会がございましたら、またのお越しをスタッフ一同心よりお待ち申し上げております。

8/10 Good

Emi, Sydney

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We like staff were very helpful all the time. One thing, the room’s cups haven’t cleaned at all.
Stayed 12 nights in Dec 2019
Response from Hotel front staff on 28 Jan 2020
Dear Guest, Thank you for taking the time to leave feedback following your recent stay at Villa Fontaine Nihombashi Hakozaki.Thanks for praising the staff.We are very happy to hear that word.Sorry about your room cleaning.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Thank you.Hotel Front staff.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m satisfy and comfort at hotel, In room is clean.
Stayed 6 nights in Dec 2019
Response from Hotel Manager on 7 Jan 2020
Thank you so much for taking the time to share your experience at Villa Fontaine Nihonbashi Hakozaki. We are delighted to hear that you enjoyed your stay with us. Looking forward to welcoming you soon again. Best regards,

8/10 Good

G.T

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located near to TCAT. Very convenient for guest to are travelling to or from Airport. Hotel room is cozy , clean and simple.
Stayed 4 nights in Jul 2019
Response from Hotel Manager on 7 Jan 2020
Thank you very much for your lovely feedback about your stay at Villa Fontaine Nihonbashi Hakozaki. We are really pleased to read, that you had a nice experience at our hotel, as well as with our staff. We really hope that we have once again the possibility to welcome you at our hotel. Best reagards,

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Hotel Manager on 7 Jan 2020
Thank you very much for your feedback about your stay at Villa Fontaine Nihonbashi Hakozaki. We love to hear from our guest and hope you enjoyed your stay with us. Looking forward to welcoming you soon again. Best regards

8/10 Good

Jaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Standard Japanese size room
Stayed 2 nights in Dec 2019
Response from Hotel Manager on 7 Jan 2020
Thank you very much for your feedback about your stay at Villa Fontaine Nihonbashi Hakozaki. Hope that you enjoyed your stay with us. Looking forward to welcoming you soon again. Best regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
What I like: Good location, near TCAT. Staff are very helpful and friendly. What I don't like : Only one washing machine for a hotel with more than 100 rooms and no washing machine at annex building where I stayed. Room lighting is dim.
Stayed 4 nights in Dec 2019
Response from YUKI on 1 Jan 2020
Dear Guest, Thank you for taking the time to leave feedback following your recent stay at Villa Fontaine Nihombashi Hakozaki. We are very glad to know you were pleased with the location of our hotel.There is a washing machine only in the main building.We value the opinions of our customers and strive to improve them.Thank you for your valuable feedback.We all look forward to welcoming you back very soon. Kindest regards, Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Hotel Manager on 2 Jan 2020
Dear Guest, Thank you for taking the time to leave feedback following your recent stay at Villa Fontaine Nihombashi Hakozaki. We are looking forward to meeting you for a next stay in Tokyo. Kindest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Hotel Manager on 8 Dec 2019
Dear Guest, Thank you for taking the time to leave feedback following your recent stay at Villa Fontaine Nihombashi Hakozaki. We are looking forward to meeting you for a next stay in Tokyo. Kindest regards,