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"Very small room, no place to store suitcases, small space to hang cloths."

"Only hotel breakfast pretty good I can say "

"The hotel was visually stunning and very large. Within the lobby you could easily access the 7/11 convenience store, restaurants, a lovely bar with live piano music and the aurora sky bar. The hotel was located right next to the tunnel entrance to walk easily to shinjuku station (which took about 10 minutes to walk through). We got the cheapest room which was very spacious and the beds were very comfy and the bathroom was also spacious and clean. Hotel staff were all very friendly and helpful and professional. Would definitely recommend and return here."

"Super cold AC, excellent towels and linens and stress absorbing mattresses. Loved the laundry room, taxi service and convenience stores street level. Just a very relaxed restful and fun stay!! Coming back soon!!"

"This property is beautiful"

"Good hotel. Small rooms but that was expected. Public bath was nice because shower in room is small. Within 1 min from family mart and Nishi Shinjuku station."

"I enjoyed my stay and the atmosphere. It’s not in great location if you are using the subway, the 10/15 minute walk to the station is through the government office precinct, so not very interesting. Not a lot of restaurants nearby."

"The view from the large windows is why I chose this hotel, and I wasn't disappointed with the view from the 21st floor. Lovely, clean, spacious room for a solo traveler with room under the bed for shoes and suitcase. A large TV with easily accessible HDMI ports, usb A,C and power outlets on both sides of the bed, A drawer under the padded bench for dirty clothes, in room safe (small), 2 complimentary water bottles (per cleaning schedule), floor standing air purifier unit, reasonably good black out blinds and a small moveable pedestal table are other niceties of the room. Bathroom amenities include the everloved ✨bidet✨ as expected, a deep bath tub with shower wand with *fantastic* water pressure and precise temperature and flow controls. The buffet breakfast was tasty and offered many options rotating through 2(?) "menus" being offered. Coffee to go it's a nice option available. Private indoor smoking room on the B1 level is adequate but would be nice to have a spot to lean/sit, besides the walls after a long day spent walking. Small cons are: no coin laundry option, but same day laundry service is offered, awkward hanger space if you need to hang jackets/coats and aside from the drawer, under the bed and the safe there are really no spaces to store things. 4.5/5⭐ staff was friendly and helpful too"

"Dirty lobby. Wifi did not work. AC stopped working morning of checkout. Not the most welcoming staff. Room was clean though dated."