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Reviews of Holiday Inn Express Hotel & Suites Timmins, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Timmins, an IHG Hotel
30 Algonquin Boulevard West, Timmins, ON

Reviews

8.4

Very good

Rating 10 - Excellent. 287 out of 569 reviews" "
Rating 8 - Good. 177 out of 569 reviews" "
Rating 6 - Okay. 57 out of 569 reviews" "
Rating 4 - Poor. 26 out of 569 reviews" "
Rating 2 - Terrible. 22 out of 569 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mario

Stayed 1 night in Apr 2024

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, accommodating friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Ashokkumar

Stayed 2 nights in Mar 2024
Response from Manager on 11 Apr 2024
Thank you for your rating.

8/10 Good

Skyler

Stayed 1 night in Jan 2024
Response from Manager on 11 Apr 2024
Thank you for your rating.

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been a five all the way except for the shower was not hot enough. Had hot on full and was only warm.
Stayed 1 night in Mar 2024
Response from Manager on 11 Apr 2024
Thank you for providing feedback about your stay with us.

8/10 Good

Karen

Liked: Cleanliness, amenities
They made my stay with my pet good
Stayed 3 nights in Mar 2024
Response from Manager on 11 Apr 2024
Thank you for providing feedback about your stay.

8/10 Good

dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine, no issues. I had noisy neighbouring rooms my first night and staff were good about responding and moving me to another room for my second night.
Stayed 2 nights in Mar 2024
Response from Manager on 11 Apr 2024
Thank you for providing feedback about your stay.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk attendant seems inflexible this morning, usually they're veryvaccommodating with a slight inconvenience due to weather....
Stayed 3 nights in Mar 2024
Response from Manager on 18 Mar 2024
Thank you for providing a rating and feedback about your stay.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Thank you for providing a rating about your stay.

10/10 Excellent

Bernice, Middleburg

Liked: Property conditions & facilities
Conveniently close to Pick of the Crop.
Stayed 2 nights in Mar 2024
Response from Manager on 14 Mar 2024
Thank you for your rating.

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Thank you for your rating.

4/10 Poor

Louise, Earlton

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were there for business training and stay there cause the training was done in that hotel. Very noisy. Children running down the hall at 2:00am and staff not stoping it. Not happy with the noise after 11:00pm. Kept us awake. Many were very disappointed with the hotel.
Stayed 3 nights in Feb 2024
Response from Manager on 1 Mar 2024
Thank you for providing feedback about your stay. We will look into the issues you have addressed.

10/10 Excellent

Valerie

Stayed 1 night in Feb 2024
Response from Manager on 1 Mar 2024
Thank you for your rating

10/10 Excellent

Roseline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes I love the property, no one ever touch our truck were we stay
Stayed 5 nights in Feb 2024
Response from Manager on 1 Mar 2024
Thank you for providing feedback about your stay.

10/10 Excellent

Taylor

Stayed 2 nights in Feb 2024
Response from Manager on 11 Apr 2024
Thank you for your rating.

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Good jod
Stayed 1 night in Feb 2024
Response from Darryl on 13 Feb 2024
Thank You for your recent stay Louise. We are happy to hear you had a good stay.

10/10 Excellent

Shannon

Stayed 1 night in Feb 2024
Response from Darryl on 13 Feb 2024
Thank You Shannon for sharing your 5 out of 5 rating with us.

2/10 Terrible

Stephen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Darryl on 13 Feb 2024
Sorry to see we did not meet your expectations Stephen. We will certainly strive to do better on your next stay.

10/10 Excellent

Davif

Stayed 2 nights in Jan 2024
Response from Manager on 11 Apr 2024
Thank you for your rating.

10/10 Excellent

Mark

Stayed 1 night in Jan 2024
Response from Darryl on 13 Feb 2024
Thank you for sharing your 10 out of 10 rating with us. We hope to see you again soon.

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Darryl on 13 Feb 2024
Thank You Jason for yur recent stay and sharing your rating with us.

10/10 Excellent

amy-lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Darryl on 22 Jan 2024
Thank You amy-lee for your 10 out of 10 rating. We look forward to the opportunity to welcome you back again soon.

10/10 Excellent

Hiliary, Moose Factory,

Stayed 1 night in Jan 2024
Response from Darryl on 22 Jan 2024
Thank You Hiliary for your recent stay and sharing your perfect rating with us. We look forward to seeing you again soon.

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Darryl on 16 Jan 2024
Thank you Erwin for sharing your 10 out of 10 rating with us. We hope to have the opportunity to serve you again soon.

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Darryl on 8 Jan 2024
Thank You Juliet for sharing your rating with us. We are happy to see you enjoyed your time with us.

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Darryl on 8 Jan 2024
Thank You Joyce for sharing your perfect 10 out of 10 rating with us. We hope to have the opportunity to welcome you back again soon.

