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"The best staff ever couldnt do enough for us with a beautiful smile "

"This property is probably the best we have ever stayed at. The quality of service is totally exceptional - the ethos of going the extra mile epitomises the brand of Ritz Carlton. They could never do too much from the bed turning down vservice to giving so much more. As it was our anniversary they made our room up with rose petals, a cake, bubbly and so much more. We had a truly exceptional stay. As it was also my birthday they made a wonderful gesture providing cake, wine and so much more. We are definitely returning to our now favorite location."

"Clean room, excellent staff. Highly recommended "

"Staffs are friendly "

"This was our first time at a resort and Tivoli la Caleta Resort has set the bar very high. From the moment we arrived it was excellent service from the bellhop to the attendant to the cleaning staff. We were at the property for five nights and the level of service was high the entire time. Our room was lovely, the amenities outstanding and fantastic turn down service every night. An incredible experience and one that we hope to enjoy again soon. The views are stupendous, we had a meal at the poolside bar and enjoyed breakfast every morning. The area immediately surrounding the resort was calm and quiet and there is a sidewalk that extends to the boardwalk that was well lit at night. I cannot say enough food things about our experience. We also used the spa services and they were superb. "

"Fantastic trip with ten dads, middle aged. Fantastic hotel, pools, all inclusive, rooms were perfect for sharing - 2 per room (make sure you message in advance for this), we went for 3 nights, the weather, saxophone player around the pool, restaurants. Only niggle was music turning off at midnight. This hotel is a super fun hotel… not for anyone who wants a quiet getaway. "

"The hotel and experience from start to finish was 10/10. We ate most of our meals at the hotel because it was soo good! The staff couldnt do enough for you and everyone is so friendly. We loved that we could get fresh pool towels daily and that we were served at our sunbeds all day! We were even given access to the thermal journery in the spa for free and it was such a lovely and spacious spa, highly recommend using it. Even though the hotel clearly has lots of guests, it never felt full due to how big the hotel is and theres so many different areas to relax. "

"What a wonderful hotel and the all inclusive was excellent. We enjoyed having lunch at Breeze overlooking the ocean - you could even have steak! Breakfast and dinner buffets were brilliant as well. The all inclusive included all drinks and the cocktails were freshly made. The wine was from a bottle and not on tap and very good quality. I recommend the pina coladas and Aperol Spritz! The pool area was well maintained - we could always find a sunbed. We hired a car which was quicker and cheaper than a transfer from the airport and have us the opportunity to drive up Mt Teide and to the Masca Gorge - both of which were stunning views and the landscape is beautiful. All in all a wonderful relaxing week away! Thank you Barcelo Santiago!"

"Had at great stay at the royal sun. Our apartment was beautiful and we had everything we could need. We had a three bed on the top floor. The facilities in the room were superb, especially the jacuzzi. The bathrobe and slippers were a nice touch too. Beds were very comfortable. Whole apartment was spotless and great quality towels. The views were to die for at all times of the day. We also found the area very peaceful. Great to have our own area to chill in water and lounge on the sunbeds on the huge balcony. TV in main bed room too that has access to the balcony. All staff we met were great especially the blonde receptionist we met at check in. We didn't use housekeeping as we only stayed 5 nights and we tidy as we go but we met the ladies to change towels and get a few coffees and they were lovely also. Shop was really handy, you wouldn't be stuck for anything and nice staff here too. Didn't eat at the hotel so can't comment on food or drink. The pool was a nice temperature and not too busy on our stay so my daughter had plenty fun here with her snorkel set. Loads of sun loungers and umbrellas on a beautiful deck. Sea views and a bar with ice-cream and snacks also. We did avail of a late check out and we were accommodated till 1pm for an extra €20 which we were delighted with. Overall this is a great resort with everything you could need. The apartment was amazing for the money we paid so we felt it was good value for our group of 6. I would definitely return. "