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Novotel Freiburg am Konzerthaus

4.0 star property
Travelers unwind at the onsite spa, swim in the indoor pool, and stay connected with high-speed WiFi at this convenient hotel near the train station

Choose dates to view prices

Novotel Freiburg am Konzerthaus delivers upscale comfort with practical amenities. Guests relax at the onsite spa and enjoy meals at La Rotonde restaurant. The property offers an indoor pool, dry cleaning services, and high-speed WiFi throughout for a seamless stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$190
includes taxes & fees
31 May - 1 June
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About this property

Novotel Freiburg am Konzerthaus

  • Upscale hotel near a train station
  • A terrace, dry cleaning/laundry services and a bar are just a few of the amenities provided at Novotel Freiburg am Konzerthaus. Take some time to relax at the on-site spa. Be sure to enjoy a meal at La Rotonde, the on-site restaurant. Free in-room WiFi and a business centre are available to all guests.
  • Additional perks include:
    • An indoor pool
    • Buffet breakfast (surcharge), self-parking (surcharge) and a lift
    • Meeting rooms, secured bike storage and concierge services
    • A front desk safe, a vending machine and a 24-hour front desk
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 219 rooms have amenities, such as free WiFi, sound-insulated walls and minibars.
  • Extra amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and shower/bath combinations
    • Flat-screen TVs with satellite channels
    • Wardrobes/cupboards, free infant beds and heating

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 December 2026 to 1 May 2028 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 19 per pet, per day

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Covered self-parking fee: EUR 28 per day
  • Pet fee: EUR 19 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number DE120493093

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Does Novotel Freiburg am Konzerthaus have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Novotel Freiburg am Konzerthaus?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Novotel Freiburg am Konzerthaus on 31 May 2026 start from AU$190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Freiburg am Konzerthaus pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 19 per pet, per day. Service animals are exempt from fees.

How much is parking at Novotel Freiburg am Konzerthaus?

Self-parking is available for EUR 28 per day.

What time is check-in at Novotel Freiburg am Konzerthaus?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Novotel Freiburg am Konzerthaus?

Checkout is at noon.

Where is Novotel Freiburg am Konzerthaus located?

Situated in Freiburg im Breisgau, this spa hotel is steps away from Southern Black Forest Nature Park, Goethe Institute and Freiburg Concert Hall. Blue Bridge and University Library Freiburg are also within 5 minutes. Freiburg (Breisgau) Central Station and Freiburg (QFB-Freiburg Train Station) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

8.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 404 out of 1003 reviews
Rating 8 - Good. 421 out of 1003 reviews
Rating 6 - Okay. 131 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, spacious and in a great location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Great location and price!
Stayed 5 nights in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Nice staff, albeit too few at times. Basic rooms, but clean. Great sauna. Nice bar but can be overwhelmed at peak times.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
The location is good to visit Freiburg. The staff was very nice and they helped us with any our requests. The room was large with comfortable beds and a good bathroom. The swimming pool and SPA were small but good. The parking was quite expensive but it was a normal fare in Freiburg.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and easy for our itinerary. Close to sites, shopping and transportation.
Stayed 1 night in Sep 2025
Verified

8/10 Good

CHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Location, Security, Friendly staff, Easy check-in, Late check-out 👍
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Team, good rooms
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Carol Kieko

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean, comfortable. Excellent location. Friendly and helpful staff.
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel

A nice, clean hotel, very close to the bus/train station.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

The location is great and the hotel was very clean and comfortable. Loved the pool and sauna.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and confortable
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

MINSEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are professional and the room is clean the location is perfect, parking system also perfect, next time would like to use the pool. Will visit again.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Emory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near old town and train station.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city and super awesome location for this hotel. Too many loud events happening outside the hotel but it was very comfortable with nice staff. I’ll be back.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good location. Easy walk from the train to drop your bags, then easy walk through the
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is centrally located and check-in was easy. The staff is very courteous and we enjoyed drinks at the bar one night. Accommodations met all of our expectations.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very clean and the breakfast is execellent.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd visit to this hotel. Excellent location, lovely staff and room. Convenient parking and access
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

The hotel is in the perfect location - near to the train station and the city centre. Our room was a good size, bed was comfy, and there was a kettle for making tea and coffee, which was great. The only downside to our trip was the swimming pool and sauna were closed for renovations...and we had booked the hotel especially to use those facilities.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Ryohei

Liked: Staff & service, amenities, property conditions & facilities
Good location and confortable service. Restaurant was little bit crowded in the morning.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

shaney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Very clean hotel, spacious rooms and excellent location when having to catch early transportation. The only negative I would say is I booked this hotel in particular for the location, but more so because it had a pool. The pool looks far bigger in the pictures. 3-4 kids in there is almost enough to fill it. Pool and all areas were also very clean.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Anja

Liked: Cleanliness, property conditions & facilities, room comfort

Good family hotel

Good location and the pool had a nice temperature. The breakfast was good, but the staff did not manage to keep it filled up so there was a lot of empty plates in the buffet.
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

roger

Great position of hotel. Staff ok Bar staff great Sara was fantastic Room clean and tidy Bathroom same Should have a safe in room
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort

Old and dated hotel, poor cleaning

This is an old hotel that has not been updated for many years and is not of the usual Novotel standard. Cleanliness was also poor - our room was not cleaned properly and we had to raise concerns about this. The location is convenient though and Freiburg was beautiful. Breakfast was fine.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Stephen

Stop off on way to Switzerland

Good location with good car parking. Ok for a one night stay. Disappointing breakfast, no English breakfast tea, drinks machine out of order,bacon looked as if it had been cremated. Even though I would still use the hotel again
Stayed 1 night in Jan 2024