Indoor pool

Reviews of Melia Vinpearl Tay Ninh

5 out of 5
Melia Vinpearl Tay Ninh
No 90 Le Duan Street, Tay Ninh, Tay Ninh

Reviews

9.6

Exceptional

Rating 10 - Excellent. 77 out of 102 reviews" "
Rating 8 - Good. 22 out of 102 reviews" "
Rating 6 - Okay. 2 out of 102 reviews" "
Rating 4 - Poor. 1 out of 102 reviews" "
Rating 2 - Terrible. 0 out of 102 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, large clean rooms. Lots of shopping & restaurants nearby. Wonderful staff. Beautiful pool area. Our only issue was that we asked for VIP upgrade to room facing the mountain. We were told there was “nothing available”. We were there for 3 nights and the hotel was pretty empty the whole time. Disappointing
Stayed 3 nights in Apr 2024
Response from Guest Experience Manager on 1 May 2024
Xin Chao Lynn,Thank you for the feedback on your experience and the review. We sincerely appreciate your insight because it helps us raise the bar and build better guest experience. Feedback like this helps us constantly improve our guest experiences by knowing what we are doing right and what we can work on, appreciate the time taken to send us this helpful response.Please do not hesitate to contact us for any further assistance.Warm regardsLam Tuan VuGuest Experience Manager

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean staff was nice and safe
Stayed 3 nights in Apr 2024
Response from Guest Experience Manager on 15 Apr 2024
Xin chào Mr. Richard, Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan VuGuest Experience Manager

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety the hotel clean staff was nice and helpful
Stayed 1 night in Apr 2024
Response from Guest Experience Manager on 15 Apr 2024
Xin chào Mr. Richard, Thank you for taking the time to share your experience with us and other valued guests. Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan Vu Guest Experience Manager

10/10 Excellent

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe staff friendly. Close to restaurants
Stayed 1 night in Apr 2024
Response from Guest Experience Manager on 19 Apr 2024
Xin chào Mr. Richard, Thank you for taking the time to share your experience with us and other valued guests. Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan Vu Guest Experience Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Hotel.
Stayed 1 night in Mar 2024
Response from Guest Experience Manager on 30 Mar 2024
Xin chào David,Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan VuGuest Experience Manager

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 8 nights in Mar 2024
Response from Guest Experience Manager on 30 Mar 2024
Xin chào Terry,Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Bảo trọng our friend.Tuan VuGuest Experience Manager

4/10 Poor

Alice

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Smell, the room is not clean. Especially the bath room, the water drainage is not good. Staff is not friendly or untrained. Many cracks on the wall this make me a bit fearful when I am on the 21st floors.
Stayed 3 nights in Feb 2024
Response from Guest Experience Manager on 28 Feb 2024
Xin chào Ms. Alice,First of all, we would like to thank you for providing feedback on your recent stay experience with us.However, it's come to our regret to learn that we are short of providing a flawless service as per our standard on this visit. Your constructive feedback regarding the room and the staffs has been received and will be shared whole hotels. Once again, we are very appreciative for bringing this to our attention. My team and I are looking forward with anticipation to having another chance to welcome your back and can demonstrate the true norm of Melia Vinpearl Tay NinhWarmest regards,TVGuest Experience Manager

10/10 Excellent

Thanh, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were good and professional. Its amenities are very goôd.
Stayed 1 night in Feb 2024
Response from Guest Experience Manager on 28 Feb 2024
Dear Mr. Thanh,Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan VuGuest Experience Manager

10/10 Excellent

Dinh Nghia, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly 5 Stars hotel - All are beautiful.
Stayed 1 night in Feb 2024
Response from Guest Experience Manager on 10 Feb 2024
Xin chào Dinh Nghia,Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan VuGuest Experience Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent everything
Spacious and clean rooms. Excellent hotel overall. This is the best hotel in Tay Ninh if you’re traveling there.
Stayed 3 nights in Jan 2024
Response from Guest Experience Manager on 10 Feb 2024
Xin chào Guest,Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely,Tuan VuGuest Experience Manager

