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"Yes, clean room n friendly staff. 7eleven is just on the ground floor, near to the train station. Very convenient location."

"Clean room, polite staff"

"Loved the slippers and the Onsen was spectacular! Will recommend to my son who lives in Tokyo."

"Clean room, equipped with self-service laundry room, good breakfast "

"Great location in Center of town. Near excellent restaurants."

"The JR Metropolitan Hotel is excellent – and an excellent value for the money. The hotel is extremely convenient – right at the Sendai JR Main Station – but I’ve never found it noisy from the trains or otherwise. The rooms are clean and the service is excellent. The breakfast is decent – good enough to go with the convenience. However, as you are right at the Main JR station which includes an “SPAL” shopping area with many food choices, those who are a little adventurous will find many good (and less expensive) options. In sum, an excellent hotel where I look forward to staying again."

"Staff are friendly and helpful. Breakfast is good enough."

"Clean room, nice amenities and good customer service "

"Every thing is good "