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"Easy to make reservation, easy check-in, friendly front desk staff. Hotel is clean, room was in excellent condition, breakfast buffet offered many choices. Very convenient location steps from train station. Ten to twelve minute walk to many historical tourist attractions with multiple restaurant choices. "

"Very good hotel , friendly staff , good location for travel anywhere "

"Good, quiet location within 5 minutes walk of the main town. We stayed in the Boutique hotel, which is one of the three hotels they own, next to each other. Rooms were very clean and serviced every day."

"Friendly and attentive staff."

"The hotel doesn’t tidy your room each day, instead every other day. We asked, they said they would, they didn’t. This is also a really busy hotel and very noisy where our room was overlooking the vehicle drop off. It also means that breakfast is a scrum, so get there early. The parking is really expensive. We parked on road for a fraction of the cost. "

"Staff was very helpful and guided us to many scenic parts of the city"

"Great budget hotel with everything you need - maybe one great addition would be a kettle in the room. The tram link (tram number 3) to the centre of city was just outside the hotel . Maybe one improvement would be the check-in after 10pm for people who had already booked online . Would have better if you could of given guest data at the online booking stage instead of the small screen entrance hall. "

"Excellent but bathroom floor extremely slippy "

"The room was clean. Only issue was shower head moving and not staying in place. "