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Reviews of Hotel Petit Bali Higashishinjuku - Adults Only

3 out of 5
Hotel Petit Bali Higashishinjuku - Adults Only
2-5-1, Kabukicho, Tokyo, Tokyo

Reviews

9.6

Exceptional

Rating 10 - Excellent. 12 out of 14 reviews" "
Rating 8 - Good. 0 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so nice and relaxing, I didn’t want to leave. This was by far my favorite hotel I’ve ever stayed in.
Stayed 2 nights in Apr 2024
Response from Hotel Petit Bali Higashi-Shinjuku on 28 Apr 2024
We're absolutely thrilled to hear that you had such a wonderful experience with us! Creating a relaxing and memorable stay is what we strive for, and it's fantastic to know that we've achieved that for you. We would love to welcome you back anytime! Your kind words mean the world to us. Thank you for choosing to stay with us and for taking the time to share your feedback. Safe travels until we have the pleasure of hosting you again!

6/10 Okay

Paul

The room was very small and if booked with the hotel was half the price.
Stayed 4 nights in Apr 2024
Response from Hotel Petit Bali Higashi-Shinjuku on 27 Apr 2024
Indeed, our apologies for the inconvenience. Our room sizes vary according to the room type. Regarding the prices in the bill boards, the prices mentioned in the bill boards are for overnight only which for 10 hours, the pricing in the online sites are for 24hours. We hope you understand. We strive to provide the best value for our guests. If there's anything else we can assist you with during your stay, please don't hesitate to let us know.

10/10 Excellent

alita, College Station

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Almost everything about this hotel was excellent! My only complaint was the mattress, it was so thin and old, its so flat and no cushions that you can feel the bed frame.
Stayed 2 nights in Apr 2024
Response from Hotel Petit Bali Higashi-Shinjuku on 24 Apr 2024
We are sorry to hear about your experience with the mattress during your stay. Our aim is to provide utmost comfort for our guests, and it's disappointing to learn that we fell short in this aspect. We appreciate your feedback and will address the issue promptly to ensure future guests enjoy a comfortable and restful sleep. Thank you for bringing this to our attention. If there's anything else we can assist you with, please don't hesitate to let us know.

6/10 Okay

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was great, the property is quite accommodating with all the free drinks, food, and other great things they offer at no cost. The rooms are quite small. Beds are not comfortable and found a couple bugs. Woke up with 4 bites on my leg. Other than that, not a bad hotel but you get what you pay for.
Stayed 4 nights in Mar 2024
Response from Hotel Petit Bali Higashi-Shinjuku on 21 Mar 2024
Thank you so much for the response.We are so sorry to hear about the leg bites, please if possible let us know about the room for inspection.Thank you.

10/10 Excellent

Tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience for stay
Stayed 4 nights in Nov 2023
Response from Hotel Petit Bali Higashi-Shinjuku on 1 Feb 2024
Hello!Thank you so much.Waiting for your next arrival.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place. Very comfortable room with excellent spa like bath room. Room was perfect.
Stayed 2 nights in Dec 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

TSUYOSHI, Yokohama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the nearest station was excellent. You could go anywhere. Amenity was also good.
Stayed 5 nights in Sep 2023
Response from Hotel Petit Bali Higashi-Shinjuku on 20 Sept 2023
Thank you so much for the kind comment. We are looking forward to serve you again.

10/10 Excellent

Nohemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean.
Stayed 3 nights in Jul 2023
Response from Hotel Petit Bali Higashi-Shinjuku on 8 Sept 2023
Thank you so much for your kind response! We are waiting for your next visit.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasent stay. Good accommodation and complimentary food/drinks
Stayed 6 nights in Apr 2024
Response from Hotel Petit Bali Higashi-Shinjuku on 4 May 2024
Thank you so much for taking the time to share your feedback! We truly appreciate your kind words about your stay with us. It was our pleasure to ensure you had a pleasant experience, from the accommodation to the complimentary food and drinks. We look forward to the opportunity to welcome you back in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to reach out. Safe travels!