The Pines Hotels, Panama City Beach

"Clean, convenient and staff were were professional and had great hospitality. "

"When we first arrive the front desk staff was friendly and we were able to get check in quickly. However, once we got to our room we had not towels, the floor was filthy, the wall were scuffed. the microwave was filthy, and we only had a half a roll of toilet paper. There was only 1 fork, 2 knifes, and a couple spoons for silverware. We had to go out and purchase a coffee pot, coffee, dish soap. We ask the front desk for towels and toilet paper after about 6hours we finally had to go get them our self. We had to clean the floors ourselves and get toilet paper. The only plus was the fact that it was on the beach and the view from balcony was beautiful. We finally had had enough and cut our vacation short and left a day early. We explained to the front desk we could not do without necessities any longer and are leaving a day early and would like a refund for the night. They told us because we booked from a 3rd party vendor their was nothing they could do. Will not be staying there again. I could go on but why. "

"Très bien situé"

"The hotel staff were wonderful. The room less so. It was clean but the beds were the worst I’ve ever slept on. "

"Everything was amazing!!"

"2 awesome bars to walk to - very convenient. Awesome rooms w balconies "

"Nice hotel, needs a little updating but it was comfy clean and a great location "

"It took 45 minutes or longer to check in. Line out the door but staff nice. Parking a hassle"

"One pool and hot tub stayed closed our whole visit"