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
The staff were amazing. The property is very well maintained. The breakfast was awesome.
Stayed 2 nights in Dec 2023
Response from Darryl on 8 Jan 2024
Thank You Elisabeth for your recent stay and your fantastic review. We look forward to seeing you again soon.

2/10 Terrible

Ajay

Stayed 2 nights in Dec 2023
Response from Darryl on 16 Jan 2024
We are sorry to see you did not enjoy your stay with us Ajay. Did you share your issues with our team?

6/10 Okay

Rodrick

Stayed 1 night in Dec 2023
Response from Darryl on 22 Dec 2023
Thank You Rodrick for your recent stay and sharing your rating with us. We hope to welcome you back again soon.

8/10 Good

Brenda

Stayed 1 night in Oct 2023
Response from Darryl on 14 Dec 2023
Thank You for sharing your rating with us Brenda. We look forward to seeing you again soon.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Darryl on 11 Dec 2023
Thank You Eric for your sharing your rating with us. We hope to have the opportunity to see you again soon.

4/10 Poor

Denis

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No hot water
No hot water for the shower A lot of noise from the street Will not stay at that location again
Stayed 1 night in Dec 2023
Response from Darryl on 11 Dec 2023
Thank You Denis for providing us your feedback from your recent stay. We are sorry to hear we were not able to meet your expectations.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service
Broken bench in room
Stayed 1 night in Nov 2023
Response from Darryl on 27 Nov 2023
Thank You Christine for your recent stay and sharing your feedback with us so we can get that corrected right away. We look forward to welcoming you back again soon.

2/10 Terrible

Neal

Stayed 2 nights in Nov 2023
Response from Darryl on 14 Dec 2023
Thank You Neal for your recent stay. We are sorry to see we did not meet your expectations and only earned 1/5 rating.

8/10 Good

Darby

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Timmins just sucks
Stayed 1 night in Nov 2023
Response from Darryl on 10 Nov 2023
Thank You Darby for your recent stay and sharing your comments with us.

2/10 Terrible

Melanie

Stayed 1 night in Oct 2023
Response from Darryl on 31 Oct 2023
Thank you Melanie for your recent stay and providing us your rating. We are sorry to see that we did not meet your expectations while with us in Timmins.

6/10 Okay

susan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room faced a busy street, alot of traffic and lights but our room did not have any black out curtains
Stayed 2 nights in Oct 2023
Response from Darryl on 17 Oct 2023
Thank You Susan for your recent stay and sharing your feedback with us. We are sorry to hear that you did not fully enjoy your stay, we did check on your room and others, and there are black out curtains behind the shears in all rooms.

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hospital and other amenities that we were looking for.
Stayed 1 night in Sep 2023
Response from Darryl on 11 Oct 2023
Thank You Tara for your recent stay. Happy to hear our convenient downtown location was able to meet your needs. We hope to see you again soon.

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Darryl on 11 Oct 2023
Thank You Mandy for your perfect ten rating. We look forward to the opportunity to see you again very soon.

10/10 Excellent

Shawn

Stayed 3 nights in Oct 2023
Response from Manager on 30 Oct 2023
Thank you for providing a rating about your stay.

10/10 Excellent

Andree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 1 night in Oct 2023
Response from Darryl on 11 Oct 2023
Thank You Andree for your recent stay and sharing your perfect 10 out of 10 review.

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying at this holiday inn.
Stayed 1 night in Oct 2023
Response from Darryl on 11 Oct 2023
Thank You Jeffrey for your latest stay and we look forward to welcoming you back again soon.

8/10 Good

Michael

Liked: Cleanliness, staff & service
Nice hotel. Business stay.
Stayed 1 night in Oct 2023
Response from Darryl on 11 Oct 2023
Thank You Michael for sharing you review with us. e hope to be able to see you again soon.

10/10 Excellent

Annor

Stayed 1 night in Sep 2023
Response from Darryl on 11 Oct 2023
Thank You Annor for your recent stay and 5 0ut of 5 rating.

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Darryl on 14 Sept 2023
Thank You Lisa for sharing your rating with us.

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Stayed 2 nights in Sep 2023
Response from Darryl on 13 Sept 2023
Thank You Deborah for sharing your 10 out of 10 rating

10/10 Excellent

Freda, East Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we weren't happy with was the key for the door didn't work properly,
Stayed 1 night in Sep 2023
Response from Darryl on 13 Sept 2023
Thank You Freda for sharing your comments about your recent stay with us.

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2023
Response from Darryl on 13 Sept 2023
Thank You Jennifer for sharing your perfect 10 rating.

8/10 Good

BRUCE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central clean modern and quiet
Stayed 2 nights in Aug 2023
Response from Darryl on 5 Sept 2023
Thank You Bruce for leaving comments of your stay with us.

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and great staff
Stayed 2 nights in Aug 2023
Response from Manager on 28 Aug 2023
Thank you for providing a rating about your recent stay with us.