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ITC Grand Chola, a Luxury Collection Hotel, Chennai

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Lobby
Outdoor spa tub
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Apartment, 2 Bedrooms, Non Smoking, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of ITC Grand Chola, a Luxury Collection Hotel, Chennai

ITC Grand Chola, a Luxury Collection Hotel, Chennai

5.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
# 63 Mount Road, Guindy, Chennai, Tamil Nadu, 600032

Explore the area

  • Popular LocationGuindy Race Course15 min walk
  • Popular LocationGuindy National Park5 min drive
  • Popular LocationOlympia Tech Park6 min drive
  • AirportChennai (MAA-Chennai Intl.)13 min drive

Choose dates to view prices

About this area

Chennai

ITC Grand Chola, a Luxury Collection Hotel, Chennai is located in Guindy, a neighbourhood in Chennai, and is near the airport and near the beach. VGP Universal Kingdom and VGP Snow Kingdom are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Phoenix Market City and Pondy Bazaar. Looking to enjoy an event or a game while in town? See what's happening at Guindy Race Course or Chemplast Cricket Ground.
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Map

What's nearby

  • Guindy Race Course - 15 min walk
  • Guindy National Park - 5 min drive
  • Olympia Tech Park - 6 min drive
  • Anna University - 9 min drive
  • Chemplast Cricket Ground - 17 min drive

Getting around

  • Chennai Guindy Station - 10 min walk
  • LIC Metro Station - 10 min drive
  • Chennai International Airport (MAA) - 13 min drive

Restaurants

  • The Flying Elephant - 7 min walk
  • Hablis酒店 - 16 min walk
  • Madras Pavilion - 3 min drive
  • Pan Asian - 3 min drive
  • Mari Hotel - 3 min drive

About this property

ITC Grand Chola, a Luxury Collection Hotel, Chennai

Luxury Chennai hotel in Guindy with 7 restaurants
This hotel features 7 restaurants, 3 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club and a snack bar/deli.
ITC Grand Chola, a Luxury Collection Hotel, Chennai offers 600 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kaya Kalp has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Avartana
  • Cafe Mercara Express
  • Peshawri
  • Ottimo Cucina Italiana
  • Pan Asian

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bath
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in half board, and all meals rate plans receive meals for up to 2 adults. Additional guests must pay for their meals at the property.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of INR 1750 per accommodation, per night
Welcoming dogs only
Up to 55 lbs/25 kg
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2000.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: INR 1750 per accommodation, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Chennai Grand Chola
Chola ITC
ITC Chennai Grand Chola
ITC Chola
ITC Chola Hotel
ITC Chola Hotel Chennai Grand
ITC Grand Chola Chennai
ITC Grand Chola Chennai Hotel
ITC Grand Chola Hotel
ITC Grand Chola
ITC Grand Chola Luxury Collection Hotel Chennai
ITC Grand Chola Luxury Collection Hotel
ITC Grand Chola Luxury Collection Chennai
ITC Grand Chola Luxury Collection
ITC Grand Chola, a Luxury Collection Hotel, Chennai Hotel
ITC Grand Chola, a Luxury Collection Hotel, Chennai Chennai

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 277 out of 440 reviews
5 - Excellent 63%
Rating 4 - Good. 99 out of 440 reviews
4 - Good 23%
Rating 3 - Okay. 32 out of 440 reviews
3 - Okay 7%
Rating 2 - Poor. 16 out of 440 reviews
2 - Poor 4%
Rating 1 - Terrible. 16 out of 440 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The magnificient structure and excellent staff service.
Stayed 2 nights in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facilities and room service was great. The breakfast buffet was excellent. Cafe mercara wasn’t that great service compared to other restaurants like avartana which was unique and excellent
Stayed 3 nights in Jul 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean & spacious room and an awesome breakfast!
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Rooms was horrible, cleanliness is 0, we didn't expect this for 7star hotel
Stayed 2 nights in Jun 2022

5/5 Excellent

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The service leve, room abd food is fantastic
Stayed 2 nights in Jun 2022