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"Room was a little smaller but that’s typical with European hotels. overall the staff was very nice and the hotel was clean. It was very close to a tram for easy access to the city. "

"All are very nice. Please clean and nice as well"

"Just checked out today! Mercure Koln West Hotel exceeded my expectations. Front office staff had been precise and helpful arranging room on my request. Room and toilet are clean. Although bedsheet not change but can understand on reducing waste. On breakfast, nice cosy embience and F&B staff are hardworking and friendly. Food are great! Pls keep improving creative improvement to rooms, front office and F&B. "

"Everyone was wonderful and the accommodations stunning. I will definitely be back!"

"Clean room, best location."

"It was great!!"

"Situated on great shopping area and just the most stunning hotel. Impeccably high standard throughout and our bedroom and bathroom exceptional All round a great overnight experience. "

"the room was top class - the staff where very polite & helpful as i arrived early i was able to put my bags in a room for safe keeping . On my next visit to dusseldorf i will certain be choosing this hotel if rooms are available "

"3 blocks from the Dusseldorf Christmas Markets, clean spacious rooms and helpful staff speaks English."