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Casas Heddy Well-being Resort

3.0 star property
Families enjoy the garden playground while adults relax by the outdoor pool at Casas Heddy Well-being Resort, where sun loungers invite peaceful moments

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Casas Heddy Well-being Resort balances tranquility with recreation. Guests unwind with spa treatments while families bond over mini golf and bowling. Enjoy an outdoor pool, a garden playground for kids, and a quiet library for a peaceful retreat.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Casas Heddy Well-being Resort have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Casas Heddy Well-being Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casas Heddy Well-being Resort?

Self-parking is free at this property.

What time is check-in at Casas Heddy Well-being Resort?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Casas Heddy Well-being Resort?

Checkout is at 11:00 AM.

Where is Casas Heddy Well-being Resort located?

This family-friendly Tías resort is located near the beach, within 1 mi (2 km) of Fariones Sports Center and Puerto del Carmen Beach. Playa Chica and Timanfaya Sub are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.0

Cleanliness

7.4

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 14 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

Reviews

Verified

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay, staff were lovely.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Marvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Yummy healthy food. Quiet and tranquil. Lovely location.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Probably one of the best for price/quality here in Lanzarote. Breakfast well assorted and dinner very well served. Unfortunately I didn't tried the swimming pool or the other services because it didn't rain: that's the only way to keep me in the hotel 😂
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I visited Casas Heddy as a solo traveller in August 2023. It was a super experience. The staff were so welcoming and friendly, and very helpful. The other guests were also lovely too and I felt very safe and comfortable while there. The facilities were great, super food and a lovely swimming pool and handy gym and classes. I would definitely recommend Casas Heddy to anyone.
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Yalileth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time, beautiful hotel, very well located and very friendly staff. We’ll definitely come back.
Stayed 7 nights in Jun 2022
Verified

8/10 Good

stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura carina molto tranquilla
Stayed 10 nights in Jul 2024
Verified

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un sitio muy recomendable

Todo bien, las instalaciones, aunque no las utilice mucho, pero la piscina está adaptada para entrar por una rampa con barandilla, el minigolf.... La persona de la recepción de por la mañana (siento no saber su nombre), muy dispuesta y me ayudó en todo lo que la pregunté.
Stayed 5 nights in May 2024
Verified

8/10 Good

Giovanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulito e accogliente. Ottima la colazione molto varia, abbondante e con prodotti freschi ogni giorno. Giardino molto curato. Camere silenziose e tranquille. Posizione strategica rispetto all'isola. E' stato tutto perfetto. Unica pecca i letti erano separati e non matrimoniale.
Stayed 6 nights in Apr 2023
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Unterkunft oben am Hang gelegen. Der Pool ist wirklich gross und die Anlage allgemein weitläufig und gepflegt. Und das Frühstück war wirklich der Oberhammer! Selten so gut gefrühstückt.
Stayed 2 nights in Nov 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious property with lovely grounds, but in a remote and quiet part of Puerto del Carmen. Breakfast was plentiful but bland imo.
Stayed 7 nights in Sep 2019
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno poco variado. Por lo demás excelente me parece un poco caro la lavandería.
Stayed 8 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great staff & great breakfast. Hard to find bad points here - had the on site massage with Frida which was wonderful! Looking forward to returning here already & big thanks to Michal for all the activities
Stayed 10 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Un sitio tranquilo para relajarse y disfrutar del sol
Stayed 6 nights in Aug 2019
Verified

10/10 Excellent

Maria gracia

Liked: Cleanliness, staff & service, room comfort

Tranquilo y muy amables todos

Fue mi primera vez en casa heddy me gusto mucho pero queda cosas por habrir pero estoy muy contenta volveré
Stayed 7 nights in Aug 2019
Verified

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Roberta

Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Som forventet, cacas Heddy for meg

Stayed 14 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2022
Verified

8/10 Good

pedro jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019