Apartments in Tilbury

"Great location and amenities "

"On arrival the lady on the desk asked that both myself and my wife produce ID. My wife didnt have ID on her but the lady on the reception at first was not very helpful, she told me that no ID is a problem. It had to be a Gov issue ID. After 5 minutes of my wife scrolling through her photos on her phone looking for something, i went to the desk to complain and then the hostess told me to search in photos for passport which sorted the issue. She should have just said straight away rather then make us stress about it in the 1st instance. Only other issue was the coutch in the room. The legs were bent and ready to snap so we decided not to sit on it incase it broke and we got the blame thus loosing the deposit. We did report this to the reception on the way out for the night but it wasnt resolved when we got back. Breakfast in the morning was self service buffet and was great. My wife is quite fussy and was not that pleased but i think she just preferes her own cooking. I had x2 croissants with nutella & Jam. A taste Continental sausage and fried eggs. Lovely. "

"Good location, easy walk to local shops. Short walk to the train station to explore the city. Hotel was clean, nice atmosphere, friendly staff. Although, there was minimal storage for clothes and the refrigerator was stocked with items for sale. "

"great area, great value "

"Clean room great staff and perfect location "

"Very near Tower of London and transport links. There are not any supermarket type shops particularly close, but plenty eating options "

"No kettle in room or cups. Reception/Bar refuses to give you cups for your room. No hair dryer. No iron. No fridge. No safe. Room is completely barron of any facilities. Its a beautiful room on the river, but that is literally all you get. Dont expect anything else other than this. Breakfast was absolutely shocking. They served very old, stale hash browns and own-brand supermarket equivalent sausages. Thats it. No bacon, no eggs, no anything. You get hash brown and sausage. If you go to the continental you see a tray of soggy wet cheese and ham. I couldnt believe it. I asked staff if more was coming, he said no. This is all there is. And it was the middle of breakfast time, not near the end. Truly, come here for the hotel river view, its good. But dont buy breakfast, and dont expect anything other than to sleep here and leave. "

"Room had no fridge , kept requesting and wa promised each day but nothing came . Absolutely terrible planning by management. Food was not the greatest, would expect much better for a 4 star rated hotel. Had much better options and would say fir 20gbp this is a terrible offer would not recommend "

"Great, everything we needed, location was ideal. I would return "