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"The staff was terrific, friendly and helpful."

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"Room was clean. Beautiful pool. Friendly staff. No airport shuttle. "

"We stayed in an overwater bungalow and it was a wonderful experience. It was very clean and the staff were great. There were lots of water sports available as well. "

"The room was clean, the pool was in good condition. The staff were helpful. The bathroom needed updating and you can't shower without flooding the bathroom. The lobby was in need of updating/fixing with a huge water damage hole and most of the lights not working."

"Great hotel for the night/day before and after our flight. Good location in very clean. Restaurants and shopping all within feet of the hotel entrance and still only a 10 minute taxi away from the airport. "

"Very convenient hotel to the airport. Rooms were nice and clean, but be aware, getting in and out of the parking area can be difficult due to the very steep inclines."

"What a gorgeous property, and so close to the airport, without feeling the slightest bit like an “airport hotel.” The place is large and well laid-out, with a wide variety of pool and dining options, each with a totally different vibe. We spent a two-day layover here on the way to New Zealand, and without ever leaving the property, we felt like we had a lovely little Tahitian getaway! The “Lagoonarium” — a mini-lagoon with exotic fishes you could swim with! — was a childhood dream come true! I always wanted to jump into the fish ponds at resorts, and I was able to do that in this gorgeous pool with friendly fishes! They also have a sea turtle rescue program there, which was fascinating and moving. We took a scuba diving trip right from the property a few hours after arriving, and saw many fish, stingrays, eagle rays, a plane wreck and a boat wreck in the crystal-clear waters. What a low-effort way to have a spectacular experience! The food at The Lotus Restaurant was transcendent! Staff were friendly, professional, and attentive. I will recommend this hotel to everyone I know! "

"Important: if using Google Maps, make sure to turn right immediately after the Vini Vini in the commercial area. The old location leads to the maintenance area and no way to enter the lobby. A beautiful location with the best view of the sunset but the hotel needs some TLC. The rooms themselves are clean and pleasant, but the elevators and stairwells are very dirty. The entrance is beautiful but lacking ambiance (furniture, decor, music, employees). The lagoon area is nice but needs some landscaping. Beach access is nice. Restaurant on the beach is nice. Signage also needs updating. Staff were friendly but still in training. I think the hotel should have delayed it's reopening for another month or two, really cleaned up the place and had a soft opening for family and friends at discounted rates so the hotel could figure things out. Not sure why this stood out as well, but could also benefit from having secondary and tertiary logos (I think it's because the bar soap was wrapped in plastic wrap with the really generic text logo and it made it feel really cheap)"