10/10 Excellent

David, Anaheim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, great staff, nice facility. Room can use a little update. Great value.
Stayed 4 nights in Dec 2023
Response from Melia Vinpearl Tay Ninh on 9 Jan 2024
Dear Mr. David,Thank you immensely for taking your valuable time to write a review of your recent stay here at Melia Vinpearl Tay Ninh and for the high ratings you have given us.We are delighted to read that your stay was enjoyable and that our services and hotel facilities have met your expectations.We look forward to welcoming you back to your "Wonderful Melia" in the near future.Best regards,Hotel Management Team

8/10 Good

John

Stayed 1 night in Dec 2023
Response from Melia Vinpearl Tay Ninh on 9 Jan 2024
Dear Mr. John,Thank you immensely for taking your valuable time to write a review of your recent stay here at Melia Vinpearl Tay Ninh and for the high ratings you have given us.We are delighted to read that your stay was enjoyable and that our services and hotel facilities have met your expectations.We look forward to welcoming you back to your "Wonderful Melia" in the near future.Best regards,Hotel Management Team

10/10 Excellent

hue, Brea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Melia Vinpearl Tay Ninh on 9 Jan 2024
Dear Valued Guest,Thank you immensely for taking your valuable time to write a review of your recent stay here at Melia Vinpearl Tay Ninh and for the high ratings you have given us.We are delighted to read that your stay was enjoyable and that our services and hotel facilities have met your expectations.We look forward to welcoming you back to your "Wonderful Melia" in the near future.Best regards,Hotel Management Team

10/10 Excellent

Byron

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Tay Ninh. Would recommend. Very clean and helpful staff.
Response from Guest Experience Manager on 8 Dec 2023
Dear Byron,Xin Chao, Thank you for staying with us and posting your review.We are delighted that we could offer you our personalized service and we were also able to create some memorable moments throughout your stay.Thank you for the feedback and appreciation, I shall cascade your appreciation to the team.Looking forward to welcoming you back soonWarm regardsLam Tuan VuGuest Experience Manager

10/10 Excellent

Annie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Melia Vinpearl Tay Ninh on 26 Nov 2023
Dear Annie,Thank you immensely for taking your valuable time to write a review of your recent stay here at Melia Vinpearl Tay Ninh and for the high ratings you have given us.We are delighted to read that your stay was enjoyable and that our services and hotel facilities have met your expectations.We look forward to welcoming you back to your "Wonderful Melia" in the near future.Best regards,Dang Minh HoangDuty Manager

10/10 Excellent

My

Stayed 1 night in Aug 2023
Response from Guest Experience Manager on 26 Aug 2023
Dear Ms. My, Thank you for taking the time to share your experience with us and other valued guests. Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely, Tuan Vu Guest Experience Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 6 nights in Jul 2023
Response from Guest Experience Manager on 26 Aug 2023
Dear Mr. James, Thank you for taking the time to share your experience with us and other valued guests. Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon. Sincerely, Tuan Vu Guest Experience Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023
Response from Guest Experience Manager on 17 July 2023
Dear Mr. David, Xin Chao, Thank you for the delightful review. We are elated to hear that you had such a great experience interacting with the team and also enjoyed the facilities. Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future. Warm regards, Vu Guest Experience Manager

10/10 Excellent

WILLY

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanness and excellent hospitality.
Stayed 1 night in Jun 2023
Response from Guest Experience Manager on 19 June 2023
Dear Mr. Willy, Xin Chao, Thank you for the delightful review. We are elated to hear that you had such a great experience interacting with the team and also enjoyed the facilities. Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future. Warm regards, Vu Guest Experience Manager

10/10 Excellent

8

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean everywhere (no bugs, no cigarette smoke odors, comfy arm chair with leg rest) and the bathroom design is good and functional and they have hot water. It was very quiet on the 20th floor and i slept like a rock. The breakfast hot foods menu was mostly meat based but there were also plenty of vegan options such as the salad bar, fresh tropical fruits, breads, congee, rice rolls, and a platter of stir fried bak choy. I loaded up on sprouts.
Stayed 1 night in May 2023
Response from Guest Experience Manager on 23 May 2023
Dear Valued Guest,Warmest greetings from the Vinpearl Hotel Tay Ninh.We would like to express our gratitude for your recent experience with us. It was a very much pleasure to know that you have enjoyable your stay with us and to receive your very kind excellent comment on our hotel concept and services, as we continuously strive to provide impeccable services to you. Your valuable comments have been shared to our teams for recognition, it is also big encouragement to continue the good works. Thank you again for sharing your memorable moments, the team and I henceforth look forward to the pleasure of welcoming you back in the not too distant future.Wishing you and family all the best.Lam Tuan VuGuest Experience Manager

