Thousand Lights West Hotels, Chennai

"All good "

"Clear modus operandi of this hotel is to be a front for other lesser known and far off hotels in the city. I was denied my reservation despite it being a pre-paid from expedia. They will give any frivolous reason which obviously you would not want to contest in night. I was told a short circuit in room. Hotel usually over books and they try to accommodate extra bookings in their partner hotels. Very systematic arrangement they have. Auto will be waiting outside and ready to take you. Hope expedia and other platforms ban this hotel. Please don’t book if you want to avoid this experience. Especially from low margin platforms like agoda or expedia. Others who arrived at same time as me were given rooms. "

"Love this property"

"The room was clean and the staff were friendly and approachable. The breakfast was reasonably good. "

"Comfortable, convenient and excellent staff service"

"A beautiful hotel with stunning decor and fabulous grounds. The room had everything required and was spotlessly clean. What makes the hotel particularly special are the staff, from reception to those in the restaurant, all were so nice, particular mention to Kumar at the pool who was so lovely and helpful. "

"5 Star hospitality "

"Lovely room and friendly staff. I wish I could have stayed for longer. Suvendu, my server at Breakfast, could not have been more welcoming and hospitable. "

"Lovely stay, pool was great, room and bed were comfortable. Best bed we've had in India so far. Had an amazing dinner at their new outdoor dining!"