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"Staff tried to change me to a room with no air conditioner, even when I booked a room with air conditioner and didn’t want to make any refund for the inconvenience. "

"Excellent restaurants in the property and near many other Michelin levels "

"Nice Location, nice room, nice service, 100% recommended."

"El lugar es muy agradable y tranquilo a pocos pasos estoy al acanse del Zocalo el templo, mayor la Torre Latimiamericana el barrio Chino y muchos más esta muy espacioso y seguro."

"We stayed here for one night and we couldn’t have asked for more. Staff were friendly and helpful. Lobby, rooms, rooftop, gym, restaurant were all clean! I would definitely come back!"

"Absolutely stunningly beautiful hotel. The photos don't do it justice. When you enter the lobby there are often people taking photos, more tourist that are not hotel guests, than are. "

"Old, very noisy hotel."

"El hotel esta limpio habitaciones muy comodas y el servicio muy bueno el unico pero es que no cuenta con estacionamiento"

"We loved the location (we don’t mind a noisy neighborhood) and overall cleanliness. While this is in Zona Rosa, it is a few block east walk to Roma. We got the best of both. Amenities were great for the price, but coffee is Starbucks. If you like Starbucks, great. If not, there is no shortage of superior and often local coffee shops nearby. So much good food, Korean and Mexican, all over! The only issue was a faulty door to the balcony. This wasn’t a big deal and didn’t feel like a reflection on hotel maintenance. We just randomly got a room with a door that couldn’t be fixed right away. It wasn’t a security concern, so there you go."