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is as good as it gets. It’s world class with an amazing staff and the breakfast buffet is endless!
Response from Guest Experience Manager on 22 Mar 2023
Dear Chris,Xin Chao, Thank you for the delightful review. We are elated to hear that you had such a great experience interacting with the team and also enjoyed the facilities.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.Warm regardsLam Tuan VuGuest Experience Manager

10/10 Excellent

Than, Santa Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs to check bathroom supplies daily. I had to take a shower without soap or gel.
Stayed 1 night in Mar 2023
Response from Guest Experience Manager on 13 Mar 2023
Dear Mr. Than,It was our great pleasure to be of your service and thank you for taking time to write us such a positive feedback and provided plenty of useful information for our future guests. We are delighted to read that you had enjoyed all aspects in our property and had wonderful time in our hotel. We also noted some of your comments regarding the bathroom supplies, we'll take a deep look into this. We hope to have another chance to welcome you back in the near future to make it up to you. Warmest Regards,Lam Tuan VuGuest Experience Manager

10/10 Excellent

Brittany

Stayed 3 nights in Feb 2023

8/10 Good

Kentaro, Ota-ku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Guest Experience Manager on 13 Mar 2023
Dear Kentaro,Xin Chao, Thank you for staying with us and posting your review.We are delighted that we could offer you our personalized service and we were also able to create some memorable moments throughout your stay.Thank you for the feedback and appreciation, I shall cascade your appreciation to the team.Looking forward to welcoming you back soonWarm regardsLam Tuan VuGuest Experience Manager

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Melia Vinpearl Tay Ninh on 16 Dec 2022
Dear Steven,We appreciate you choosing the Melia Vinpearl Tay Ninh as your destination in this Holy Land. We would like to express our gratitude for your recent experience with us. It was a very much pleasure that you taking the time to send us this meaningful comment, which helps us continuously enhance the experiences our guests have by letting us know what we are doing well and where we can make improvements.Please do not hesitate to contact us for any further assistance. On your upcoming holiday, we hope to see you again. Wishing you and family all the best.Warm regards,Dang Minh HoangDuty Manager

10/10 Excellent

Gay tat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place, nice room. had a blackout due to overload but fixed in a few mins and no repeat.
Response from Melia Vinpearl Tay Ninh on 5 Dec 2022
Dear Gay tat,Thank you for choosing Melia Vinpearl Tay Ninh for your vacation and the delightful review. We appreciate you taking the time to send us this meaningful comment. We have been working to provide individualized service that can create memorable moments for you while you are here.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.Yours sincerely,Dang Minh HoangDuty Manager

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Oct 2022
Response from Melia Vinpearl Tay Ninh on 21 Nov 2022
Dear Mr. Anthony,Thank you for upgrading the point of review. Hope you have lots of health and success in life. See you soon.Yours sincerely,Quach Ngoc Hoang PhuocDuty Manager

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, this is the only hotel I like in Vietnam, I have stay in more than 10 different hotel in Vietnam, this is one of the best
Stayed 1 night in Oct 2022
Response from Melia Vinpearl Tay Ninh on 21 Nov 2022
Dear Mr. Anthony,Thank you for choosing Melia Vinpearl Tay Ninh as your experience and your lovely feedback. It is a honor when you feel satisfied with our service. We are looking forward to welcoming you back on a nearest date.Yours sincerely,Quach Ngoc Hoang PhuocDuty Manager

