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ITC Grand Chola, a Luxury Collection Hotel, Chennai

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Outdoor spa bath
View from Room
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of ITC Grand Chola, a Luxury Collection Hotel, Chennai

ITC Grand Chola, a Luxury Collection Hotel, Chennai

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationChennai Snake Park15 min walk
  • Popular LocationGuindy Race Course15 min walk
  • Popular LocationGuindy National Park13 min drive
  • AirportChennai (MAA-Chennai Intl.)18 min drive

Choose dates to view prices

About this area

Chennai

Located in Chennai's Guindy neighbourhood, ITC Grand Chola, a Luxury Collection Hotel, Chennai is in the city centre and near the beach. Fort St. George is a notable landmark, and the area's natural beauty can be seen at Edward Elliot's Beach and Marina Beach. VGP Universal Kingdom and Chennai Snake Park are also worth visiting.
Popular Location

What's nearby

  • Chennai Snake Park - 15 min walk
  • Guindy Race Course - 15 min walk
  • Olympia Tech Park - 3 min drive
  • Anna University - 5 min drive
  • Guindy National Park - 13 min drive

Getting around

  • Chennai International Airport Metro Station - 7 min drive
  • Chennai Guindy Station - 10 min walk
  • Chennai International Airport (MAA) - 18 min drive

Restaurants

  • Avartana — 1 min walk
  • Cafe Mercara Express — 1 min walk
  • The Flying Elephant - 7 min walk
  • Hablis酒店 - 16 min walk
  • Madras Pavilion - 3 min drive

About this property

ITC Grand Chola, a Luxury Collection Hotel, Chennai

Luxury Chennai hotel in Guindy with 10 restaurants
This hotel features 10 restaurants, 5 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 4 bars/lounges, a 24-hour health club and a coffee shop/café. All 600 rooms boast deep soaking bathtubs, and offer WiFi and 24-hour room service. DVD players and minibars are standard, as are LED TVs with satellite channels.
ITC Grand Chola, a Luxury Collection Hotel, Chennai offers 600 forms of air-conditioned accommodation with DVD players and minibars. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Chennai hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kaya Kalp has 12 treatment rooms, including rooms for couples. Services include body wraps, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (INR 299 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 5 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Hindi

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar in bath
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • DVD player
  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note that PAN and Aadhar cards are not accepted as identification at this property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2000.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: INR 299 per night (rates may vary)
  • Airport shuttle fee: INR 3108 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Chennai Grand Chola
Chola ITC
ITC Chennai Grand Chola
ITC Chola
ITC Chola Hotel
ITC Chola Hotel Chennai Grand
ITC Grand Chola Chennai
ITC Grand Chola Chennai Hotel
ITC Grand Chola Hotel
ITC Grand Chola
ITC Grand Chola Luxury Collection Hotel Chennai
ITC Grand Chola Luxury Collection Hotel
ITC Grand Chola Luxury Collection Chennai
ITC Grand Chola Luxury Collection
ITC Grand Chola, a Luxury Collection Hotel, Chennai Hotel
ITC Grand Chola, a Luxury Collection Hotel, Chennai Chennai

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 231 out of 354 reviews
5 - Excellent 65%
Rating 4 - Good. 84 out of 354 reviews
4 - Good 24%
Rating 3 - Okay. 22 out of 354 reviews
3 - Okay 6%
Rating 2 - Poor. 6 out of 354 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 354 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property.. you will feel like you are in a palace.. Brinda Das took great care of our stay and Chef Prakash took care of our dining needs. No complaints at all
Stayed 3 nights in Jun 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing room. Brinda das was totally professional and it was so Easy to deal with her.. Right from check in, she made us way toooo comfortable ..best hotel. Had a very happy stay.
Stayed 2 nights in Jun 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent piece of Architecture...Massive beautiful Hotel... Feels like you are in a Palace. Food is delicious. Welcome was great. Rooms was good but had a issue with A/c and tv... have to call technician everyday. Stayed for 6!days..changed 3 rooms...on day 6 got a good room... finally Amarnath ( manager ) understood our problem and moved us to a good room...wish we spoke to him on day 1😀 front office staff is good but not knowledgeable and some are very arrogant. Cleaning staff is top notch. Overall a lovely luxury hotel..
Stayed 1 night in May 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience!!
Stayed 3 nights in Mar 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities
Very impressive building, lobby and reception areas. Unfortunately rooms do not reflect the grandeur of the foyer, reception and lobby. Excellent staff, extremely courteous and friendly. My room had a dirty ceiling which one cannot escape noticing when lying down. Also rooms are small and a bit cramped. Poor air conditioning, lacks humidity control. Overall a positive experience, will most definitely stay here again.
Stayed 2 nights in Mar 2021