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"Hotel is very pretty. Room large, pretty and comfortable. Well designed, but with some modern annoyances - can't use fake card key. Desk clerk very friendly and helpful (Arthur). Own secure outside parking area with gate that is closed at night. Restaurant good, but may not belong to hotel. Internet connection blocks ssh. We have junior suite, which is quite large and very nice. Hotel fronts on canal, and view is fantastic. City is very pretty from this viewpoint. Breakfast good. Thermostat appears to be only decorative. I like this place a lot. Definitely better than the usual 4*."

"This is a pleasant characterful property, with the sort of period charm we prefer rather than clincal modernity. The check-in was efficient and welcoming. Our top floor room was spacious and comfortable wth a good sofa as a bonus. The breakfast was continental, with no hot options as expected. The only thing that stopped this from being 5star is that, despite nice touches like an orange juicing machine and plum moelleux cake, there was less than average choice of standard items of prepared fruit and pastries. This was just a stopover for us on the way back to the ferry from Switzerland, so we didn't spend time in the town other than to view the river from the bridge, and enjoy the local cuisine and ambience at the Bonaventure in the main square."

"What a treat staying in a castle. Rooms very spactious, bathroom was large. Dining room was amazing. Food was wonderful. Worth the experience."

"As others have commented the staff are great. But the rooms are beyond tired. Very noisy too.but a great location."

"Fabulous room and staff friendly and helpful..but remember to obtain your booking reference in advance if you arrive outside check in times "

"Easy to find. Lots of parking.Felt secure and well lit at night. The most warm and efficient welcome Beds and pillows very comfortable. Good soundproofing. Very good value breakfast. Ate next door at The steakhouse..Excellent steak and ice cream."