Hotels with Pool & Resorts in Toa Baja from AU$162

"Not good customer service at all not welcome at front desk /breakfast area has to wait for ever the employees looks like not happy to work there and they don’t even look at you. Pool amazing ant the guys works there amazing housekeeping the same and the coffee shop forgot to order there a totally lock of greeting and the girl there horrible and we pay a lot for that reservation an my family we has like 5 rooms all of us same complaint and the guy checking the bracelets at pool kind of rude please take care of this because we love the amenities too sad this time A "

"Room was clean, staff was friendly, direct access to the beach which we loved!! Property was undergoing renovations and could use other updates but overall we had a wonderful experience! "

"Staff was very accommodating. We needed rest and we had a wonderful experience."

"I enjoy my stay but the hotel need to be more forthcoming about all their fees that you have to pay upon arrival, and customers should be informed about events that will be going on during the duration of their stay especially if you are going to block us from using amenities that are suppose to be available to all vacationers we missed out on the hot tubs and three of the pools for the whole duration of our stay and that is not ok."

"Bueno"

"Everything was perfect for this trip. This was my best friends 40th birthday trip and everything was perfect from the beginning to the end "

"Rooms could use a good deep clean, carpet Included. The carpet turned my white socks brown. They need carpet cleansr to come thru. No robes or slippers, or any thing extra for that matter, in the rooms. Bartenders and servers were great. Not sure I'd return. "

"Loved the ability to enjoy the pool, a great dinner, and the casino at the same time."

"Staff was friendly and helpful and went above and beyond; although there were times when the pool bar or the cafe were busy and there was only one person working; it would make it easier for them if they had some support! It would also be nice if breakfast had some more options and was out a bit longer, people are on vacation and might want to sleep in a bit without worrying about getting downstairs before 9am. My biggest disappointment was the shuttle bus; I booked this hotel because the shuttle bus seemed so convenient, but it was super unreliable, and we were only able to use it for two rides on one day of our trip. It seemed like they would be running on a continuous loop, and you'd have to wait 15 minutes or so, maybe up to half an hour or so for a bus which is fine, but this wasn't really the case. One day, we wasted precious vacation time waiting for over forty five minutes for a bus before giving up and calling an Uber. In addition, there was a bit of a learning curve: if you made your own way to Old San Juan or the T Mobile District for example, but wanted to get the bus back, you couldn't tell where the bus was supposed to pick you up. It would also be helpful if it ran a little later. Many days we planned on taking the bus to our destination and then Ubering back because we wanted to stay later than 5pm....but as I mentioned earlier, we were often unable even to take the bus to our destination. Adding more buses and drivers to make this amenity usable is a must!"