Sapphire House Jade Apartment | Private kitchen
Check availability

Reviews of Sapphire House Apartments

Sapphire House Apartments
Sapphire House, Telford, England

Reviews

6.6
Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

8.0/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

2/10 Terrible

Phil

Business traveller
Disliked: Cleanliness, room comfort
Beaware
We was meant to stay here I booked a room with double & 2 singles, when I got the confirmation it stated 1 double 1 sofa bed the property made the mistake, after calling hotels.com to try to resolve I got nowhere, so I had no choice but to book another property. After booking another property I then get a call from this property saying they made a mistake. Hotels.com wouldn’t refund me. So I asked the property to refund me which was short by £20 odd pounds. So overall not a good experience
Stayed 1 night in Nov 2023
Response from Nick on 10 Nov 2023
Hi This person did not make any booking with us. They have also misspelt ‘Beware’.

8/10 Good

Peter

Stayed 1 night in Jul 2022

6/10 Okay

Kwabena

Business traveller
Liked: Cleanliness
Okay stay but could have been better.
When we arrived at the accommodation, we found out that we were not allocated the room we booked. When I rang up, I was then informed there was an issue with our room but this had not been communicated with us prior meaning our sleeping arrangements were significantly impacted.
Stayed 1 night in Jan 2022

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, room comfort
Sapphire house a Diamond in the rough
Spacious, super clean, beautiful apartment. Key box made entry super easy
Stayed 1 night in Sep 2021

8/10 Good

Emma

Liked: Cleanliness, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Natalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment is really nice, clean and modern. I would definitely recommend it.
Stayed 5 nights in Mar 2020
Response from Matt on 12 Mar 2020
Thanks for your review Natalie. We really appreciate it! Hope to see you again soon.