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"There is no shuttle at all, which was a disappointment overall. The staff at the hotel, however were extremely helpful and considerate. We thought that the hotel’s location was ideal and would most definitely recommend it for its breakfast, staff and location."

"Not as good as other Hyatt Regency hotels at which I have stayed "

"Well located rooms humble but perfect and clean. I jad a little balcony which was geeat. There are amazing restaurants nearby. The real standout was the nice blonde woman who works the front desk. Just completely lovely!!!"

"Lovely team, but the room upgrade didn’t work well for us, it was far too noisy and needed new carpet and few touchups in the bathroom.. just to combat the mould and the toilet stains and wobbly seat. TV missing from the seating area and too many furnitures cluttered there, so no room to walk.Otherwise the team was lovely, but wouldn’t stay in this room again for €240 extra on the top of our booked room."

"The staff are fantastic. Helpful, friendly, always smiling, multilingual. Our only issue as mentioned in many other reviews is the lack of amenities in the rooms or even on the floors. To have to schlep down to get water is really silly. If you feel that a daft amp and radio are more useful than say a coffee machine, a kettle, water or a small fridge, then so be it. But at least have a water fountain in the hallway on each floor so we don't have to get dressed just to come down and disturb your hardworking team for such a basic thing. Otherwise 10/10 on all else. Comfy beds. Lovely views. Well soundproofed. Phenomenal location, near everything. We would stay again in a heartbeat"

"The room was okay. Bed was the best part because it was comfortable. TV barely worked. Was almost impossible to use. Staff were okay as well. Not the most polite but at least somewhat helpful. Parking wasn’t ideal. I had to park somewhere else temporarily because I needed a code to get into the parking. Why not just have a ticket and validation system for guests. Breakfast was cheap (€13) but very basic. No sausages or anything warm. Coffee was tasty. "

"Really decent place on the outskirts of Koln. Rooms are nice, food/bar is excellent along with sauna and small gym"

"Bezpłatny parking, bardzo dobre i urozmaicone śniadanie. W pokoju brak klimatyzacji, od strony ulicy hałas mimo zamkniętego okna. Bezpłatna woda w pokoju, czajnik, kawa/herbata."

"Super room friendly staff "