10/10 Excellent

Dong

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel and nice staff.
Response from Melia Vinpearl Tay Ninh on 4 Nov 2022
Dear Ms. Dong, Thank you for choosing Melia Vinpearl Tay Ninh for your experience. It is our honor when our service can make you satisfied. We hope that we will welcome you back in a nearest day.Yours sincerely,Quach Ngoc Hoang PhuocDuty Manager

8/10 Good

Hayward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is satisfactory except for one little problem: the standing shower area had this strong mildew smell. It was not pleasant and could cause health issue ! Staff was wonderful !
Stayed 2 nights in Oct 2022
Response from Melia Vinpearl Tây Ninh on 20 Oct 2022
Xin chào Hayward,We appreciate you taking the time to evaluate Melia Vinpearl Tay Ninh's level of customer service. It is very delighted because you enjoyed your staying with us and had the memorable moments here. We have been trying to bring the personalized service which is able to make some memorable moment during your stay. In order to give customers the best possible experience, we have already identified and fixed the issue you mentioned. Once again, we are looking forward to welcoming you back on a nearest day.Your sincerely,Dang Minh HoangDuty Manager

10/10 Excellent

Hayward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was not satisfactory. However, the problem was resolved professionally the following day. Overall was a pleasant experience. Willing to visit again !
Stayed 3 nights in Sep 2022
Response from Melia Vinpearl Tay Ninh on 22 Sept 2022
Dear Mr. Hayward,Thank you for choosing Melia Vinpearl Tay Ninh when you visited this mountain province. We are so sorry because on the day you checked-in our hotel's occupancy was very high then we were not able to support you changing your reservation. However, luckily we have chance to make you satisfied on next day. The satisfaction of guest is our first priority and we are always trying to response to the request of guest as much as possible in the situation our services are being available. Look forward to welcoming you on the next staying with us.Yours sincerely,Quach Ngoc Hoang PhuocDuty Manager

10/10 Excellent

Hoanganh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent services.
Stayed 1 night in Sep 2022
Response from Melia Vinpearl Tay Ninh on 18 Sept 2022
Xin chào Hoanganh,Thank you for choosing Melia Vinpearl Tay Ninh as your experience and satisfied our service with your lovely review. We have been trying to bring the personalized service which is able to make some memorable moment during your stay. Hope that we will welcome you back on a nearest day.Your sincerely,General manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Front Office Manager on 3 Dec 2020
Dear Guest, Thank you for taking the time to write this wonderful review. We are very delighted to read that you had enjoyed all aspects in our hotel. It is always the pleasure of our friendly and kind staff to ensure that you, our guest, will have a comfortable and worry-free stay. We hope to have the opportunity to welcome you back soon. With our kindest regards from beautiful Vinpearl Hotel Tay Ninh, Warmest Regards, Lam Tuan Vu Front Office Manager

10/10 Excellent

NganNguyen, Saigon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khách sạn đẹp, sạch sẽ, nhân viên nhiệt tình, thân thiện và chu đáo
Stayed 1 night in Oct 2020
Response from Trưởng Bộ phận Tiền sảnh on 29 Oct 2020
Kính Gửi Quý Khách ! Chúng tôi vô cùng biết ơn vì những ý kiến đóng góp của quý khách liên quan tới thời gian quý khách nghỉ tại Vinpearl Hotel Tây Ninh. Mọi ý kiến phản hồi tích cực đều mang lại niềm vui cho chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của quý khách với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn quý khách một lần nữa vì đã chia sẻ cảm nhận của quý khách và chúng tôi sẽ đảm bảo để chuyến đi lần tới của quý khách sẽ nhiều trải nghiệm tuyệt vời hơn. Trân Trọng, Lâm Tuấn Vũ Trưởng Bộ phận Tiền sảnh

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Front Office Manager on 29 Oct 2020
Dear our Valued Guest We very much appreciate your comments regarding your stay at the Vinpearl Hotel Tay Ninh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regards, Lam Tuan Vu Front Office Manager

