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Reviews of Hotel Cadenza Tokyo

3.5 out of 5
Hotel Cadenza Tokyo
5-8-20 Takamatsu, Nerima-ku, Tokyo, Tokyo

Reviews

8.4

Very good

Rating 10 - Excellent. 72 out of 196 reviews" "
Rating 8 - Good. 85 out of 196 reviews" "
Rating 6 - Okay. 28 out of 196 reviews" "
Rating 4 - Poor. 10 out of 196 reviews" "
Rating 2 - Terrible. 1 out of 196 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Japanese garden by the restaurant is very relaxing.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service!
Front desk staff (not all but mostly) are unfriendly even rude. No welcome greetings from drivers, housekeepers either. Restaurant servers were also
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay which is close to main area of Tokyo
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean. We have a good night sleep, very quiet. The condition of the hotel is a little outdated. I love the location of the hotel. Mcdonald and 7 eleven are close by. It only takes about 14 minutes walk to the subway station.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Diana

Liked: Cleanliness, staff & service
A Nice Stay
The hotel is clean and pleasant, but the rooms are fairly outdated. The bed was the absolute hardest thing I've ever slept on, but the staff were friendly and prompt and we only stayed for two nights. Overall, we had a nice stay.
Stayed 2 nights in Jun 2017

6/10 Okay

Charles Ong, Singapore

Liked: Cleanliness
Old Hotel Not Keeping with the Times
The location is about 15 minutes' walk from the nearest subway station, Hikarigaoka Station. Shuttle service to this station is infrequent. Next to the Hikarigaoka Station are all the amenities of Ima Main Shopping Mall that supports the mainly the public residential areas. Amenities such as restaurants, supermarkets are available around this subway station. Within walking distance of 5 minutes of the hotel are a 24 hr convenience store, Familymart, and a 24 hr fast food restaurant, McDonald's. There is a Japanese restaurant about 50 m from the hotel whoch is very popular with the locals. The hotel staff can relate in English. They cater to your basic needs but not beyond. The keys to the hotel room, the elevators, the locks on the door and lightings in the rooms are of the 70s era. However, it is well maintained. In my opinion, this is a hotel maintaining itself in basic cleanliness and basic service but is behind the times in service and amenities. The location is poor. It fails to make up with its inconvenient location with the frequency of its shuttle service to the subway station and malls. The staff, though English speaking, are not friendly and do not make you feel welcome after a tired trip far away from home. The price of the rooms does not commensurate with what you get. Use this hotel only because it is one of the very few hotels in the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations
Needed a place to stay in the Narima area while visiting family. This hotel was ideal for that.

8/10 Good

JUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
ホテルは非常に綺麗で満足です。
Stayed 2 nights in Apr 2024

10/10 Excellent

shinya

Business traveller
Liked: Staff & service, amenities
スタッフの応対も良く 朝食も広いスペースで ゆっくりと食べられました。
Stayed 1 night in Apr 2024

6/10 Okay

Noriko

Stayed 1 night in Apr 2024

10/10 Excellent

みえ

Stayed 1 night in Mar 2024

10/10 Excellent

Toshihiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大きな団地と広い公園の中に位置し、静かで良い環境。 サービスも行き届いている。
Stayed 2 nights in Apr 2024

10/10 Excellent

Takeshi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最高です。
Stayed 2 nights in Mar 2024

6/10 Okay

CHIEKO

Business traveller, Travelled with partner
Disliked: Staff & service
チェックイン時刻より2時間ほど早く到着しました。 その際の応対に、「ラウンジで待て」という、少々冷たい指示がありました。ホテル側のきまりとは言いながら、もう少し臨機応変、思いやりのある接客があればと、ちょっと悲しくなりました。 また、日別に予約し、結果、3日間の連泊になったのですが、企業宛に、合計した領収書が必要だからと、お願いしたところ、「それはネットから自分でやってください」と、なんだか有無を言わさぬ答えが...これも、企業側の事情ではなくＣＳを考慮した対処をしてほしいものだと残念に思いました。
Stayed 1 night in Mar 2024

8/10 Good

miura

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

せいすけ

Stayed 1 night in Feb 2024

8/10 Good

さなえ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

SACHIKO

Stayed 1 night in Feb 2024

8/10 Good

ヒデトシ

Stayed 1 night in Jan 2024

10/10 Excellent

Kyouta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良いところでした！

8/10 Good

HIROKO

Stayed 1 night in Dec 2023

8/10 Good

ROKUZUMI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
バブル期に作られたと思う重厚な作りで、光が丘にこんなに立派なホテル？ と思うほどです。設備はしっかりメンテナンスされていて素晴らしいです。 残念でしたのは部屋にミネラルウォーターは用意して置いて欲しかったです。
Stayed 1 night in Nov 2023

8/10 Good

Tadashi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
車で行ったが、駐車場もスペースがあり止めやすい。朝食付きを利用したが、宿泊料も利用しやすい価格で、朝食の種類も宿泊料金を考えると大変満足。ルームの広さも満足した。
Stayed 1 night in Nov 2023

8/10 Good

ユミコ

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

なつき

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフ全員、対応がとても良かったです。
Stayed 2 nights in Oct 2023

8/10 Good

エイコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつも東京に来る時にお世話になっています！ 滞在しやすく便利なホテルです。 また利用させてください。
Stayed 3 nights in Oct 2023

6/10 Okay

??

Stayed 1 night in Oct 2023

10/10 Excellent

マサユキ

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

??

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リムジンバスが早朝より発着して便利。宿泊後、帰宅まで駐車場をお借りしましたが、割引等も含めて親切に対応していただきました。お料理も美味しく、緑が多かった為、体、精神的にもリラックス出来ました。
Stayed 1 night in Oct 2023

8/10 Good

ユキコ

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
静かでゆっくり出来るホテルでした。 スタッフの方も親切に対応してくれました。 朝食ビュッフェも美味しかったです。 気になったのは 部屋の浴衣の襟に小さいシミがあった(襟元なので目につきやすいかも)のと、枕の硬さにばらつきがありました。 好みに合わせてとゆう意味だったならごめんなさい。
Stayed 1 night in Oct 2023

8/10 Good

ゆうじ

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

タケヒロ

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

TSUBASA

Stayed 1 night in Sep 2023

6/10 Okay

けいこ

Stayed 1 night in Aug 2023

6/10 Okay

ゆかり

Liked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

さちこ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

AYA

Stayed 1 night in Jul 2023

10/10 Excellent

和子

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

なおみ

Travelled with family and small children
とても良いです。 リクエストを全て叶えてくださいました。 最上階、富士山の見えるお部屋でした。 どうもありがとうございました。
Stayed 1 night in May 2023

6/10 Okay

のりこ

Stayed 1 night in May 2023

10/10 Excellent

Yutaka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗に管理されてます。ガレージも安くて大きいので、安心です。
Stayed 1 night in Apr 2023

6/10 Okay

こういち

Stayed 1 night in Dec 2022

8/10 Good

Huichun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

TOMOKO

Stayed 1 night in Sep 2022

6/10 Okay

カズコ

Stayed 1 night in Sep 2022