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Reviews of First Cabin Atagoyama

2 out of 5
First Cabin Atagoyama
3-10-7 Nishishinbashi Minatoku, Tokyo, Tokyo-to

Reviews

8.8

Excellent

Rating 10 - Excellent. 233 out of 519 reviews" "
Rating 8 - Good. 223 out of 519 reviews" "
Rating 6 - Okay. 53 out of 519 reviews" "
Rating 4 - Poor. 8 out of 519 reviews" "
Rating 2 - Terrible. 2 out of 519 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

SOL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2021

8/10 Good

Makoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space in the cabin. Choice of amenities was excellent. Safety lock box in the cabin to keep your valuables secure. A bit annoying to go to the reception floor and then take the lift down to go outside. Air conditioning didn't really help when it got hot in the cabin.
Stayed 4 nights in Nov 2019
Response from FIRST CABIN on 28 Nov 2019
Dear valued guest, We are glad to hear from you about your previous stay in our property. To ensure more comfortable stay here next time, we will do our best to improve our services according to precious feedback given by all customers. Our warm hospitality awaits your return in a near future. We appreciate your continued support. Regards, Frist Cabin Atagoyama Front Desk

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019
Response from ファーストキャビン愛宕山 on 19 Dec 2019
ファーストキャビン愛宕をご利用頂き誠にありがとうございます。高い評価を賜りましてあわせまして御礼申し上げます。お客様のお帰りを心よりお待ち申し上げております。 ファーストキャビン愛宕山

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from ファーストキャビン愛宕山 on 19 Dec 2019
ファーストキャビン愛宕山をご利用頂き誠にありがとうございました。当施設はお気に召していただけたでしょうか？何かお気づき点ございましたら何なりとお申し付けくださいませ。 お客様のお帰りを心よりお待ち申し上げております。 ファーストキャビン愛宕山

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lost my wallet in public bath room...and someone picked it up and returned to hotel information centre. When I tell them I lost my wallet, they returned to me, that was a very excellent services!!
Stayed 3 nights in Oct 2019
Response from FIRST CABIN on 28 Nov 2019
Dear valued guest, We are glad to hear from you about your previous stay in our property. To ensure more comfortable stay here next time, we will do our best to improve our services according to precious feedback given by all customers. Our warm hospitality awaits your return in a near future. We appreciate your continued support. Regards, Frist Cabin Atagoyama Front Desk

2/10 Terrible

Verified traveller

Stayed 3 nights in Oct 2019
Response from ファーストキャビン愛宕 on 19 Dec 2019
ファーストキャビン愛宕山をご利用頂き誠にありがとうございます。5段階中1との評価、何かお気づきに点等ございましたらお申しつけ下さいませ。 スタッフ一同、お客様に快適な宿泊環境をご提供できるよう精進して参ります。 またのご利用をお待ちしております。 ファーストキャビン愛宕

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice shared bath was comfortable and clean.
Stayed 1 night in Oct 2019
Response from FIRST CABIN on 28 Nov 2019
Dear valued guest, We are glad to hear from you about your previous stay in our property. To ensure more comfortable stay here next time, we will do our best to improve our services according to precious feedback given by all customers. Our warm hospitality awaits your return in a near future. We appreciate your continued support. Regards, Frist Cabin Atagoyama Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice to have a shared bath was comfortable.
Stayed 2 nights in Oct 2019
Response from FIRST CABIN on 28 Nov 2019
Dear valued guest, We are glad to hear from you about your previous stay in our property. To ensure more comfortable stay here next time, we will do our best to improve our services according to precious feedback given by all customers. Our warm hospitality awaits your return in a near future. We appreciate your continued support. Regards, Frist Cabin Atagoyama Front Desk

10/10 Excellent

William, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities that works very well for solo travelers. Towels refreshed daily; toothbrushes provided; body wash, shampoo, facial foam provided; and self service washer dryer available for 500 yen only. You just need to bring a few clothes, wash them every 3 days or so and you're set.
Stayed 8 nights in Oct 2019
Response from FIRST CABIN on 28 Nov 2019
Dear valued guest, We are glad to hear from you about your previous stay in our property. To ensure more comfortable stay here next time, we will do our best to improve our services according to precious feedback given by all customers. Our warm hospitality awaits your return in a near future. We appreciate your continued support. Regards, Frist Cabin Atagoyama Front Desk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from First Cabin Atagoyama on 26 Sept 2019
Thank you for staying at the First Cabin Atagoyama. We received high evaluation and all the staffs are very happy. Please contact us if you have any requests. I look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay , very clean tidy and staff were excellent
Stayed 3 nights in Aug 2019
Response from First Cabin ATAGOYAMA on 26 Sept 2019
Thank you for your compliment. All the staff are very happy to hear that.We will do our best to meet your needs, if you have any requests, please feel free to contact our staff. We look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Good, clean accommodation with very good amenities. I know a few Japanese phrases but struggled with communication & assistance as staff had basically no English (realise my knowing more Japanese would help). Could not check in even a little early but overall good. Very quiet for a pod hotel & spa was lovely.
Stayed 2 nights in Aug 2019
Response from First Cabin ATAGOYAMA on 26 Sept 2019
Thank you for choosing and staying at our hotel. There was a shortage of English-speaking staff, which was very inconvenient,so sorry. We will do our best to improve that. However, all the staff are pleased that you enjoyed the baths and facilities at our hotel. We're looking forward to your next visit.

