Spa Hotels & Resorts in The South from AU$130

"The resort is nice, practically new, it offers various pools and fully equipped and comfortable apartments. Unfortunately the check in was extremely slow the line was huge and took us around 40 mins to finally get to the check in counter. The line was huge and all guest had the same expression. Once we got the keys to the 2 apts we rented as soon as we entered to one of them we saw used towels, used bed sheets, pillows, and bags full of garbage in other words the apartment was not clean at all. I was just as the last guest left it. I called front desk and they assured me they will move all of us to other 2 apts that were clean and ready all this process from ck in and moving to other rooms took us more than 3.5 hours something extremely unexpected and Unacceptable specially after been on the road for more than 12 hours we were ready to relax and had a good sleep. The property has a lot of potential but check in personnel and house keeping needs to do a better job. We are frequent travelers and this resort was recommended to us by some friends and family members it’s was very unfortunate we couldn’t have a first good impression of it from the moment of the check in to the moment we opened the doors of one of the apartments. "

"The staff was very helpful and hard working but the conditions of the property were run down and the room wasn’t cleaned very well with crumbs and debris from the previous guests. The lobby was nice and the beach was great. "

"Overall perfect!"

"Have come here for over 30 years and will be returning. Great restaurants and bars. Comfy units with well thought out furnishings. Most staff are helpful. Shopping opportunities are available on site and also near the resort. And close to Disney parks. "

"Clean and Staff"

"Great. Really helpful staff"

"Basic. Nice to be right in the terminal. Room service was quick and tasty "

"The rug wos very dirty,hair everywhere in the floor!"

"Awful costumer experience "