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"Receptionists on Friday morning are very accommodating and allowing us to put our big luggage there while we travel to other city for 3 days."

"Clean room, staff was great and good location"

"Syazwi who checked me in and out wqs awesome. The breakfast was also great with many options and a lovely space. The room, although a little small, was well-appointed, very comfortable with lots of amenities. "

"Service for a disabled traveller was impeccable - so rare. 100% to the staff and hotel. Lovely hotel. Shuttle is brilliant. Did not feel like an airport hotel at all. Adjacent to the terminal - not need to leave the terminal at all. Check out care wax stunning including arranging my wheelchair assistance instantly. As someone who regularly flies and frequently has to wait 40+ minutes for a pre-booked wheelchair to arrive - this was a revelation. Really well done. "

"Great location, staff, breakfast, clean big room with good facility. We had a power issue on 31Jan where it went off for about 3min and then came back on automatically. I reported to the front desk about half to 1 min into the blackout. The important thing is how the staff managed after I reported which was excellent. The problem was identified by technician within 5 to 10min and a new replacement room was found and we were transferred within 30min. Staff were curteous and helpful appologetic even though the fault was not foreseeable or preventable. I received a letter of apology and some token presents (niblies and a bottle of sparkling water) which was very much appreciated. Power fault was bad but the way the staff handled it was great. I would stay there again - no issues."

"I had a wonderful three-day stay here. I loved the hotel’s atmosphere and décor, and the room was beautifully decorated, clean, and very comfortable. The location is a huge plus since it’s connected to IOI City Mall, super convenient! Definitely worth checking out ^.^"

"Wonderful hotel, great stopover before our flight was due to depart. Gorgeous pool and great restaurant and bar, staff were excellent throughout. "

"Great location!!! Clean room with great amenities. Walking distance to all eateries and a market. "

"Super....Easy to access to shopping mall."