10/10 Excellent

HarryChang

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
it walking distance to major stations , located in back street from the main street, quiet and peaceful,
Stayed 4 nights in Jun 2019
Response from First Cabin Atagoyama Front Desk on 29 Sept 2019
Thank you for choosing first cabin atagoyama. We are pleased to receive your precious feedback and looking forward to welcoming you again soon.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. But a bit far away from subway stations...bit tiring to walk everyday. Service good though!
Stayed 2 nights in Jun 2019
Response from First Cabin Atagoyama Front Desk on 29 Sept 2019
Thank you for choosing to stay with us. We are pleased to receive your precious feedback and looking forward to welcoming you again in a near future.

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot bath was a great addition to a clean and modern hotel. They also provided very comfy pjs!
Stayed 1 night in May 2019
Response from First Cabin Atagoyama Front Desk on 29 Sept 2019
Thank you for choosing to stay with us. We are pleased to receive your precious feedback and looking forward to welcoming you again in a near future.

4/10 Poor

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The whole building is new and clean. There are plenty of amenities. Big bathtub is also good!
Stayed 2 nights in Apr 2019
Response from First Cabin Atagoyama Front Desk on 29 Sept 2019
Thank you for choosing to stay with us. We are pleased to receive your precious feedback and looking forward to welcoming you again in a near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good staff. Was a bit annoying having the shower in another floor but very well setup.
Stayed 1 night in Mar 2019
Response from First Cabin Atagoyama staff on 14 Mar 2019
Thank you for choosing to stay with First Cabin Atagoyama. We are glad that you found the quality of cleanliness and staff suitable. We are sorry about the inconvenience caused when moving around inside the building. We look forward to welcoming you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service. Nice relaxing bath spa. Clean supplies.
Stayed 5 nights in Dec 2018

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Cabin Atagoyama - basic accommodation
Accommodation was okay. Rooms were clean. Amenities were good. Staff were somehow helpful. Continental breakfast was okay.
Stayed 1 night in Sep 2018

8/10 Good

JP, Paris, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a great experience. The cubes are clean and cozy and provide a good night's sleep. The bathrooms and sauna are relaxing - just be aware that you'll have to shower in front of other people. Think of a gym locker room with showers and no doors. It's really not that weird, but some of my other American friends found it to be awkward. There is a private shower, but it's tiny and gets busy in the morning - so if you don't do the group showers you'll end up waiting for 45 min to take a shower. My only complaints are the following: 1) you need to always take the elevator up to the 6th floor (reception) then down to the first floor to exit. I understand they do this because they don't want people to leave the building with key cards, but it's a pain if you're waiting on a food delivery and just want to run outside for a sec. 2) The business cabins don't have very good ventilation. The larger cabins have a space for cool air to enter from the top, but the smaller cabins do not. While they do keep the sleeping area pretty cool, once you pull down your little shade thing you'll get a bit warm. Long story short, I'd sleep here again! It was cheap and in an OK location.
Stayed 2 nights in Sep 2018

8/10 Good

Ayumu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Hiroko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good location
Staff can understand enough English to get by and they are very kind. Rooms are clean along with the shower/toilets. Good location too within 15 mins of Shimbashi station and many convenience stores nearby with nice restaurants. Only downside is that the dorms can be noisy at 6-8am when everyone is waking up. Perfect if you spend most of your time outside.
Stayed 8 nights in Apr 2018

10/10 Excellent

Andrew, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great concept stay in Tokyo
Was a nice design concept to feel like First class travelling. The First Class cabins were spacious with enough room to move in and out and store your luggage. Great to have own lockable drawers to store your stuff. Staff were very accommodating and made the stay memorable. It is located off the main areas but is about a 10-15 minutes walk to Shimbashi Station or a 25-30 minute walk to Ginza main shopping area. So location is fairly good. Bathrooms are clean. Men’s only had one private shower, otherwise can use the shared showers in the spa area. Lifts work weirdly, as you have to go up to level six before being able to go back down to lower levels.
Stayed 3 nights in Apr 2018

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Emy, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & facilities for a short stay
Very easy to find from Shimbashi station (Asakusa line, going to/from Haneda and Narita), this capsule hotel provided a very large room with ample space to relax (bed plus extra leg or luggage room). Staff was super friendly and accommodating - the hotel will hold onto your luggage even after check out (do let them know when you will pick it up though). The one thing I had to get used to was having only one shower for 2 floors - but then you can actually take one in the spa! Note that there is a small Can*Do (¥100 type of store) within a maruetsu store, and a small Daiso (idem) nearby. Even closer to the hotel, you'll be spoilt for choice in combinis. Did not try any restaurants nearby unfortunately but can confirm Nishiki market is not even 20/25 minutes away.
Stayed 3 nights in Feb 2018

