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Indoor pool
Indoor pool
Free minibar, in-room safe, desk, blackout curtains
Free minibar, in-room safe, desk, blackout curtains

Guest reviews

4.7 out of 5 Exceptional
382 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationTokyo Tower18 min walk
Popular LocationTokyo Midtown3 min drive
Popular LocationTokyo Imperial Palace7 min drive
AirportTokyo (HND-Haneda)15 min drive

Choose dates to view prices

  • Room, 1 King Bed (Tower View)

    4.7/5 guest room rating

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 4
    More detailsRoom, 1 King Bed (Tower View)
  • Room, 2 Single Beds, Park View

    5/5 guest room rating

    Room amenities

    • 50 sq m
    • Park view
    • Sleeps 4
    More detailsRoom, 2 Single Beds, Park View
  • Room, 1 King Bed, Bay View

    5/5 guest room rating

    Room amenities

    • 50 sq m
    • Bay view
    • Sleeps 4
    More detailsRoom, 1 King Bed, Bay View
  • Room, 2 Single Beds (Tower View)

    5/5 guest room rating

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 4
    More detailsRoom, 2 Single Beds (Tower View)
  • Deluxe Room, 1 King Bed (Large, Tower View)

    5/5 guest room rating

    Room amenities

    • 65 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Room, 1 King Bed (Large, Tower View)
  • Suite, Bay View (Andaz)

    Room amenities

    • 125 sq m
    • Bay view
    • Sleeps 4
    More detailsSuite, Bay View (Andaz)
  • Room, 2 Single Beds

    4.2/5 guest room rating

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 4
    More detailsRoom, 2 Single Beds
  • Andaz Suite

    Room amenities

    • 125 sq m
    • City view
    • Sleeps 4
    More detailsAndaz Suite
  • Deluxe Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 65 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Room, 1 King Bed
  • Room, 2 Single Beds, Bay View

    3.8/5 guest room rating

    Room amenities

    • 50 sq m
    • Bay view
    • Sleeps 4
    More detailsRoom, 2 Single Beds, Bay View
  • Room, 1 King Bed, Park View

    4.8/5 guest room rating

    Room amenities

    • 50 sq m
    • Park view
    • Sleeps 4
    More detailsRoom, 1 King Bed, Park View
  • Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 4
    More detailsRoom, 1 King Bed

About this area

Tokyo

Located in Tokyo's Minato neighbourhood, Andaz Tokyo Toranomon Hills - a concept by Hyatt is in the city centre and near a metro station. Tokyo Imperial Palace and Tokyo National Museum are cultural highlights, and some of the area's notable landmarks include Tokyo Tower and Meiji Jingu Shrine. Don't miss out on a visit to Disneyland® Tokyo.
View map
Popular Location

What's nearby

  • Tokyo Tower - 18 min walk
  • Tokyo Midtown - 3 min drive
  • Roppongi Hills - 3 min drive
  • Sengakuji Temple - 4 min drive
  • Tokyo Imperial Palace - 7 min drive

Getting around

  • Toranomon Hills Station - 4 min walk
  • Shimbashi Station - 13 min walk
  • AirportTokyo (HND-Haneda) - 15 min drive

Restaurants

  • The Tavern Grill & Lounge — 1 min walk
  • Rooftop Bar — 1 min walk
  • Blanc - 3 min walk
  • DOUTOR - 3 min walk
  • Pota Pasta Cafe - 3 min walk

About this property

Andaz Tokyo Toranomon Hills - a concept by Hyatt

Luxury Tokyo hotel in Minato, near Tokyo Tower
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 164 rooms feature thoughtful touches such as free minibar items and espresso makers, plus iPod docking stations and flat-screen TVs with satellite channels. 24-hour room service, coffee/tea makers and free newspapers are among the other amenities available to guests.
Andaz Tokyo Toranomon Hills - a concept by Hyatt offers 164 forms of accommodation with iPod docking stations and free minibar items. 42-inch Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
AO スパ&クラブ has 5 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Dial-up Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: JPY 3000.00 per day
  • Electric car charging station
  • Parking height restrictions apply
  • Return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: JPY 5060 for adults and JPY 2530 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Conference space (8288 square feet)

Outdoors

  • Terrace

Spa

  • 5 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Linens

Bathroom

  • Bathrobes
  • Designer toiletries
  • Electronic bidet
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 5060 for adults and JPY 2530 for children (approximately)
  • Self-parking fee: JPY 3000.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Andaz Tokyo Toranomon
Andaz Tokyo Toranomon Hills
Andaz Toranomon Hills
Andaz Toranomon Hills Hotel
Andaz Toranomon Hills Hotel Tokyo
Tokyo Andaz
Tokyo Toranomon
Toranomon Hills Andaz
Toranomon Hills Tokyo
Toranomon Tokyo
Andaz Tokyo Toranomon Hills Japan
Andaz Tokyo Toranomon Hills concept Hyatt Hotel
Andaz Toranomon Hills concept Hyatt Hotel
Andaz Tokyo Toranomon Hills concept Hyatt
Andaz Toranomon Hills concept Hyatt
Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel
Andaz Tokyo Toranomon Hills - a concept by Hyatt Tokyo
Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Andaz Tokyo Toranomon Hills - a concept by Hyatt and receive a full refund?
Yes, Andaz Tokyo Toranomon Hills - a concept by Hyatt offers free cancellation on select room rates, because flexibility matters! Please refer to Andaz Tokyo Toranomon Hills - a concept by Hyatt cancellation policy on our site for more details about any exclusions or requirements.
Does Andaz Tokyo Toranomon Hills - a concept by Hyatt have a pool?
Yes, this property has an indoor pool.
Is Andaz Tokyo Toranomon Hills - a concept by Hyatt pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Andaz Tokyo Toranomon Hills - a concept by Hyatt?
Self-parking is available for JPY 3000.00 per day.
What time is check-in at Andaz Tokyo Toranomon Hills - a concept by Hyatt?
Check-in is from 3:00 PM to midnight.
What time is check-out at Andaz Tokyo Toranomon Hills - a concept by Hyatt?
Checkout is at noon.
Does Andaz Tokyo Toranomon Hills - a concept by Hyatt provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Andaz Tokyo Toranomon Hills - a concept by Hyatt located?
Located in Minato, this luxury hotel is within 1 mi (2 km) of Tokyo Tower and Tokyo Imperial Palace. Meiji Jingu Shrine and Tokyo Metropolitan Government Building are also within 6 mi (10 km). Toranomon Hills Station is only a 4-minute walk and Toranomon Station is 6 minutes.
4.7
Exceptional
5 - Excellent
283
4 - Good
78
3 - Okay
15
2 - Poor
5
1 - Terrible
1

4.9/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

2/5 Poor

Travelled with group
Sad face IconDisliked: Staff & service
The service was bad. We arrived at the checkin floor but noone took us to the counter. When I asked, a man took us to the counter in a very tiresome way. I dont think I will be staying here again.
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent design and incredible views from the room.
Stayed 5 nights in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel! Great location and Amazing views!
Amazing view of Tokyo Tower! Great location 15 min away of the busy Shibuya 10 min from Tokyo Station and just min from Ginza. Beautiful hotel loved the hotel and service.
Stayed 7 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Great service!
Stayed 5 nights in Dec 2019

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