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"We were very impressed by this hotel from the moment we arrived. The area was so clean, the entrance beautiful with Christmas lights. The staff were very friendly and the hotel lobby had many complimentary amenities, including Starbucks coffee which made mornings super easy. The room was so big and nice. The bathroom was huge and very luxurious to have a bath. We loved our stay, it was very close to the station and surrounding shops and Dotonbori. We will definitely be back."

"Good location, great room, friendly and helpful staff. I’d recommend paying for the breakfast as the Japanese style breakfast was truly excellent. Would stay again."

"My second time staying in this hotel, my favourite hotel in Osaka"

"The staff were all very courteous and professional. Rooms cleaned well daily. Location is perfect. Just right across the high end flagship retail stores as well as Daimaru Department Store."

"location and nice room,"

"Everything was good overall."

"Our first room was awful and depressing with nowhere to put our clothes and luggage. But they moved us to a new room(for a fee which was justified) and it was wonderful. We even had two bathrooms! The area is so fun too! Would go back again. "

"I stayed three nights, and my experience was wonderful! I booked a room with a city view, and it was so pretty! The room was clean and roomier than some of the other hotels I booked while in Japan. I have no complaints :) Safe travels!"

"Beautiful hotel the room was clean and the staff was very accommodating "