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Richard, washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy transportation
Stayed here many times, close to many metro stations and plenty of food options. Staff is friendly and seem to work here for years.
Stayed 2 nights in Dec 2017
Response from FIRST CABIN ATAGOYAMA on 4 Jan 2018
Dear Mr. Richard Thank you very much for choosing our hotel for your stay in Tokyo. Also, thank you for taking your time to write a review about our hotel. We are glad to see that you have enjoyed your stay with us. We will be looking forward to welcome you again in the near future.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2017

6/10 Okay

Linda, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Pros Shower facilities were good - shampoo, shower foam, conditioner, hair dryer, hair curler, makeup remover, lounge set etc etc all provided Vending machine selling snacks such as noodles and takoyaki in the lobby if you need to satisfy your late-night hunger pangs Cons The staff's English isn't that good, so it could be a little hard if you want to ask more questions outside of checking in and out The hotel is not along any main road, so you will have to walk along some alleys to get to the place. There is only one private shower room, so you will need to use the public shower area unless you don't mind waiting
Stayed 2 nights in Nov 2017

6/10 Okay

Shigeharu, Hiroshima

Liked: Cleanliness, property conditions & facilities, room comfort
Very good, but too hot
There is very good, just the air conditioner temperature sets too low, did not feel any cold ... Another think is good, I will come back again!
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great choice to stay
No complaints at all given its price and location. And even not considering these two factors, the service of the hotel is good anyway.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. High ceiling. Public baths with locker. Only one shower room. Locker for small bag. No locker for big one, but can share on the bed or just keep it at the reception.
Stayed 1 night in Sep 2017

10/10 Excellent

Richard, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to metro
I have stayed at this location about 7 times. It is a great place at a great location. Near Toranomon Hills, Shimbashi, and Onarimon metro stations. Also many good restaurants innthe neighborhood. I like staying at First Cabin hotels, and have stayed in Kyoto and Osaka as well. They are always close to transportation, and in interesting areas.
Stayed 6 nights in Aug 2017

10/10 Excellent

Joline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommendable!
It was wonderful! So clean, lots of amenities and a really nice spa. If I ever get the chance to go back to Tokyo, I'll stay there again. Highly recommendable!
Stayed 2 nights in Jul 2017
Dear Joline Thank you for your stay at our hotel, First Cabin Atagoyama. We are so glad to hear that you had a comfortable stay at our hotel. We will keep doing our best to meet your expectation. Thank you for your comment, and we are looking forward to see you again. Sincerely, First Cabin Atagoyama

10/10 Excellent

Nat, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient hotel
The hotel and facilities are superb and it looks really new (I have no idea if it actually is). The place is kept spotless all over and the products available for guest use (at least in female lavatories) are of awesome quality. If you don't have a lot of luggage I would say you can even manage a long-ish stay, not just a short one. The way they control access to different floors and lavatories, separate for men and women, makes it feel really safe and comfortable. The only drawback I could think of is that there's not a lot around, especially at night; I could find a couple of convenience stores and one restaurant; I also didn't really ask the staff, maybe they could've pointed out some but I walked around quite a bit and couldn't find any.
Stayed 2 nights in May 2017
Response from First Cabin Atagoyama on 29 July 2017
Thank you for your reservation for First Cabin Atagoyama. We are glad to hear that you spend a comfortable stay at our hotel. Since our hotel is in business town, it is true that there are few reastaunts or amusments around the hotel. Still, our hotel's location is good at access, for example, a famous shopping town, Ginza and Tokyo Tower is in 15 - 20minutes area on foot. As for reastaurants, our hotel provide cafe&bar service for 24 hours. If you have another chance to stay at our hotel, please try the service. We are looking forward to seeing you again. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and clean. Only thing is one of the receptionist is not very friendly and kept asking for proof I stay there despite seeing me for past few days... so that was a bit annoying.
Stayed 3 nights in May 2017
Thank you for your stay at First Cabin Atagoyama. We are very glad to hear that you spent a comfortable stay at our hotel. We are also so sorry for our receptionist's impoliteness. We would like to promise such a problem will not happen next time. Please let us express our sincere gratitude once again. Sincerly, First Cabin Atagoyama

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Nice hotel without smile
I have stayed in this hotel 4 times this year but the staff make you feel like is your first time, no nice to see you or thank you for coming again

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting experience. I would highly suggest getting the first class (larger) room if possible as it provides you an area to store your luggage (otherwise you have to return your suitcase to the front desk each night). Bathroom facilities were clean and thorough.

8/10 Good

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far from stations
I went to First Cabin Namba and I loved it. This time I booked Atagoyama branch as the other First Cabin in Tokyo were out of the First Class room. On the map it shows that the hotel is in the middle of 3 different stations, but it is at least 10 mins walk in reality. Also the hotel is not located on the main street, so it could be a bit difficult to find to start with.

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
The place is super renovated and very clean. The staff is very friendly and always willing to help. The only con was other guests so did not behaved very quiet and used to repackage their suitaceses in the middle of the night. As there is no real walls all the noise carries quite some and therefore because of that it was difficult to fall asleep. Other than that super satisfied