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Reviews of HOTEL GRAPHY SHIBUYA - Hostel

3 out of 5
HOTEL GRAPHY SHIBUYA - Hostel
1-29-3, Tokyo, Tokyo

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 16 reviews" "
Rating 8 - Good. 7 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

JJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful, there's a great restaurant and bar for which we were given a voucher for one free drink and theres a common area with a billiards table and smoking area on the 7th floor. The room was a bit small, with little room for our luggage. There was no TV and the bathroom was shared, though it was very clean. The location was great and very close to where we needed to be. Seemed like a good place to possibly meet other travellers, though my partner and I weren't there long enough to do so. Though it was a bit pricey, this was likely due to the influx of tourism in Japan and we were happy to pay for the convenience. I'd recommend Hotel Graphy if you just need a place to retire to for the night, though it might be a bit cramped if you plan on spending time in the room, especially with other people.
Stayed 1 night in May 2024

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Clean and safe accommodations. Nice restaurant. Friendly staff. Cons: Limited storage space in rooms. Ideally, the walk to the subway would be shorter.
Stayed 3 nights in May 2024
Response from HOTEL GRAPHY 渋谷 くちこみ担当 on 26 May 2024
Dear Liam,Thank you for staying with us.Thank you very much for your compliments on the cleanliness and safety of our hotel.We are glad to hear that you were satisfied with our restaurant and staff.On the other hand, we are very sorry for the inconvenience caused by the storage space.As you mentioned, it is necessary to walk a little bit from the station to get there.However, our hotel is also convenient to popular areas such as Daikanyama and Ebisu, as well as Shibuya.We hope you will enjoy your stay in those areas as well.We look forward to seeing you again!Front deskHOTEL GRAPHY SHIBUYA

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new property in the heart of Shibuya. Very well located, about a 11-15 min walk from the main Shibuya station. It is a hostel, even though it’s called Graphy Hotel, my stay was pleasant, the staff was great, multilingual and they make great coffee, they also had free beer for an hour every couple of days. Pretty cool spot on the rooftop with a pool table, and a balcony as well. Free coffee and tea upstairs as well.
Stayed 5 nights in May 2024
Response from HOTEL GRAPHY 渋谷 くちこみ担当 on 23 May 2024
Dear Manuel,Thank you for staying with us.We are delighted that you enjoyed your stay at the hotel.Thank you very much for your compliments on the language skills of our staff and their responsiveness.We are pleased to hear that you enjoyed your stay at our hotel.We are glad that you enjoyed the billiards in the 7th floor lounge and the balcony.We look forward to welcoming you again!Front deskHOTEL GRAPHY SHIBUYA

10/10 Excellent

Tassia

Liked: Cleanliness, property conditions & facilities
Location, quiet, clean, modern. I just found a bit lack of communication between bar and reception. When I went to checked out they asked to me to pay my breakfast and I had already put it. Also be very careful when you book for a dormitory or double room.
Stayed 9 nights in Apr 2024
Response from HOTEL GRAPHY SHIBUYA on 10 May 2024
Thank you for choosing to stay at Hotel Graphy Shibuya and for leaving us your review. We are sorry about the breakfast. We hope to welcome you again.

8/10 Good

DIVINA

Stayed 4 nights in Apr 2024

10/10 Excellent

Erlinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is amazing … the staff are very polite and hospitable… I won’t have second thoughts in recommending the place .
Stayed 1 night in Apr 2024
Response from HOTEL GRAPHY SHIBUYA Wakana on 28 Apr 2024
Thank you for choosing to staying at our hotel and also for leaving us a review. we hope to see you again!

2/10 Terrible

Sabrina

Travelled with partner
Disliked: Staff & service, property conditions & facilities
You should write guest need to share the toilet and shower
Stayed 4 nights in Apr 2024
Response from HOTEL GRAPHY SHIBUYA on 20 Apr 2024
Thank you for spending time with us. We apologise for any inconvenience caused by the room description. We will make improvements to provide you with a more comfortable stay. We look forward to seeing you again.

4/10 Poor

Minh

Stayed 6 nights in Apr 2024
Response from HOTEL GRAPHY SHIBUYA 　Front Desk on 24 May 2024
Thank you very much for choosing to stay with us at our hotel. We will continue to strive to provide an even more comfortable stay for you in the future. We look forward to welcoming you again. HOTEL GRAPHY SHIBUYA

8/10 Good

URI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from HOTEL GRAPHY SHIBUYA Wakana on 20 Apr 2024
この度は当ホテルをご利用頂きまして誠にありがとうございました。またのご利用を心よりお待ちしております。

10/10 Excellent

Ismael

Yes
Stayed 5 nights in Mar 2024
Response from HOTEL GRAPHY SHIBUYA MARI on 13 Apr 2024
Thank you for your response.

10/10 Excellent

Ale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. Definitely i recommend staying here and everyone is so nice!
Stayed 7 nights in Mar 2024
Response from HOTEL GRAPHY SHIBUYA Mai on 15 Mar 2024
Thank you very much for staying at HOTEL GRAPHY SHIBUYA. We are delighted that your stay was comfortable and that you were particularly satisfied. Thank you also for your valuable feedback. We look forward to welcoming you again.

10/10 Excellent

Chihiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

さとみ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That's all like it. staff did very kind.
Stayed 1 night in Apr 2024
Response from HOTEL GRAPHY SHIBUYA, front desk on 30 Apr 2024
Thank you for staying with us. I am glad to hear that you enjoyed your experience here in our hotel. We look forward to seeing you again soon.