10/10 Excellent

NganNguyen, Saigon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thiết kế đẹp và sang trọng, phong cách trang nhã, đẳng cấp
Stayed 1 night in Sep 2020
Response from Front Office Manager on 23 Sept 2020
Kính Gửi Quý Khách ! Chúng tôi vô cùng biết ơn vì những ý kiến đóng góp của quý khách liên quan tới thời gian quý khách nghỉ tại Vinpearl Hotel Tây Ninh. Mọi ý kiến phản hồi tích cực đều mang lại niềm vui cho chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của quý khách với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn quý khách một lần nữa vì đã chia sẻ cảm nhận của quý khách và chúng tôi sẽ đảm bảo để chuyến đi lần tới của quý khách sẽ nhiều trải nghiệm tuyệt vời hơn. Trân Trọng, Lâm Tuấn Vũ Trưởng Bộ phận Tiền sảnh

10/10 Excellent

Brandon, HCMC

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. Very well trained staff that were friendly and attentive. Bed was super comfortable and the area around the hotel is nice as well. Nice outdoor bar and restaurant with live music. Definitely worth spending a tiny bit more for this hotel over others in the area.
Stayed 2 nights in Sep 2020
Response from Front Office Manager on 23 Sept 2020
Dear Brandon! We very much appreciate your comments regarding your stay at the Vinpearl Hotel Tay Ninh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank for mention our well trained staff and facilities in your comment it is a valued gift for us to do better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lâm Tuấn Vũ Front Office Manager

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
Vinpearl Tay Ninh's staff are very kind since the moment of arrival. Unfortunately we were in an accident earlier that morning but Vinpearl was so kind as to give us some alcohol and cotton balls to clean our wounds. Will definitely return to this hotel!
Stayed 1 night in Sep 2020
Response from Front Office Manager on 10 Sept 2020
Xin chào Calvin, Thank you for including Vinpearl Hotel Tay Ninh to your trip to the city of mountain. It be a pleasure to have you with us recently and you did enjoy your stay with us. At Vinpearl Hotel Tay Ninh, we think that caring is sharing so we always do our best to make care for others, you especially to make their stay most enjoyable. We are looking forward to see you in the next future at our hotel. Best regards, Lam Tuan Vu Front Office Manager

8/10 Good

TRONG SON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Front Office Manager on 11 July 2020
Dear our Valued Guest We very much appreciate your comments regarding your stay at the Vinpearl Hotel Tay Ninh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinpearl Hotel Tay Ninh @ your service

10/10 Excellent

LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel
Was great nice hotel clean an staff was great
Stayed 12 nights in Feb 2020
Response from Nguyễn Thanh Tùng on 1 Apr 2020
Xin chào LOUIS From entire team of Vinpearl Hotel Tây Ninh, please allow me to thank you for this journey with us and for your amazing review. We are truly thankful for your wonderful compliments and we will certainly relay them as it will inspire us to constantly work towards delivering memorable experiences to our guests. We are delighted that you had an amazing time with us and that you loved the ambience in our hotel. We will be definitely looking forward to see you back again for another relaxing escape here in the city of mountains. Sincerely Yours, Vinpearl Hotel Tay Ninh @ your service

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is awesome. I had my wedding here and my family stayed here as well. Beyond a doubt it is the best hotel in Tay Ninh. Prices are very reasonable. There is a nice local market just ouside with cheap prices for clothes or gifts. It is attached to a mall with CGV movie theater next door. I would recommend staying here to visit Ba Den Mountain(black virgin mountain).
Stayed 3 nights in Nov 2019
Response from Nguyễn Thanh Tùng on 1 Apr 2020
Xin chào Anonymous Great day! Thank you so much for choosing Vinpearl Hotel Tay Ninh as your holiday destination It is our great honor to know that we exceeded your expectation and successfully deliver a good guests experience which created for you in Vinpearl by our passionate associates.This would definitely spearhead us to the next level and continue to strive for customer excellence. Thank you so much and look forward to have you with us in the near future. Sincerely, Vinpearl Hotel Tây Ninh @ your service

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Vinpearl Hotel Tay Ninh on 7 Feb 2020
Dear our Valued Guest, It was our great pleasure to be of your service and thank you for taking time to write us such a positive feedback and provided plenty of useful information for our future guests. We are delighted to read that you had enjoyed all aspects in our property and had wonderful time in our hotel. Your comments will be shared across all team member. We look forwards to welcoming you again to Tay Ninh in a near future. Warmest Regards, Vinpearl Hotel Tay Ninh @ your service

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bright and classy decor, great price
As I saw, the decor of wall and furniture mostly white and gold. Great for taking pictures. Xmas tree in lobby nicely decorated to take pictures with. Room is nice and comfortable. Huge area for eating. Breakfast was great. Banh cuon was mushy and boring, however, both days.
Stayed 2 nights in Nov 2019
Response from Vinpearl Hotel Tay Ninh on 7 Feb 2020
Dear Roderick! We very much appreciate your comments regarding your stay at the Vinpearl Hotel Tay Ninh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinpearl Hotel Tay Ninh @ your service

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from Vinpearl Hotel Tay Ninh on 7 Feb 2020
Dear Kim, It was our great pleasure to be of your service and thank you for taking time to write us such a positive feedback and provided plenty of useful information for our future guests. We are delighted to read that you had enjoyed all aspects in our property and had wonderful time in our hotel. Your comments will be shared across all team member. We look forwards to welcoming you again to Tay Ninh in a near future. Warmest Regards, Vinpearl Hotel Tay Ninh @ your service

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Front Office Manager on 7 Feb 2020
Dear Johnny,Thank you so much for choosing Vinpearl Hotel Tay Ninh as your holiday destination It is our great honor to know that we exceeded your expectation and successfully deliver a good guests experience which created for you in Vinpearl by our passionate associates.This would definitely spearhead us to the next level and continue to strive for customer excellence. Thank you so much and look forward to have you with us in the near future. Sincerely, Vinpearl Hotel Tây Ninh at your service

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the mountain and city were great. Service and amenities top notch.
Stayed 5 nights in Aug 2019
Response from Vinpearl Hotel Tây Ninh on 7 Feb 2020
Dear Guest,Thank you so much for choosing Vinpearl Hotel Tay Ninh as your holiday destination It is our great honor to know that we exceeded your expectation and successfully deliver a good guests experience which created for you in Vinpearl by our passionate associates.This would definitely spearhead us to the next level and continue to strive for customer excellence. Thank you so much and look forward to have you with us in the near future. Sincerely, Vinpearl Hotel Tây Ninh at your service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. The staff was very friendly and respectful. The breakfast was delicious.
Stayed 2 nights in Jun 2019
Response from Front Office Manager on 7 Feb 2020
Dear Guest, Thank you so much for choosing Vinpearl Hotel Tay Ninh as your holiday destination It is our great honor to know that we exceeded your expectation and successfully deliver a good guests experience which created for you in Vinpearl by our passionate associates.This would definitely spearhead us to the next level and continue to strive for customer excellence. Thank you so much and look forward to have you with us in the near future. Sincerely, Vinpearl Hotel Tây Ninh at your service

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Front Office Manager on 7 Feb 2020
Dear Guests, Thank you so much for choosing Vinpearl Hotel Tay Ninh as your holiday destination It is our great honor to know that we exceeded your expectation and successfully deliver a good guests experience which created for you in Vinpearl by our passionate associates.This would definitely spearhead us to the next level and continue to strive for customer excellence. Thank you so much and look forward to have you with us in the near future. Sincerely, Vinpearl Hotel Tây Ninh at your service

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Front Office Manager on 7 Feb 2020
Dear Linh, Thank you so much for choosing Vinpearl Hotel Tay Ninh as your holiday destination It is our great honor to know that we exceeded your expectation and successfully deliver a good guests experience which created for you in Vinpearl by our passionate associates.This would definitely spearhead us to the next level and continue to strive for customer excellence. Thank you so much and look forward to have you with us in the near future. Sincerely, Vinpearl Hotel Tây Ninh at your service

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from Vinpearl Hotel Tay Ninh on 7 Feb 2020
Dear our Valued Guest, Great day! Thank you so much for choosing Vinpearl Hotel Tay Ninh as your destination. We would like to express our gratitude for spend your time review Vinpearl. I will definitely share these with our Team and hope to welcome you once again in the near future Sincerely, Vinpearl Hotel Tay Ninh at your service